JB

Joan B

USA

Omdömen

Omdöme om Aurzen


Betygsatt 1 av 5 stjärnor

I tried the Zip projector for sewing…

I tried the Zip projector for sewing pattern projection, and found the experience to be less than satisfying. To me it seemed very fiddly, and difficult to remain in focus and calibration fluctuated. I did send a couple of photos to customer service, and was advised on the return policy - which includes paying for return shipment. No tips to try were included in the CS response.

17 juni 2026

Svar från Aurzen

Hi,

Thank you for your feedback. We’re sorry that the ZIP projector did not meet your expectations for sewing pattern projection.

We understand that true-to-size sewing patterns require accurate focus, scale, and calibration. For this setup, we recommend calculating the projector-to-table distance with this formula: projected image width × 1.09 = projector-to-table distance. The projector should also be kept as perpendicular to the cutting surface as possible, then fine-tuned with a calibration grid, ruler, or test square before cutting fabric.

We apologize that these setup tips were not clearly included in our earlier support response. Your feedback is very helpful and will help us improve our customer guidance for sewing projector use.

We understand that your refund has now been processed, and we appreciate you giving ZIP a try.

Best regards,
Aurzen Support Team