Hammad

ESR IS A SCAM. Remember that.

A few months ago, I spent more than $100 on ESR products, including an iPad cover and screen protectors for my iPhone and iPad. The quality was pathetic. Within hours, some of their supposedly “high-quality” screen protectors had already started peeling off.

I contacted ESR. Nothing. No response.

Then I posted reviews, and suddenly an email appeared in my inbox.

ESR offered me a 40% LIFETIME discount. I didn’t take them up on it at the time, but recently I decided to test whether they would actually honour the offer.

They didn’t.

ESR promptly denied that I had a 40% lifetime discount. I have both emails: the one offering me the lifetime discount and the later one claiming that I don’t have one.

So what exactly am I supposed to make of that?

At best, it’s an incredibly misleading customer experience. At worst, it looks like a bait-and-switch.

Either way, I wouldn’t trust ESR again. Buyer beware.

RECORD / PROOF OF STAY
Booking ID: 2009191
Guest Receipt: LOC1124471

My experience suggests a troubling lack of pricing transparency between the host and Misterbnb.

I booked using my debit card. The website displayed a total price of US$288, described as all-inclusive. After completing the booking, however, I was charged an additional US$8.64 as a transaction fee that had not been disclosed upfront.

When I first raised the issue, Misterbnb dismissed my complaint rather than addressing it. Only after I provided screenshots did they respond. Their explanation was that my bank had charged a currency conversion fee.

That explanation makes little sense. The booking price was displayed in U.S. dollars, and I paid in U.S. dollars. If there was no currency conversion, what exactly was being converted?

Charging customers undisclosed fees and then linking them to an implausible explanation is unacceptable. Companies should be transparent about every cost before payment, not after the fact.

I wrote a review about ESR’s pathetic product quality five days ago. Three days later, the company replied publicly, claiming they had emailed me to resolve the issue.

They never did.

So not only is ESR’s product quality pathetic, its customer service is completely nonexistent. A performative public response is apparently easier than actually contacting a customer.

Strongest recommendation against buying anything from ESR.

PREVIOUS REVIEW:



ESR was once my most trusted tech accessory brand, until it wasn’t.

There was a time when I could order anything from them without a second thought because the quality was consistently excellent.

Sadly, that is no longer the case.

I know ESR will probably respond by asking for more details, so here they are upfront. My Amazon order number is 113-8866007-7922624.

This order was a complete disappointment. The magnets in my iPad A16 case failed, making the case virtually useless. The ESR screen protector for my iPad developed bubbles despite following the company’s installation instructions exactly.

It got even worse with the screen protectors for my iPhone 17 and iPhone 15. I followed the installation guide religiously using ESR’s own toolkit, yet the flimsy protectors started peeling off anyway. At this point, it’s hard not to wonder whether the reason they include three protectors in a pack is because they know one won’t last.

As someone who used to recommend ESR without hesitation,... Read more

My last review of Misterbnb documented my experience in detail. I included the booking ID and guest receipt number to make it clear that this was a genuine review from someone who actually used the service.

Despite that, Misterbnb asked Trustpilot for additional information, which put my review at risk of being removed. Trustpilot emailed me saying that if I didn’t respond within two days, the review would be deleted, exactly the outcome Misterbnb appeared to be seeking.

Even though I had already provided the relevant details, I submitted them again to ensure my review remained online. Companies that genuinely want to improve should engage with negative feedback professionally and ethically instead of looking for ways to make it disappear.

If the goal is simply to showcase glowing reviews, there are plenty of ways to achieve that. Listening to unhappy customers, however, is what actually improves a service.

I’m disappointed by Misterbnb’s response to a legitimate concern. The lack of empathy says a great deal about the company’s approach to customer feedback. It even left me wondering whether complaints from people of color are taken less seriously. I can’t say that’s what happened, but the experience certainly made me feel that way.

RECORD / PROOF OF STAY
Booking ID: 2009191
Guest receipt:
LOC1124471

I know VY doesn’t always enjoy the best reputation among local commuters, and perhaps for good reason. My experience, however, has been largely positive.

One thing I have noticed is that it feels noticeably less discriminatory than the Dutch rail service, where ticket inspectors have repeatedly singled me out by checking my ticket twice while ignoring others around me. I haven’t experienced that with VY, at least not so far.

The biggest criticism of VY is that the service can be slow. That’s fair. Ticket prices are slightly above average, but still reasonable.

The trains are generally clean. The staff can be genuinely polite or completely passive-aggressive. It’s a mixed bag and seems to depend on who is working that day.

I’d recommend VY over Flytoget any day. It’s the better-value option for getting from the airport to the city, costing roughly half as much. Flytoget doesn’t save enough time to justify paying about $10 extra for a one-way trip.

I had two shipments from Huawei last month. Despite me being at home, DHL’s delivery staff never attempted delivery. Instead, they took both packages to a collection point far from my residence.

Filing a complaint was a complete waste of time. There was no response, no accountability, and no resolution. Then DHL did exactly the same thing with my second package.

To make matters worse, the online tracking was barely updated, leaving me with little idea where my package actually was.

For a company that charges premium prices, the service is appalling. DHL seems to make little effort to complete deliveries or help customers when things go wrong.

DHL is an overpriced inconvenience. It charges premium rates while delivering substandard service and appears completely indifferent to the problems it creates.

By far the worst ticketing service I’ve used.

On several occasions, tickets I purchased through the 9292 app simply wouldn’t scan on the bus. Each ticket cost at least €3.50. When I contacted customer support, I received a response that made no sense.

Because the tickets wouldn’t scan, I was left stranded and had to call a car or ask a friend for a ride. Despite this, 9292 refused to refund the unused tickets, claiming they needed proof that I had taken a car instead.

Why should I have to prove how I got home? The company should be able to see that the ticket was never validated. If it didn’t scan, it wasn’t used.

Their justification for denying refunds on clearly unused tickets was not only absurd, it gave the impression that they were happy to charge customers for tickets that couldn’t even be used.

Shame on 9292 for treating its customers this way.

ESR was once my most trusted tech accessory brand, until it wasn’t.

There was a time when I could order anything from them without a second thought because the quality was consistently excellent.

Sadly, that is no longer the case.

I know ESR will probably respond by asking for more details, so here they are upfront. My Amazon order number is 113-8866007-7922624.

This order was a complete disappointment. The magnets in my iPad A16 case failed, making the case virtually useless. The ESR screen protector for my iPad developed bubbles despite following the company’s installation instructions exactly.

It got even worse with the screen protectors for my iPhone 17 and iPhone 15. I followed the installation guide religiously using ESR’s own toolkit, yet the flimsy protectors started peeling off anyway. At this point, it’s hard not to wonder whether the reason they include three protectors in a pack is because they know one won’t last.

As someone who used to recommend ESR without hesitation, I’m genuinely disappointed. I spent far more on this order than the quality justified.

My advice to anyone considering ESR: save your money and look elsewhere.

ESR is no longer the brand it used to be.

Holafly has been one of the worst experiences I’ve had with an international mobile data provider.

Here’s exactly what happened.

On May 29, 2026, I paid $39.92 for the Light Monthly plan, which included 25 GB of data. The service was unreliable, patchy, and frequently unusable. By June 19, when I decided to cancel, I had only managed to use around 8 GB because the connection was so poor.

On June 27, 2026, a customer service representative named Juan confirmed that my service had been cancelled and assured me there would be no further charges to my card. After considerable back and forth, I received only a paltry refund, despite having used less than half of the data included in the plan.

Then, on June 30, 2026, Holafly charged my card another $39.92 (receipt #R0630240) for a service I had already been told was cancelled. On top of that, I was charged an additional $1.19 international transaction fee because of Holafly’s charge. That fee has never been reimbursed.

When I raised the issue, I received vague, repetitive responses that failed to explain why I had been charged after cancellation or why I should bear the cost of an international transaction triggered by Holafly’s mistake. Eventually, the complaint thread was simply closed without resolving either issue.

Based on my experience, Holafly’s customer support was ineffective, frustrating, and more interested in closing tickets than solving problems. They are a bunch of scammers trained to frustrate customers into giving up.

Once they have your payment details, I would advise monitoring your statements carefully to make sure you are not billed unexpectedly.

I cannot recommend Holafly to anyone. My experience was costly, frustrating, and left me with little confidence in the company or its customer service.

And yet another vaguely worded response to my review. They haven’t handled anything. They have caused financial loss to me for a service that’s horrible, to say the least.

Think carefully before trusting them with your money.

I’ve been using this service since 2022 and have made regular bookings. While it offers an alternative to other bed and breakfast services, it’s also significantly overpriced. There’s no regulation in place, and the host sets exorbitant rates, leaving guests feeling exploited. The mediator, Misterbnb, does nothing to bring the prices down. In some cases, the property doesn’t match the advertised description, yet Misterbnb fails to protect the guests. The cancellation rate is high, but Misterbnb remains a silent spectator in most cases. I don’t believe this service has met the expectations and needs substantial improvement and a customer-focused approach to survive. Lastly, mister BnB fails to tackle unethical behaviour from hosts. There is no mechanism to protect the guests. All that said, I would not recommend this service until they show the willingness to improve.

It is a pity, but not entirely surprising, that Misterbnb is trying to get my review deleted or discredited. Through Trustpilot, they have asked for additional details—so here they are:

Booking ID: 2009191

Guest receipt:
LOC1124471

It is also alarming, to say the least, that Misterbnb jacks up prices by adding a hefty service charge. Between the host and misterbnb it’s the guest that ends up being the sacrificial lamb.

Be careful, better and safer options are available for less money!

IMPORTANT UPDATE:

On July 8, 2026, a day after reading my review that included transaction and booking details, I noticed that Misterbnb has requested Trust Pilot to take down my review.

Despite being transparent about my complaint, they resorted to unethical tactics to have my review removed.

In my initial review, I had mentioned the booking ID and even the guest receipt number. However, Misterbnb proceeded to contact Trust Pilot, requesting the same details. If they were not provided, the review would be removed. I’ve provided the details and if the review is removed, it is because Misterbnb is trying to silence me.

I’ve been an Apple user for more than a decade, and unfortunately I trusted AppleCare enough to buy it for all of my devices. My experience has been deeply disappointing.

A few months ago, my Apple Watch Series 7 was replaced through Apple’s Express Replacement service. The replacement arrived (November 2025) with a faulty Digital Crown, and over the following months it became increasingly unresponsive. Because I rely on the watch every day for notifications and other functions, I had no choice but to request another replacement in June 2026.

The second replacement, another Series 7, appears to be refurbished and has a faulty Digital Crown as well. It rotates but barely scrolls, and it feels unusually stiff.

After paying for AppleCare for years, I expected reliable replacement devices. Instead, my experience has been one defective replacement after another. Paying for extended coverage has left me with frustration rather than peace of mind.

My verdict, based on my experience: don’t assume AppleCare is worth the money. When I finally needed it, it failed to deliver.

In my experience, Holafly has been a complete rip-off.

I purchased a monthly plan that barely worked. It was overpriced, and the connection was unreliable and patchy throughout. I asked the company to cancel my subscription and issue a refund well before the renewal date. Despite using only 8GB out of the 25GB included in the plan—which says a lot about how poor the service was—I received a refund that was well under 50% of what I had paid, even though I had used far less than half of the data allowance.

To make matters worse, after Juan from customer support assured me that my subscription had been cancelled and that I would not be billed again, I discovered that my card had been charged another full $39.92.

Based on my experience, I would strongly caution anyone considering Holafly. Check your statements carefully if you’ve ever given them your card details because they will keep billing you !

This is a total scam!

Holafly is trying its best to scam its way out of this extra and illegal billing of my account for the second time.

Additional details:
Here is Holafly’s own reference number for the transaction on June 29, 2026, when they charged me another $39.92:

Adyen Reference: JN6X253PNCZZZ224

Background:
In May 2026 (Order No. HLY00467311), I paid in full for a plan that never worked. The service was patchy and unreliable. I was told my service had been cancelled, I deleted the eSIM, and Jaun assured me there would be no further charges.

Yet, on the very day the plan was due to renew, Holafly charged me again for $39.92 on June 29, 2026.

Now Jaun is acting as though he has no idea what happened. The transaction speaks for itself and the details I’ve provided allow you to know what a scam Holafly is.

Holafly seems to have built its business model around disappointing and scamming customers. I purchased a monthly 25GB package and the service was dreadful. The connection was painfully slow, WhatsApp calls barely worked and, on the rare occasions they connected, the audio was so poor that conversations were almost impossible. Google Maps frequently failed to load, forcing me to refresh constantly just to get basic navigation working.

The clearest evidence of how bad the service was is that I only managed to use 8GB out of the 25GB allowance over 22 days. Not because I didn’t need the data, but because the connection was so unreliable that using it became an exercise in frustration.

When I requested a refund, Holafly’s customer service did what it appears to do best: dodge responsibility. Instead of addressing the problem, they played games and dragged the process out, eventually offering a paltry refund on a package that cost roughly $49.

I would strongly advise anyone considering Holafly to look elsewhere. This company is exceptionally good at taking your money and remarkably poor at delivering the service it claims to offer. Once they have your payment, customer support becomes an obstacle course and legitimate complaints are treated as an inconvenience.

My experience was a complete waste of money and I would never use them again. And as a service to consumers, I will keep warning against this company!

I was threatened by a staff member via email simply for seeking clarity on the charges associated with one of their plans. I asked a straightforward question, and he deflected it. When I asked again, he responded with a threat, falsely suggesting that if I were rude (which I wasn't), he would terminate support. There is nothing wrong with seeking clarity about charges—especially knowing how tricky this company can be. His name is Khalil Krirou, and I have the email where he threatened me, all because I exercised my right to ask about charges.

Not a paid review!

At Mous, they value their customers! I had an issue with the order, Customer service agent , Jenny and her manager went out of the way to address it.

I was upset and unhappy… but she did all she could to retain me as a customer … and yes, she did!

I’m happy to say that Mous is not all about grabbing your money and never responding to your queries. Jenny responded to every email very carefully and handled the situation very well.

To her manager at Mous: please consider Jenny for training roles.. she can create some fine customer service agents who value not just the business customers bring but also their concerns and opinions.

Good luck, Jenny and thank you so much!