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​I successfully submitted all required documents using the link provided by Rise days ago, yet there is still zero progress. It feels like a joke—is there only one person running the entire support and compliance department in a platform of this size?
​Ignoring customers and stalling payouts is completely unprofessional. I expect the compliance team to wake up, review my documents immediately, and resolve this issue without further delay.

Following my review and detailed emails, the Riseworks team reached out quickly and provided a custom re-verification (Persona) link to address the technical integration issue.
​I have successfully uploaded all required documents, and the identity verification screen shows success. While things seem to be moving in the right direction, I have not yet received a definitive resolution regarding my Fxify integration status or the release of my payout. I am still waiting for the compliance team to finalize the manual approval and provide proof. I will keep this review updated based on their final action.


My Rise account is fully active, verified, and my Fxify contract is successfully signed. However, due to a technical glitch/issue with the invitation link during the process, an integration mismatch occurred between the platforms.
​The generic "compliance and risk" message sent by the live support does not reflect the reality of the situation, as there are no violations on my account. To resolve this issue, the Riseworks Compliance Team needs to manually grant approval (manual override) for the Fxify integration in their system.
​I urgently request that the team processes this manual approval and provides me with a proof of approval so that I can submit it to Fxify. Since my account and contract are fully active, I expect this technical glitch to be fixed immediately and my payout to be released.

Following my review and detailed emails, the Riseworks team reached out quickly and provided a custom re-verification (Persona) link to address the technical integration issue.
​I have successfully uploaded all required documents, and the identity verification screen shows success. While things seem to be moving in the right direction, I have not yet received a definitive resolution regarding my Fxify integration status or the release of my payout. I am still waiting for the compliance team to finalize the manual approval and provide proof. I will keep this review updated based on their final action.



I am unable to receive my payout from Fxify solely because of Riseworks. Every single account and verification (KYC) process on my profile is fully approved and marked as ready. Yet, out of nowhere, their live support team sent me a generic message saying, "We cannot work with you," without providing any explanation or context.
​How can you fully approve a user's documents and then suddenly block them from receiving their hard-earned money? Your arbitrary decisions and terrible customer support are keeping my funds hostage. This is completely unprofessional and unacceptable. If you do not resolve this issue immediately and release my payout, I will take further action. Stay away from this platform!

In response to the company's reply, I have provided my registered email address via Trustpilot's secure information request system.
​A brief note and technical detail: The root of this issue is that when I first tried to register via the official invitation link before I had an account, your system rejected it. Afterwards, I had to create an account manually, verify everything, and sign the contract. However, because the initial invitation link glitched, Fxify directly points to your platform as the blocker and denies my payment. Furthermore, even though I already emailed you all these records and proof 5 days ago, I have still received absolutely no response. I expect the Rise Works team to review this immediately, grant the approval that has been pending for over 45 days, and resolve this issue without further delay.


​I am absolutely furious with Riseworks. I have been struggling to get this resolved for 45 days now. I cannot get my payout from Fxify, and Fxify is 100% correct in pointing the finger at your platform.
​Let’s look at the facts:
​My Riseworks account is fully verified.
​The contract with Fxify has been signed and completed.
​The only reason I cannot get paid is because Riseworks refuses to give the final approval on their end.
​This entire mess started because I tried to register through the official invitation link before I had an account, and your broken system rejected it. Even though I went ahead, created the account manually, verified everything, and signed the contract, your tracking system is stuck in a loop.
​What makes this a complete and utter disaster is your non-existent customer support. I have reached out to your live chat support multiple times, only to be completely ignored. No response, no help, just absolute silence. Furthermore, I sent an email 5 days ago, and nobody has bothered to reply to it.
​I have absolutely no patience left. Fxify is completely justified in blaming you. Your system is buggy, and your customer service is a total embarrassment.
​Stop ghosting your users. Send the required approval to Fxify immediately and email me the proof of this confirmation! Look into my verified account and resolve this nightmare now!