CN

Craig Neville

Storbritannien

Omdömen

Omdöme om Aira

Betygsatt 4 av 5 stjärnor

Excellent Response and Service

A late notice change in appointment time but in the end Scott arrived at original planned time so all good.
James, called me a couple of times leading up to the appointment to discuss things which is good customer service.
Scott was knowledgeable, approachable and very personable. He explained what was going on with the system and what he would do to correct it. Everything working perfectly now. Excellent response and support from start to finish.

3 september 2026
Omdöme utan inbjudan

Svar från Aira

Thank you for sharing your experience. We are really pleased to hear that James kept in touch ahead of the appointment and that Scott arrived as planned, talked you through what was happening and got everything working perfectly again.

Clear communication and knowledgeable, approachable engineers are a big part of the Aira standard, so it is great to hear both James and Scott delivered that from start to finish.

We will make sure your kind words reach them. Our Customer Care team is always here if you need us again.

The Aira Team

Omdöme om Aira

Betygsatt 5 av 5 stjärnor

Scott Ireland

Scott was here on time and was friendly and knowledgeable.
When faced with a job that was going to take much longer than anticipated he just cracked on. Left me with some good insights and advice on how my system operated. Top work.

29 april 2026
Omdöme utan inbjudan

Svar från Aira

Thanks for sharing this, we love hearing it.

It’s great to hear Scott turned up on time, was friendly and knowledgeable, and just got on with the job even when it turned out to be bigger than expected. That “crack on and sort it” attitude makes a real difference in the home.

Even better that he took the time to leave you with useful insights and advice on how your system is operating. That kind of clarity helps you get the best out of everything long after the visit.

We really appreciate the feedback. And if you ever need anything else, our Customer Care team is always just a call or email away.

The Aira Team

Omdöme om Carwow UK