Aurzen Omdömen 

95
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Le colis est arrivé dans son emballage d'origine abîmé, sans protection pour le couvrir ni le protégé, juste l'étiquette d'envoi collé sur le colis. Au prix du produit, c'est mal protégé. Je n'ai pa... Se mer

Betygsatt 5 av 5 stjärnor

I come from an era in which data/video projectors are large, loud, expensive, and annoying. This thing is *tiny*. It cleverly makes use of "stiff" hinges to permit pointing it in any direc... Se mer

Betygsatt 5 av 5 stjärnor

Aurzen projector was the first projector with plenty of ifs and buts. All these questions were sorted out with help of Monica ( customer care agent ) who promptly supported all my questions and gest... Se mer

Betygsatt 5 av 5 stjärnor

I am actually astonished at how good this Aurzen Boom 3 is performing. Picture quality at 6’ across is excellent and the sound is great, as well. Also, the company is responsive and helpful. My wish... Se mer

Företagsinformation

  1. Elektronikbutik
  2. Elektronikföretag

Skrivet av företaget

At Aurzen, we believe in the magic of simplicity and the power of connection. Our mission is to create products that are so immersive, versatile, and effective at bringing people together that we become your go-to choice. With a commitment to immersion, versatility, and connection, we envision a world where what matters is always in focus.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

95 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 42 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(95)

59 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Le colis est arrivé dans son emballage…

Le colis est arrivé dans son emballage d'origine abîmé, sans protection pour le couvrir ni le protégé, juste l'étiquette d'envoi collé sur le colis.
Au prix du produit, c'est mal protégé. Je n'ai pas eu l'occasion de l'essayer ni de vérifier si il fonctionne bien

18 augusti 2026
Betygsatt 5 av 5 stjärnor

Decadently wonderful and useful.

I come from an era in which data/video projectors are large, loud, expensive, and annoying.

This thing is *tiny*. It cleverly makes use of "stiff" hinges to permit pointing it in any direction. It worked within seconds of me upacking it. I didn't appreciate this but it has a battery which is enough for about 90-120 minutes depending upon the brightness --- the only connection needed is HDMI.

It's pretty decadent to go tent camping and then watch a movie that you've downloaded on your phone, but imagine doing that with a big screen --- say, the ceiling of your tent.

Incredible.

I can even use this as a secondary monitor for my desktop computer. Except that I can't because I got it as a birthday present for my girlfriend, and she loves it and won't let me use it.

At any rate, this thing is making me re-evaluate the logistics and expense of a Big TV. It costs 1/4 as much as the 72" diagonal TV it'll replace.

22 juli 2026
Betygsatt 5 av 5 stjärnor

D1R Cube - A Complete Roku TV Experience in a Compact Projector

What impressed me most about the Aurzen D1R Cube is not simply that it can produce a large picture - it is how easy it makes the entire experience. Many affordable projectors require a separate streaming stick, another power cable, multiple remotes, and repeated setup before you can watch anything. The D1R Cube has Roku TV built directly into the projector, so I can turn it on, select the service I want, and begin watching without building a complicated entertainment system around it. The interface is familiar and straightforward, and the native 1080p picture looks clear, colorful, and genuinely impressive in a dark room. Automatic focus and screen alignment also make it convenient to reposition, while Bluetooth, HDMI, and the Roku mobile app provide several ways to connect and control it.

The D1R Cube is especially easy to recommend to someone who wants an affordable big screen experience without committing space and money to a large television. It is compact enough for a bedroom, apartment, dorm room, or occasional backyard movie night, yet it can transform an ordinary wall into a much more immersive viewing area. The built in speakers are perfectly usable for casual watching, and external headphones, Bluetooth speakers, or a soundbar can be added when stronger audio is desired.

The important expectation is that this is designed primarily for evening and dark-room entertainment. It will not compete with a bright television in direct sunlight, and serious competitive gamers should choose something with lower input delay. However, for movies, television, sports, YouTube, family gatherings, and relaxed gaming in a controlled room, it offers an unusually complete and convenient package. For someone who values simplicity, portability, and a large screen more than maximum daytime brightness, the Aurzen D1R Cube is an excellent entry into home projection and one of the easiest budget projectors to actually use regularly.

8 juli 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Love the compact size and portability

Love the compact size and portability! I purchased the zip projector primarily to project my sewing patterns and eliminate printing and cutting paper patterns. The only reason I have it 4⭐️ is because of the battery life. I was under the impression the projector could be used with a charger or plugged into an outlet with the cable. Unfortunately I’ve been unsuccessful with that.

19 juni 2026
Betygsatt 1 av 5 stjärnor

I tried the Zip projector for sewing…

I tried the Zip projector for sewing pattern projection, and found the experience to be less than satisfying. To me it seemed very fiddly, and difficult to remain in focus and calibration fluctuated. I did send a couple of photos to customer service, and was advised on the return policy - which includes paying for return shipment. No tips to try were included in the CS response.

17 juni 2026
Logotyp för Aurzen

Svar från Aurzen

Hi,

Thank you for your feedback. We’re sorry that the ZIP projector did not meet your expectations for sewing pattern projection.

We understand that true-to-size sewing patterns require accurate focus, scale, and calibration. For this setup, we recommend calculating the projector-to-table distance with this formula: projected image width × 1.09 = projector-to-table distance. The projector should also be kept as perpendicular to the cutting surface as possible, then fine-tuned with a calibration grid, ruler, or test square before cutting fabric.

We apologize that these setup tips were not clearly included in our earlier support response. Your feedback is very helpful and will help us improve our customer guidance for sewing projector use.

We understand that your refund has now been processed, and we appreciate you giving ZIP a try.

Best regards,
Aurzen Support Team

Betygsatt 1 av 5 stjärnor

I am experiencing an issue with the…

I am experiencing an issue with the auto correction feature. The projector repeatedly displays a message indicating that the auto correction has failed, and the feature does not appear to be working properly. The Bluetooth modular component is not working.

17 juni 2026
Logotyp för Aurzen

Svar från Aurzen

Thank you for sharing your feedback, and we’re truly sorry to hear about the issues with the auto correction feature and Bluetooth module.

This is not the experience we want you to have with Aurzen. Please email our support team at support@aurzen.com with your order number, product model, and a short video showing the auto correction error message and Bluetooth issue. Our team will review your case and help provide the appropriate solution.

Aurzen projectors are covered by our 1+1 year warranty, and eligible orders also include 30-day returns or exchanges according to our policy. If there is a confirmed product issue, we’ll do our best to make it right.

Thank you for giving us the opportunity to help resolve this.

Betygsatt 3 av 5 stjärnor

It’s very loud and it actually wouldn’t…

It’s very loud and it actually wouldn’t start up correctly once because the fans wouldn’t run inside it

20 maj 2026
Logotyp för Aurzen

Svar från Aurzen

Thank you for taking the time to share your experience. We’re very sorry to hear that the projector has been unusually loud and that you experienced a startup issue related to the internal fan.

While projectors do require active cooling during operation, the situation you described is not something we would want any customer to experience. We’d like to review this carefully and help resolve it for you as soon as possible.

Please email our support team at support@aurzen.com with your order number, product model, and a short video showing the fan noise or startup issue. This will help our team assess the situation accurately and provide the most appropriate solution.

Aurzen projectors are covered by our 1+1 year warranty, and eligible orders also include 30-day returns or exchanges according to our policy. If the product is confirmed to have an issue, we will make it right.

We sincerely apologize for the inconvenience and appreciate the opportunity to help.

Betygsatt 1 av 5 stjärnor

Aurzen does not honor their warranty

I purchased the Aurzen BOOM 3 projector in November 2025 and had problems almost immediately. The remote control stopped working a few days later, and I thought it was an issue with the batteries. So I replaced the batteries with brand new ones and 5 days later, it stopped working. I replaced it with new batteries, it didn’t work. I put the old ones back in and it sorta worked. The remote control works only when it wants to. You can not rely on it to rewind, pause, turn up the volume, etc.

In addition, the power button on both the unit and the remote would randomly stop responding, forcing me to unplug it to shut it off. I emailed support in January and they said it was a known glitch and they were working on a solution, but they offered no real solution other than to unplug the unit when it wouldn’t turn off.

I also purchased a Fire Stick based on Aurzen's advertised compatibility, only to be told through a customer service agent on their website chat that it "should" work and to just return it and buy a Roku instead. No actual help.

By April, the image had visible internal dirt and a spreading smudge — clearly internal hardware defects. They told me to remove the top of the unit and clean it. This unit is completely sealed and it is impossible to remove the top. When I said the cover wouldn't come off, they told me to use "a bit of force" and when I told them that won’t work because it is completely sealed shut, they told me to ask a friend or family member for help. I don’t have a friend or family member who lives near me. Plus, this product was under warranty.

When I sent photos showing that a large, gray curved line was now appearing in the images from the projector, they told me the BOOM 3 was discontinued and that they could not fix it or replace it. They said that since the product had been used for sometime, they could only offer a 60% refund due to "depreciation" — for a defective product that failed through no fault of my own, still within its 24-month warranty.

If you look at the reviews on Amazon of most Aurzen products, you’ll see that users initially love them BUT there’s always some type of issue that Aurzen refuses to fix. This company does not honor their warranties and does not offer actual technical support or service.

Save yourself the headache and buy from a company that actually stands behind their products.

8 maj 2026
Omdöme utan inbjudan
Logotyp för Aurzen

Svar från Aurzen

Thank you for sharing your experience. We’re truly sorry for the frustration this has caused.

At Aurzen, we take product quality and warranty support seriously. The issues you described with the remote, power response, and image quality are not the experience we want our customers to have.

Please contact us again at support@aurzen.com with your order number and previous support history so our team can review your case carefully and work toward a fair solution under our warranty policy.

We sincerely apologize for the inconvenience and appreciate the opportunity to make this right.

Betygsatt 5 av 5 stjärnor

Je suis très contente de mon achat

Je suis très contente de mon achat. Envoi ultra rapide. L'écran en toile est très magnifique et très grand.
Je recommande vivement

26 mars 2026
Logotyp för Aurzen

Svar från Aurzen

Merci beaucoup pour votre retour !

Nous sommes ravis d’apprendre que vous êtes très contente de votre achat, de la livraison rapide et de la qualité du grand écran en toile. Votre recommandation nous fait vraiment plaisir.

Merci encore pour votre confiance et votre soutien !

Betygsatt 5 av 5 stjärnor

Star Manufacturer Built for the customer

Firsty, the Aurzen Zip is a brilliant piece of kit. Built sturdy & with quality. Easy to use.
The comms from the Aurzen was & has been outstanding which leaves me with confidence. Brilliant comms throughout the purchasing & delivery process just tops it off.

19 december 2025
Logotyp för Aurzen

Svar från Aurzen

Thank you so much for your wonderful feedback!

We’re thrilled to hear that you’re enjoying the Aurzen ZIP and that its build quality, ease of use, and overall experience met your expectations. It also means a lot to know our communication throughout the purchase and delivery process gave you confidence.

Thank you for choosing Aurzen—we truly appreciate your trust and support.

Betygsatt 5 av 5 stjärnor

Perfect Autofocus

Perfect Autofocus, brillant picture, Trapez correction, bit noisy

20 januari 2026
Logotyp för Aurzen

Svar från Aurzen

Thank you for your feedback!

We’re glad to hear you’re enjoying the autofocus, picture quality, and keystone correction. We also appreciate your note on the noise level—projectors do require active cooling, but we’ll continue working to improve the overall viewing experience.

Betygsatt 5 av 5 stjärnor

So far extremely happy with delivery…

So far extremely happy with delivery time, product and its features it really has everything dialed in! It is a fantastic buy for the budget I had and it really is top notch quality. Now we see how long it lasts but I like the 2 year warranty.

24 december 2025
Logotyp för Aurzen

Svar från Aurzen

Thank you so much for your feedback!

We’re glad to hear you’re happy with the fast delivery, product features, and overall quality. It means a lot to know the projector feels like a great value for your budget.

And yes — we’re proud to back our products with a 2-year warranty, so you can enjoy your Aurzen experience with confidence.

Betygsatt 5 av 5 stjärnor

very impressed with picture quality and…

very impressed with picture quality and bought it at a really good price. lots of apps to use.
im very happy with it

19 december 2025
Logotyp för Aurzen

Svar från Aurzen

Thank you so much for your feedback!

We’re thrilled to hear you’re impressed with the picture quality, app selection, and overall value. It’s great to know you’re happy with your Aurzen projector — enjoy the big-screen experience!

Betygsatt 4 av 5 stjärnor

High Resolution but minimal streaming access

The projector works well, but it wasn't well noted that you can't download most streaming apps, which is really annoying. I can't download HBO, Peacock, Paramount, YouTube TV (which is double dumb cause you get YouTube). The image quality is great, which is why I still gave it 4 stars, however the auto-focus rarely works, but it's not difficult to do manually. Highly adjustable for screen placement.

18 juni 2025
Logotyp för Aurzen

Svar från Aurzen

Thank you for your thoughtful feedback and continued support.

We’re glad to hear you’re happy with the image quality, screen adjustment flexibility, and overall performance. We also appreciate your comments about streaming app availability and autofocus — feedback like this helps us keep improving the product experience and make key information clearer for future customers.

Thank you again for choosing Aurzen!

Betygsatt 5 av 5 stjärnor

Købte en Boom Air og fik brug for hjælp

Jeg købte en Boom Air for et halvt år siden. Yderst tilfreds med projektoren.
Så stoppede fokus pludselig med at virke - Både auto og manuelt.
Jeg kontaktede kundeservice.
Hurtig høflig respons. De bad om en video, så de kunne lokalisere problemet. Det sendte jeg - De så videoen og sendte en ny projektor uden at jeg skulle sende den gamle retur eller de stillede yderligere spørgsmål.
Sikke en lettelse... Jeg troede jeg skulle bøvle med en retur pakke til et værksted i udlandet og vente mange uger på et svar... Men de kunne med det samme se problemet, beklagede og sendte en ny... Der er virkelig kundeservice i topklasse.

Særligt Amy fra kundeservice var en fornøjelse at skrive med 🤗

Jeg skriver ikke mange anmeldelser og som regel kun hvis jeg føler mig uretfærdigt behandlet...
Men her måtte jeg simpelthen ind og rose den behandling jeg fik.

Det er velfortjente 5 ⭐

11 december 2025
Omdöme utan inbjudan
Logotyp för Aurzen

Svar från Aurzen

Tusind tak for den flotte og meget detaljerede anmeldelse!

Vi er virkelig glade for at høre, at du har været tilfreds med din BOOM Air, og at vores kundeservice kunne hjælpe dig hurtigt og problemfrit, da fokusfunktionen stoppede med at virke. Det betyder meget for os, at processen føltes nem og tryg for dig.

Vi sender også gerne din ros videre til Amy — hun bliver helt sikkert glad for at høre det.

Tak fordi du tog dig tid til at dele din oplevelse, og tak for din tillid til Aurzen. 💛

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