Lumle Holidays Opiniões 

Resposta da Lumle Holidays

28/05/2026

Thank you very much, Richard, for taking the time to leave your wonderful review regarding your Peru holiday with Lumle Holidays.

We are delighted to hear that you had such a memorable experience exploring Peru and that you were able to see and experience so much throughout the journey.

Peru is truly a magical destination, offering spectacular scenery, fascinating history, colourful local culture and unforgettable experiences at every stage of the trip. From the dramatic Andes Mountains and ancient Inca heritage to the warm hospitality of the local people, it is wonderful to hear that these elements helped make your holiday so special.

Your kind comments regarding the guides are especially appreciated. At Lumle Holidays, we believe knowledgeable and passionate local guides play a huge role in bringing destinations like Peru to life, and we are very pleased to hear that their support and expertise enhanced your experience throughout the tour.

We are also delighted that you enjoyed the local cuisine along the way. Peru is widely regarded as one of the culinary highlights of South America, and it is fantastic to hear that the food became such a memorable part of your holiday experience.

The Lumle Difference is about putting customers first, delivering quality at an unbeatable price and creating immersive travel experiences that go beyond simply booking a holiday. Reviews such as yours are extremely valuable for future travellers considering a Peru tour with Lumle Holidays.

Thank you once again for your support and recommendation. We very much hope to welcome you on another Lumle Holidays adventure in the future.

Many thanks,

The Customer Success Team

Resposta da Lumle Holidays

27/05/2026

Thank you very much for taking the time to leave such a thoughtful and detailed review regarding your Nepal and Bhutan holiday with Lumle Holidays.

We are absolutely delighted to hear that you both had such an enjoyable and memorable experience exploring these remarkable Himalayan destinations.

Nepal and Bhutan offer an extraordinary blend of dramatic mountain scenery, ancient monasteries, colourful cultures and warm local hospitality, and we are so pleased to hear that the holiday delivered everything that was promised within the itinerary and sales information.

Your kind comments regarding the guides, drivers and hotel teams are especially appreciated. At Lumle Holidays, we truly believe that caring and attentive local teams help transform a good holiday into a special travel experience, and it is wonderful to hear that they looked after you both so thoughtfully throughout the journey.

We are also pleased that the flexibility offered by the guides helped ensure the trip remained enjoyable and comfortable where certain activities became physically demanding. Creating enjoyable and accessible experiences for all travellers is extremely important to us.

It is lovely to hear that you enjoyed the smaller locally styled hotels, which often provide a far more authentic insight into the destination compared to larger international chain properties.

The Lumle Difference is about putting customers first, delivering quality at an unbeatable price and creating meaningful travel experiences that go beyond simply booking a holiday. Reviews such as yours are extremely valuable for future travellers considering visiting Nepal and Bhutan with Lumle Holidays.

Thank you once again for travelling with Lumle Holidays. We very much hope to welcome you again on another adventure in the future.

Many thanks,

The Customer Success Team

Resposta da Lumle Holidays

27/05/2026

Thank you very much, Mrs Woollons, for taking the time to leave your wonderful review regarding your Peru holiday with Lumle Holidays.

We are delighted to hear that you found our team helpful and responsive throughout the planning stages of your holiday, and that the organisation and arrangements during the trip itself operated smoothly.

Peru is such an extraordinary destination, offering a fascinating combination of ancient history, breathtaking landscapes and vibrant culture — from the incredible Sacred Valley and Machu Picchu to the colourful markets, colonial cities and dramatic Andean scenery. We are so pleased to hear that your journey was made even more enjoyable by the support of the local guides and ground teams.

Your kind comments regarding the friendliness, knowledge and professionalism of the guides are especially appreciated. At Lumle Holidays, we believe knowledgeable local guides play a huge role in bringing destinations like Peru to life and creating memorable travel experiences for our customers.

The Lumle Difference is about putting customers first, delivering quality at an unbeatable price and creating immersive travel experiences that go beyond simply booking a holiday. Feedback such as yours is extremely valuable for future travellers considering a Peru tour with Lumle Holidays.

Thank you once again for your support and recommendation. We very much look forward to welcoming you on another Lumle Holidays adventure in the future.

Many thanks,

The Customer Success Team

Resposta da Lumle Holidays

27/05/2026

Thank you very much, Karen, for taking the time to leave your lovely review regarding your holiday with Lumle Holidays.

We are absolutely delighted to hear that you had a fabulous trip and enjoyed the overall experience throughout your journey.

Your kind comments regarding the ground staff and local guides are especially appreciated. Knowledgeable and caring local teams play such an important role in creating memorable travel experiences, and we are very pleased to hear that their guidance and support helped make your holiday so enjoyable.

We are also delighted that you were happy with the hotels and overall arrangements throughout the tour.

At Lumle Holidays, the Lumle Difference is about putting customers first, delivering quality at an unbeatable price and creating travel experiences that go beyond simply booking a holiday. Reviews such as yours are extremely valuable and reassuring for future travellers considering travelling with Lumle Holidays.

Thank you once again for your support and kind feedback. We very much look forward to welcoming you on another Lumle Holidays adventure in the future.

Many thanks,

The Customer Success Team

Resposta da Lumle Holidays

26/05/2026

Thank you very much, Mr Love, for taking the time to leave your kind review regarding your Nepal and Bhutan holiday with Lumle Holidays.

We are delighted to hear that the arrangements throughout your journey, including the meet and greet services, guides and transport, all operated smoothly and helped provide a reassuring and enjoyable travel experience.

Nepal and Bhutan together offer such a unique and unforgettable Himalayan adventure — from the vibrant culture and historic temples of Nepal to the peaceful monasteries, breathtaking mountain scenery and rich traditions of Bhutan. It is truly one of the most rewarding and immersive cultural journeys in Asia.

We are especially pleased to hear your positive comments regarding the helpfulness and approachability of the local agents and guides throughout the trip. Attention to detail and smooth operational arrangements are extremely important to us, particularly when travelling through multiple destinations in the Himalayas, so your feedback means a great deal to our entire team.

At Lumle Holidays, the Lumle Difference is about putting customers first, delivering quality at an unbeatable price and creating memorable experiences that go beyond simply booking a holiday. Reviews such as yours are incredibly valuable for future travellers considering a Nepal and Bhutan tour with Lumle Holidays.

Thank you once again for your support and recommendation. We very much look forward to welcoming you on another Lumle Holidays adventure in the future.

Many thanks,

The Customer Success Team

Resposta da Lumle Holidays

26/05/2026

Thank you very much, Linda, for taking the time to leave such a thoughtful review and for your continued trust and support of Lumle Holidays.

We were naturally very disappointed that your planned Sri Lanka tour could not proceed due to the Middle East conflict and resulting airline disruption, particularly as this would have been your third holiday with Lumle Holidays. However, we are extremely grateful for your understanding and kind recognition of the way the situation was handled.

At Lumle Holidays, we fully appreciate how stressful and disappointing unexpected travel disruption can be, especially when customers have been looking forward to a special holiday for a long time. During this exceptionally difficult period affecting international travel and Middle East airspace, our priority was always to keep customers informed, provide realistic options where possible and ensure refunds were processed as smoothly and promptly as possible once cancellations were confirmed.

We truly appreciate your acknowledgment that the refund process was handled efficiently and without unnecessary complication. Situations such as these really test a travel company’s customer service, communication and commitment to its travellers, so your kind comments mean a great deal to our entire team.

Sri Lanka remains one of the most beautiful and rewarding destinations in Asia, offering a wonderful blend of scenic train journeys, wildlife safaris, golden beaches, tea plantations, ancient temples and warm local hospitality. We very much hope you will still have the opportunity to experience this incredible destination with Lumle Holidays in the future under happier travel circumstances.

The Lumle Difference has always been about putting customers first, delivering quality at an unbeatable price and providing support that goes far beyond simply booking a holiday. Your continued confidence in travelling with us is something we truly value.

Thank you once again for your support and understanding. We very much look forward to welcoming you on another Lumle Holidays adventure in the future.

Many thanks,

The Customer Success Team

Resposta da Lumle Holidays

26/05/2026

Thank you very much, Alison, for taking the time to leave such thoughtful and constructive feedback regarding your holiday with Lumle Holidays.

We are delighted to hear that you enjoyed your time in such a beautiful country and that the warmth of the local people, together with your driver’s friendliness and flexibility, helped make the experience memorable. We are especially pleased to hear your kind comments regarding your driver’s willingness to go the extra mile, as excellent local service is something we value highly.

We also genuinely appreciate your constructive observations regarding the overall experience. Feedback such as yours is extremely valuable in helping us continue improving our tours and customer communication.

We fully understand your comments regarding the preference for a dedicated English-speaking guide to provide more in-depth historical and cultural insight throughout the journey. We also appreciate your remarks regarding the booking and communication process in the UK, particularly relating to automated payment reminders and the flight update communications. During periods of wider airline disruption, alternative flight options were being proactively explored and communicated where necessary to help protect holiday arrangements, however we understand this may at times have felt unclear and we appreciate your understanding during that period.

Thank you as well for your very helpful suggestion regarding the physical demands of certain sightseeing elements such as Sigiriya. This is an excellent point and useful guidance for future travellers considering the tour.

At Lumle Holidays, the Lumle Difference is about putting customers first, delivering quality at an unbeatable price and creating immersive travel experiences that go beyond simply booking a holiday. Reviews such as yours are incredibly important in helping future travellers better understand the nature of the destinations and experiences we offer.

Thank you once again for your support and thoughtful feedback. We truly appreciate it and hope to welcome you on another Lumle Holidays adventure in the future.

Many thanks,

The Customer Success Team

Resposta da Lumle Holidays

26/05/2026

Thank you very much, Lindsey, for taking the time to leave such a thoughtful review regarding your planned Sri Lanka holiday with Lumle Holidays.

Whilst we were naturally disappointed that your Sri Lanka tour could not proceed due to the wider Middle East airspace situation and resulting airline disruption, we are extremely grateful for your patience, understanding and kind comments regarding the support and communication provided throughout the process.

At Lumle Holidays, we understand how stressful and disappointing unexpected travel disruption can be, particularly when customers have been looking forward to visiting a special destination such as Sri Lanka. During this exceptionally challenging period affecting international travel, our priority was always to keep customers informed, provide realistic options where possible and ensure refunds were processed smoothly and within the promised timeframe once cancellations were confirmed.

We truly appreciate your recognition that our team continued to communicate clearly throughout, including regarding the available alternative flights, alternative travel dates and refund arrangements.

Sri Lanka remains one of the most captivating destinations in Asia, offering a wonderful blend of scenic train journeys, wildlife safaris, golden beaches, tea plantations, ancient temples and warm local hospitality. We very much hope you will still have the opportunity to experience this beautiful destination with Lumle Holidays in the future once travel conditions fully stabilise.

The Lumle Difference has always been about putting customers first, delivering quality at an unbeatable price and providing support that goes far beyond simply booking a holiday. Your kind words and understanding during a difficult period mean a great deal to our entire team.

Thank you once again for your trust, patience and support. Reviews such as yours are incredibly reassuring and helpful for future travellers considering booking with Lumle Holidays.

We very much look forward to welcoming you on a future Lumle Holidays adventure.

Many thanks,

The Customer Success Team

Resposta da Lumle Holidays

26/05/2026

Thank you very much, Helen, for taking the time to leave such a thoughtful review and for sharing your experience regarding your planned Thailand, Cambodia and Vietnam holiday with Lumle Holidays.

Whilst we were naturally disappointed that your Southeast Asia adventure could not proceed due to the Iran conflict and the resulting disruption to Middle East airspace and airline operations, we are extremely grateful for your patience, understanding and kind recognition of our team’s efforts throughout the process.

Your planned Thailand, Cambodia and Vietnam tour would have been an incredible journey through some of Southeast Asia’s most fascinating destinations — from the vibrant cities and golden temples of Thailand, to the awe-inspiring temples of Angkor Wat in Cambodia and the breathtaking scenery, culture and cuisine of Vietnam. It remains one of the most immersive and rewarding multi-country tours we offer.

During this exceptionally difficult period affecting international travel, our priority was always to support customers as best as possible by providing realistic alternative options, maintaining clear communication and ensuring refund arrangements were handled as smoothly and transparently as possible once formal cancellations occurred. We therefore truly appreciate your acknowledgement that our team continued working closely with you throughout, particularly whilst resolving the issue relating to the credit card refund processing.

At Lumle Holidays, the Lumle Difference is about putting customers first, delivering quality at an unbeatable price and providing support that goes beyond simply booking a holiday. Situations such as these truly test a travel company’s customer service, communication and commitment to its travellers, so your kind comments mean a great deal to all of us.

We are especially pleased to hear that, despite the unfortunate circumstances, the communication remained reassuring throughout and that the refund issue was ultimately resolved successfully together.

Thank you once again for your trust, patience and support. Reviews such as yours are incredibly helpful and reassuring for future travellers considering booking with Lumle Holidays.

We very much look forward to welcoming you on a future Lumle Holidays adventure under happier travel circumstances.

Many thanks,

The Customer Success Team

Resposta da Lumle Holidays

26/05/2026

Thank you very much, Mike, for taking the time to leave your lovely review regarding your India Golden Triangle and Ranthambore holiday with Lumle Holidays.

We are absolutely delighted to hear that you enjoyed your journey through Delhi, Agra, Jaipur and Ranthambore and that both the hotels and your guide helped make the experience so memorable.

The Golden Triangle combined with Ranthambore National Park offers such an incredible introduction to India — from the bustling streets and historic monuments of Delhi, to the breathtaking beauty of the Taj Mahal in Agra, the colourful palaces and forts of Jaipur, and the excitement of searching for Bengal tigers and wildlife in Ranthambore. It truly is one of the most rewarding cultural and wildlife tours in India.

We are especially pleased to hear your kind comments regarding your guide. Exceptional local guides play such an important role in bringing India’s history, culture and traditions to life, and we are delighted that your guide helped make your holiday even more enjoyable and special.

At Lumle Holidays, the Lumle Difference is about putting customers first, delivering quality at an unbeatable price and creating immersive travel experiences that go beyond simply booking a holiday. Reviews such as yours are extremely valuable for future travellers considering an India Golden Triangle and Ranthambore safari tour with Lumle Holidays.

Thank you once again for your support and recommendation. We very much look forward to welcoming you on another Lumle Holidays adventure in the future.

Many thanks,

The Customer Success Team

Resposta da Lumle Holidays

26/05/2026

Thank you very much, Brenda, for taking the time to leave such a lovely review regarding your Nepal and Bhutan holiday with Lumle Holidays.

We are absolutely delighted to hear that you had a wonderful experience across both Nepal and Bhutan and that the hotels, guides and overall travel arrangements all met your expectations.

Nepal and Bhutan together create such a unique and unforgettable Himalayan journey — from the vibrant culture, temples and mountain scenery of Nepal to the peaceful monasteries, breathtaking landscapes and rich traditions of Bhutan. It is truly one of the most immersive and rewarding cultural travel experiences in Asia.

We are especially pleased to hear your kind comments regarding the local guides in both destinations. Knowledgeable and caring local guides play such an important role in bringing these incredible destinations to life, and we are delighted that they helped make your experience even more enjoyable.

At Lumle Holidays, the Lumle Difference is about putting customers first, delivering quality at an unbeatable price and creating memorable experiences that go beyond simply booking a holiday. We therefore greatly appreciate your recognition that the travel plans and arrangements throughout the journey ran smoothly.

Thank you once again for your support and recommendation. Reviews such as yours are extremely valuable for future travellers considering a Nepal and Bhutan tour with Lumle Holidays.

We very much look forward to welcoming you on another Lumle Holidays adventure in the future.

Many thanks,

The Customer Success Team

Resposta da Lumle Holidays

26/05/2026

Thank you very much for taking the time to leave such a wonderful review regarding your Golden Triangle tour of India with Lumle Holidays.

We are absolutely delighted to hear that your India holiday lived up to expectations and that you enjoyed both the accommodation and the overall organisation of the tour from the moment of booking right through to the end of your journey.

The Golden Triangle remains one of the most iconic and rewarding cultural tours in India, combining the bustling energy of Delhi, the timeless beauty of the Taj Mahal in Agra and the magnificent palaces, forts and colourful heritage of Jaipur. It is a truly unforgettable introduction to India’s rich history, architecture and vibrant culture.

We are especially pleased to hear your lovely comments regarding your tour guide. Exceptional local guides play such an important role in bringing destinations to life, and we are delighted that his knowledge, care and dedication helped make your experience even more special. We will certainly ensure your kind feedback is passed onto him personally.

Thank you as well for your helpful comments regarding the pace of the itinerary and the suggestion of adding a few relaxing days before returning to the UK. This is extremely useful feedback for future travellers considering a Golden Triangle tour, particularly those wanting a slightly slower pace after such an exciting and immersive journey.

At Lumle Holidays, the Lumle Difference is about putting customers first, delivering quality at an unbeatable price and creating memorable travel experiences that go beyond simply booking a holiday. Reviews such as yours are incredibly valuable and reassuring for future travellers considering visiting India with Lumle Holidays.

Thank you once again for your support and recommendation. We very much look forward to welcoming you on another Lumle Holidays adventure in the future.

Many thanks,

The Customer Success Team

Resposta da Lumle Holidays

26/05/2026

Thank you very much, Sarah, for taking the time to leave such a thoughtful review and for sharing your experience with Lumle Holidays.

Whilst we were naturally disappointed that your Sri Lanka holiday could not proceed due to the Middle East conflict and the resulting airline disruption affecting Qatar Airways operations, we are extremely grateful for your understanding and kind comments regarding the way the situation was handled.

At Lumle Holidays, we fully appreciate how stressful and disappointing unexpected travel disruption can be, particularly when customers have been looking forward to a special holiday for a long time. During this exceptionally difficult period affecting international travel and Middle East airspace, our priority was to keep customers informed, provide realistic options and ensure refunds were processed as quickly and smoothly as possible where applicable. We are therefore delighted to hear that you were happy with both the communication and the speed of the refund process.

Sri Lanka remains one of the most beautiful and rewarding destinations in Asia, offering an unforgettable blend of scenic train journeys, golden beaches, ancient temples, wildlife safaris, tea plantations and warm local hospitality. We very much hope you will soon have the opportunity to experience this wonderful destination with Lumle Holidays once travel routes return to normal.

Thank you once again for your trust, patience and support. Reviews such as yours are incredibly reassuring and helpful for other travellers considering booking with Lumle Holidays during uncertain travel periods.

The Lumle Difference has always been about putting customers first, delivering quality at an unbeatable price and providing support that goes far beyond simply booking a holiday. Your kind words mean a great deal to our entire team.

We very much look forward to welcoming you on a future Lumle Holidays adventure.

Many thanks,

The Customer Success Team

Resposta da Lumle Holidays

26/05/2026

Thank you very much, Andrew, for taking the time to leave such a detailed review regarding your 20-day Peru, Argentina and Brazil tour with Lumle Holidays.

We are absolutely delighted to hear that you had a wonderful experience across South America and that this was your third holiday with Lumle Holidays. Returning travellers such as yourselves mean a great deal to us, and we truly appreciate your continued trust and support.

Your journey through Peru, Argentina and Brazil combines some of the most iconic and diverse experiences in South America — from the ancient wonders of Peru and the breathtaking landscapes surrounding Machu Picchu, to the vibrant culture and energy of Buenos Aires and Rio de Janeiro, before finishing with the relaxed coastal atmosphere of Búzios. We completely agree that Búzios provides the perfect ending to such an exciting and busy itinerary.

We are also very pleased to hear your positive comments regarding the hotels, included tours and local guides throughout the journey. Exceptional local guides truly help bring destinations to life, and we are delighted that their enthusiasm, knowledge and helpfulness enhanced your overall experience.

Thank you as well for your constructive feedback regarding the Christ the Redeemer and Sugarloaf Mountain arrangements in Rio. We genuinely appreciate comments such as these, as they help us continue reviewing and refining our itineraries and inclusions for future departures.

At Lumle Holidays, the Lumle Difference is about putting customers first, delivering quality at an unbeatable price and creating immersive travel experiences that go far beyond simply booking a holiday. Reviews like yours are incredibly valuable for future travellers considering a South America tour with Lumle Holidays.

Thank you once again for your continued support and recommendation. We very much look forward to welcoming you on a fourth Lumle Holidays adventure in the future.

Many thanks,

The Customer Success Team

Resposta da Lumle Holidays

26/05/2026

Thank you very much, Isabelle, for taking the time to leave your lovely review and for sharing your experience travelling with Lumle Holidays in Costa Rica.

We are delighted to hear that you enjoyed the style of the holiday and that the smaller group size worked so well for you. Costa Rica is such a unique and rewarding destination, offering an incredible combination of wildlife, rainforest scenery, volcanoes, beaches and unforgettable nature experiences, and we are pleased that the tour provided something a little different which you clearly enjoyed.

One of the great advantages of our small-group Costa Rica holidays is the more relaxed and personal atmosphere they create, allowing travellers to experience the destination at a comfortable pace whilst still enjoying the company of like-minded fellow travellers. We are therefore very pleased to hear that your group of ten worked out so nicely.

We also appreciate your understanding regarding the transport delay whilst travelling between hotels. Whilst occasional operational delays can unfortunately arise during touring holidays, we are pleased the matter was resolved locally and that it did not detract from your overall holiday enjoyment.

At Lumle Holidays, the Lumle Difference is about putting customers first, delivering quality at an unbeatable price and creating immersive travel experiences that go beyond simply booking a holiday. Reviews such as yours are extremely valuable for future travellers considering a Costa Rica tour with Lumle Holidays.

Thank you once again for your support and kind recommendation. We very much look forward to welcoming you on another Lumle Holidays adventure in the future.

Many thanks,

The Customer Success Team

Resposta da Lumle Holidays

26/05/2026

Thank you very much, Paula, for your lovely review and kind comments regarding your Thailand, Vietnam and Cambodia tour with Lumle Holidays.

We are absolutely delighted to hear that you found the organisation throughout the holiday incredible, from the initial meet and greet arrangements right through to the local tour guides during the journey. Delivering smooth, well-organised travel experiences across multiple destinations is something we work extremely hard to achieve, so your feedback truly means a great deal to our entire team.

A Thailand, Vietnam and Cambodia tour offers such an unforgettable combination of experiences — from the vibrant culture and golden temples of Thailand, to the breathtaking scenery and rich history of Vietnam, alongside the awe-inspiring ancient temples of Cambodia including Angkor Wat. It is one of the most rewarding and immersive Southeast Asia travel experiences for those seeking culture, history, cuisine and unforgettable memories.

At Lumle Holidays, the Lumle Difference is about putting our customers first, delivering quality at an unbeatable price, and creating experiences that go far beyond simply booking a holiday. Reviews such as yours reassure future travellers that they are in safe and experienced hands when travelling with us.

Thank you once again for taking the time to leave your feedback. We truly appreciate your support and very much look forward to welcoming you on another Lumle Holidays adventure in the future.

Many thanks,

The Customer Success Team