The products are good; however, customer service is nonexistent. I ordered an item to be shipped to Switzerland, and not only was I charged double tax (EU VAT + Swiss import), but they also haven't responded to any emails for two weeks. Now I'd like to make a return, but again, radio silence. I've been buying their products since they weren't even represented in Europe, directly from Australia, and it all used to go smoothly. However, it's now a complete disaster. Save your time and money and buy from other retailers.

Order MAAP-EU-182045