Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Astroline is a go-to app for anyone looking for spiritual guidance and astrological insights. With personalized daily forecasts, tarot, palmistry, compatibility guidance, and in-depth readings from gifted astrologers, it helps people learn more about themselves and make more intentional choices in life.
4,5
50 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 99 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Accurate, and not in a pleasing way. Just straight forward.
Svar från Astroline
Greetings,
We hope your day is going wonderfully!
We’re truly grateful for your kind words about your experience with us.
It’s our mission to offer clarity and support, and we’re delighted to hear that we were able to meet your expectations.
Best regards,
Astroline Team ✨
Intressant frågor olika och korrekt
Svar från Astroline
Greetings,
We hope this message finds you well.
Thank you so much for sharing your positive experience with us! We're thrilled to hear that you enjoyed your time with us and found the insights provided valuable.
Your satisfaction is our top priority, and it’s wonderful to know we could meet your expectations.
Best regards,
Astroline Team ✨
Svar från Astroline
Greetings,
We hope this message finds you well.
We wanted to express our sincere gratitude for your positive feedback. It’s so important to us that you had a fulfilling experience, and we’re overjoyed to know that we could be of help to you.
Best regards,
Astroline Team ✨
Svar från Astroline
Greetings,
We hope this message finds you in good spirits.
Thank you for sharing your wonderful experience with us.
We're pleased to hear that our efforts made a positive difference for you. Your feedback encourages us to continue offering the best possible service.
Best regards,
Astroline Team ✨
Svar från Astroline
Greetings,
We hope this message finds you well.
We sincerely appreciate you sharing your positive experience with us! It's heartening to know that you enjoyed your time and found the insights beneficial.
Your satisfaction is paramount to us, and we're delighted to have met your expectations.
Best regards,
Astroline Team ✨
Svar från Astroline
Greetings,
We hope all is well with you.
Your feedback means a lot to us, and we're glad to hear you found value in your session.
Our goal is to provide meaningful guidance, and we're delighted to have been there for you.
Best regards,
Astroline Team ✨
De startade en prenumeration som jag inte godkänt och återbetalade inte pengarna. VARNING gör detta företag
Svar från Astroline
Greetings,
We understand that this situation has been frustrating,
Please mind the fact that the indication a ticket ID in advance does not imply the expedited investigation of a case, and it is considered as deliberate recovery of funds.
The approach aforementioned may be applied to an occurred situation at our own discretion.
Please be informed that each and every user has to provide the following data while contacting us directly:
The valid reasons why a case should be resolved in a user's favor along with a Trustpilot review published by an individual.
Resonation with the existing Astroline policy is an essential regulation that shall not be infringed.
The email address is: astroline.app@support-team.app.
Requests sent with not adherence to the renewed established order will not be considered under any circumstances.
Alternatively, you have to provide us with the details enumerated in a Trustpilot request.
We appreciate your patience and cooperation as we work toward a fair resolution. If you have any further concerns or need additional assistance, please feel free to reach out.
Best regards,
Astroline Team ✨
Svar från Astroline
Greetings,
We hope you're in great spirits.
We're thrilled to receive such positive feedback from you! It's always our pleasure to help and support you, and knowing that we made a difference in your experience is truly rewarding.
Best regards,
Astroline Team ✨
Svar från Astroline
Greetings,
We hope this message finds you well.
Thank you so much for sharing your positive experience with us! We're thrilled to hear that you enjoyed your time with us and found the insights provided valuable.
Your satisfaction is our top priority, and it’s wonderful to know we could meet your expectations.
Best regards,
The Astroline Team ✨
Blev debiterad 30 EUR utan förvarning, total SCAM
Svar från Astroline
Greetings,
We understand that this situation has been frustrating, Ensuring a positive experience for our customers is our priority, and we regret that this was not the case for you.
While a full refund is not guaranteed, please rest assured that we are reviewing your case thoroughly and will do our best to rectify the matter based on a case-by-case approach.
Due to the high volume of requests, our response time is currently up to 15 business days.
NB! Please mind the fact that the indication a ticket ID in advance does not imply the expedited investigation of a case, and it is considered as deliberate recovery of funds. `The approach aforementioned may be applied to an occurred situation at our own discretion. Yet again, due to the unprecedentedly volume of appeals, a case may be closed as it is with no further consideration.
Please be informed that each and every user has to provide the following data while contacting us directly: the valid reasons why a case should be resolved in a user's favor along with a Trustpilot review published by an individual. Resonation with the existing Astroline policy is an essential regulation that shall not be infringed.
The email address is: astroline.app@support-team.app.
Requests sent with not adherence to the renewed established order will not be considered under any circumstances.
We appreciate your patience and cooperation as we work toward a fair resolution. If you have any further concerns or need additional assistance, please feel free to reach out.
Best regards,
The Astroline Team ✨
Svar från Astroline
Greetings,
We hope you’re in great spirits.
We’re thrilled to receive such positive feedback from you! It’s always our pleasure to help and support you, and knowing that we made a difference in your experience is truly rewarding.
Best regards,
The Astroline Team ✨
Jag vill avsluta prenumerationen, men får ingen kontakt.
Svar från Astroline
Greetings,
Thank you for your feedback.
We attempted to obtain the necessary information to properly investigate your case and resolve the matter.
Unfortunately, we have not received a response from you, which suggests an unwillingness to cooperate and facilitate in the resolution process.
At this point, we reserve the right to take certain measures to ensure that the experience of all our users is reflected impartially on the platform.
Nonetheless, you still have the opportunity to present your desired outcome by contacting us via email at astroline.app@support-team.app or through the platform directly.
Please ensure that you include "Your Name and Surname. TrustPilot Review" in the subject line for faster processing.
We hope for your understanding and appreciate your involvement in helping us resolve this matter.
Best regards,
The Astroline Team ✨
Har alltid varit lite spirituell och läst horoskop. Väldigt intresserad av rymden, med allt där finns. Jättebra app, men lite för dyr.
Svar från Astroline
Greetings,
We hope all is well with you.
Thank you for taking the time to share your experience with us.
We’re so glad to hear that you found value in your session and that we could be a part of your journey. Your feedback is truly appreciated.
Best regards,
The Astroline Team ✨
De har dragit två olika summor 29.99 dollar för en PDF jag inte har köpt och 39.99 dollar för förnyelse av prenumeration trots att jag tagit bort kontot innan deras trial period var över. När man kontaktar dem säger de att man inte faller in under policyn för att få tillbaka pengarna. Blir så frustrerad i och med att jag vet att jag inte har köpt något men ändå har ca 800kr dragits från mitt konto. Den enda dragningen som jag aktivt har godkänt via Apple Pay var 1.99 $ för att få testa hemsidan i tre dagar. Thats it.
Svar från Astroline
Dear Diana,
If you were charged $29.99 for a PDF you didn’t purchase and $39.99 for a subscription renewal, this is something we want to resolve immediately.
Please contact us directly at astroline.app@support-team.app with details of the charges and your account information. We’ll investigate the situation promptly and work to ensure that any errors are corrected and refunds are processed if necessary.
We understand how frustrating this situation is, and we apologize for the inconvenience it has caused. Thank you for your patience as we work to resolve this matter.
Best regards,
The Astroline Team ✨
Scam !!! Charged me twice!! For 39,99 € !! Watch out!!! Don’t use this app!! Scam!!
Svar från Astroline
Dear Natchaya,
We take these concerns very seriously and are committed to resolving this matter for you as quickly as possible. Please contact us directly at astroline.app@support-team.app with your account details and a description of the issue, including any relevant transaction information. We will prioritize your case to ensure it is thoroughly investigated and provide any necessary refunds.
Thank you for bringing this to our attention. We are committed to addressing your concerns and improving your experience with our service.
Best regards,
The Astroline Team ✨
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
