| The influence of internal communication on employee engagement: A pilot study E Karanges, K Johnston, A Beatson, I Lings Public relations review 41 (1), 129-131, 2015 | 561 | 2015 |
| Strategic planning and performance: Extending the debate JM Rudd, GE Greenley, AT Beatson, IN Lings Journal of business research 61 (2), 99-108, 2008 | 453 | 2008 |
| Determining consumer satisfaction and commitment through self-service technology and personal service usage A Beatson, LV Coote, JM Rudd Journal of Marketing Management 22 (7-8), 853-882, 2006 | 282 | 2006 |
| Self-service technology and the service encounter A Beatson, N Lee, LV Coote The Service Industries Journal 27 (1), 75-89, 2007 | 270 | 2007 |
| Employee behaviour and relationship quality: impact on customers A Beatson, I Lings, S Gudergan The Service Industries Journal 28 (2), 211-223, 2008 | 209 | 2008 |
| Financial institutions using social media–do consumers perceive value? P Dootson, A Beatson, J Drennan International Journal of Bank Marketing 34 (1), 9-36, 2016 | 208 | 2016 |
| Green consumption practices for sustainability: an exploration through social practice theory A Beatson, U Gottlieb, K Pleming Journal of Social Marketing 10 (2), 197-213, 2020 | 96 | 2020 |
| Where do consumers draw the line? Factors informing perceptions and justifications of deviant consumer behaviour P Dootson, KA Johnston, A Beatson, I Lings Journal of Marketing Management 32 (7-8), 750-776, 2016 | 84 | 2016 |
| Service staff attitudes, organisational practices and performance drivers A Beatson, I Lings, SP Gudergan Journal of Management & Organization 14 (2), 168-179, 2008 | 80 | 2008 |
| Brand signalling: An antecedent of employee brand understanding E Karanges, KA Johnston, I Lings, AT Beatson Journal of Brand Management 25 (3), 235-249, 2018 | 72 | 2018 |
| Tracking brand positioning for an emerging destination: 2003 to 2015 S Pike, J Gentle, L Kelly, A Beatson Tourism and Hospitality Research 18 (3), 286-296, 2018 | 71 | 2018 |
| Investigating relationships between relationship quality, customer loyalty and cooperation: An empirical study of convenience stores' franchise chain systems J McDonnell, A Beatson, CH Huang Asia Pacific Journal of Marketing and Logistics 23 (3), 367-385, 2011 | 70 | 2011 |
| A strategic employee attribute scale: Mediating role of internal communication and employee engagement S Arif, KA Johnston, A Lane, A Beatson Public Relations Review 49 (2), 102320, 2023 | 64 | 2023 |
| Am I intruding? Developing a conceptualisation of advertising intrusiveness AS Riedel, CS Weeks, AT Beatson Journal of Marketing Management 34 (9-10), 750-774, 2018 | 61 | 2018 |
| Episodic and relational community engagement: Implications for social impact and social license KA Johnston, AB Lane, B Hurst, A Beatson The handbook of communication engagement, 169-185, 2018 | 57 | 2018 |
| A framework of corporate social responsibility for advertising accountability: The case of Australian government advertising campaign G Kerr, K Johnston, A Beatson Journal of Marketing Communications 14 (2), 155-169, 2008 | 54 | 2008 |
| Through their eyes: Seeing experiences of settlement in photographs taken by refugee background youth in Melbourne, Australia Z Robertson, S Gifford, C McMichael, I Correa-Velez Visual Studies 31 (1), 34-49, 2016 | 51 | 2016 |
| The impact of culture on self-service on technology adoption in the hotel industry G Fisher, A Beatson International Journal of Hospitality & Tourism Administration 3 (3), 59-77, 2002 | 51 | 2002 |
| Blended delivery and online assessment: Scaffolding student reflections in work-integrated learning I Larkin, A Beatson Marketing Education Review 24 (1), 9-14, 2014 | 46 | 2014 |
| Deterring deviant consumer behaviour: when ‘it’s wrong, don’t do it’doesn’t work P Dootson, I Lings, A Beatson, KA Johnston Journal of Marketing Management 33 (15-16), 1355-1383, 2017 | 44 | 2017 |
Ian LingsProfessor of Marketing, Queensland University of Technology, Brisbane, AustraliaVerified email at qut.edu.au
