OANDA Opiniões 

1236
TrustScore: 3.5 em 5

3,5

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I was with oanda for years, always losing money, i was a pro trader, but then soon as i started to make profit, they give me 5 days to close my trades, which i was in current drawdown, so a loss, and... Ver mais

Classificada 5 em 5 estrelas

It was easier to start a forex trading account with Oanda than other forex trading accounts. Customer Service was top. Was not an AI bot, spoke with real person, guided step by step when required ev... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Nie polecam. W kilka chwil utraciłem ponad 15 tys z wpłaconych 100 tyś złotych. Dźwignia ustawiona oczywiście na maksymalny poziom. Gdybym nie ustawił less stop z całą pewnością broker pochłonąłby moj... Ver mais

Classificada 5 em 5 estrelas

Brett is very helpful and he was there to help me as we experienced a horrible system glitch where OANDA platform just crashed and it was very very scary as I couldn't close any trade everything was... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Corrector financeiro
  2. Agência de câmbio
  3. Empresa comercial de ouro e prata
  4. Serviço de investimentos
  5. Serviços financeiros não bancários

Escrito pela empresa

We offer clients the opportunity to trade a broad range of financial products with Forex in the US and Japan; Forex and CFDs (contracts for difference) in Canada, UK, EMEA, APAC and Australia. Our award-winning platform offers exceptional execution with sophisticated trading tools and advanced charting packages with an extensive range of leading edge indicators and drawing tools powered by TradingView.


Informações de contacto


3,5

Aceitável

TrustScore: 3.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 85% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,5

Todas as opiniões

(1236)

123 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Closed my accounts without reason!

I was with oanda for years, always losing money, i was a pro trader, but then soon as i started to make profit, they give me 5 days to close my trades, which i was in current drawdown, so a loss, and told me they can no longer provide me service and my accounts will be closed.
No reason even though i asked.

3 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Very bad and a waste of time

Very bad and a waste of time, I submitted every document they required externally over the email and answered all their unecessary foolish questions and yet they still denied my application and didn't open me a account these guys are very unprofessional and not worth it, please don't choose this platform for trading you'll regret it.

26 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Oanda reminds me of Donald Trump

Oanda reminds me of Donald Trump. One time he was the best president ever. Now he's terrible at this uncalled for war. Same with Oanda. Used to be the best, with the best customer service. Now they've thumbed their nose at me and have no customer service. I have no idea if I will ever have access to my money.

26 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Such a shame for their customer…

Such a shame for their customer service.
I'm so glad not start trading on this platform that long. if you want to lose your money at random times and have a ghost customer service team, choose them; you should go outside and throw your money into the river rather than trust them

24 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

10/10 broker, would highly recommend.

OANDA are easily the best broker I have ever worked with. Their app and website are very easy to navigate and use.

The main selling point to me was the spread betting accounts which, if you are in the UK, means you don’t have to pay any tax on profit whilst trading.

However, that all changed once I signed up with them. It turned into their customer service. I was lucky to be given Brett as a handler, his phone is open all the time and is available for any talks about any concerns about the app or even for just a friendly chat about how the market is moving.

I would highly recommend using OANDA as a major step in your goal for financial independence!

20 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

J’AI RÉCEMMENT VÉCU UNE EXPÉRIENCE…

J’AI RÉCEMMENT VÉCU UNE EXPÉRIENCE PARTICULIÈREMENT FRUSTRANTE AVEC LE SERVICE CLIENT D’UN PORTEFEUILLE DE CRYPTOMONNAIES, ET J’AI DÉCIDÉ DE LA PARTAGER AFIN QUE D’AUTRES INVESTISSEURS PUISSENT EN TENIR COMPTE.

TOUT A COMMENCÉ LORSQUE J’AI EU BESOIN D’AIDE POUR RÉSOUDRE UN PROBLÈME TECHNIQUE. LE PORTEFEUILLE DISPOSAIT BIEN D’UNE PAGE D’ASSISTANCE, MAIS LES OPTIONS « FAQ » ET « CONTACTEZ-NOUS » ME RENVOYAIENT CONSTAMMENT VERS LA MÊME PAGE. J’ÉTAIS DONC BLOQUÉ DANS UN VÉRITABLE CYCLE SANS FIN, SANS OBTENIR DE RÉPONSE CONCRÈTE.

APRÈS PRÈS DE TRENTE MINUTES À ÉCHANGER AVEC LEUR CHATBOT, J’AI FINALEMENT PU CRÉER UN TICKET. LE BOT M’A INDIQUÉ QUE JE POUVAIS LE CONSULTER ET LE METTRE À JOUR, MAIS N’A PAS EXPLIQUÉ CLAIREMENT OÙ JE POUVAIS Y ACCÉDER. C’EST À CE MOMENT-LÀ QUE MES DIFFICULTÉS ONT COMMENCÉ À S’ACCUMULER.

PEU APRÈS, J’AI REÇU UN E-MAIL DU SERVICE CLIENT ME DEMANDANT DES INFORMATIONS SUPPLÉMENTAIRES. J’AI RÉPONDU AU MESSAGE ET J’AI POURTANT REÇU UNE RÉPONSE AUTOMATIQUE M’INDIQUANT QUE CETTE ADRESSE ÉLECTRONIQUE N’ÉTAIT PAS SURVEILLÉE. AUCUN AUTRE MOYEN DE CONTACT N’ÉTAIT PROPOSÉ.

J’AI CONTINUÉ À RÉPONDRE AUX MESSAGES DE SUIVI, JUSQU’À CE QUE JE DÉCOUVRE QUE MON TICKET AVAIT ÉTÉ FERMÉ SANS QUE LE PROBLÈME SOIT RÉSOLU. JE SUIS DONC RETOURNÉ VERS LE CHATBOT POUR DEMANDER UNE MISE À JOUR. IL A D’ABORD AFFIRMÉ QU’IL NE POUVAIT PAS LE FAIRE, AVANT DE FINIR PAR ACTUALISER LE TICKET LORSQUE JE LUI AI DEMANDÉ DIRECTEMENT : « METTEZ À JOUR MON TICKET AVEC LES INFORMATIONS SUIVANTES ».

APRÈS CETTE EXPÉRIENCE, J’AI DÉCIDÉ D’ÉTUDIER D’AUTRES SOLUTIONS. J’AI TROUVÉ UNE PLATEFORME QUI, D’APRÈS LES INFORMATIONS QUE J’AI CONSULTÉES, PROPOSE DES SERVICES ENCADRÉS ET DES MESURES DE SÉCURITÉ ADAPTÉES. CONTRAIREMENT À MON ANCIEN PORTEFEUILLE, JE PEUX EFFECTUER DES DÉPÔTS DIRECTEMENT DEPUIS MON COMPTE BANCAIRE ET CONVERTIR MES FONDS EN CRYPTOMONNAIES SANS DEVOIR PASSER PAR UN SERVICE DE PAIEMENT EXTERNE.

J’AI ÉGALEMENT COMPARÉ LES FRAIS DE RÉSEAU. PAR EXEMPLE, DANS MON EXPÉRIENCE PRÉCÉDENTE, L’ENVOI D’USDT VIA TRON POUVAIT ME COÛTER ENTRE 2 ET 5 USDT, ALORS QU’UN TRANSFERT D’USDC VIA SOLANA AVEC LA NOUVELLE SOLUTION ÉTAIT NETTEMENT MOINS CHER.

AU COURS DE MES RECHERCHES, J’AI ÉGALEMENT DÉCOUVERT LE SERVICE 𝑋𝑃𝖀𝑋. J’AI VU DIFFÉRENTS TÉMOIGNAGES DE PERSONNES AFFIRMANT AVOIR RÉCUPÉRÉ DES FONDS BLOQUÉS SUR DIVERSES PLATEFORMES. CEPENDANT, JE PENSE QU’IL EST ESSENTIEL DE VÉRIFIER ATTENTIVEMENT LES RÉFÉRENCES DE TOUT SERVICE DE RÉCUPÉRATION AVANT D’EFFECTUER UN PAIEMENT OU DE COMMUNIQUER DES INFORMATIONS PERSONNELLES OU FINANCIÈRES.

MON EXPÉRIENCE AVEC MON ANCIEN PORTEFEUILLE A ÉTÉ TRÈS DÉCEVANTE. L’ABSENCE DE CANAUX DE SUPPORT FONCTIONNELS, LES ADRESSES E-MAIL NON SURVEILLÉES ET LES TICKETS FERMÉS SANS SOLUTION CLAIRE M’ONT FAIT PERDRE BEAUCOUP DE TEMPS ET ONT SÉRIEUSEMENT ENTAMÉ MA CONFIANCE.

POUR TOUT INVESTISSEUR ENVISAGEANT D’UTILISER UN PORTEFEUILLE DE CRYPTOMONNAIES, JE CONSEILLE DE COMPARER PLUSIEURS OPTIONS ET DE VÉRIFIER DIRECTEMENT LEURS CONDITIONS, LEURS FRAIS, LEURS MESURES DE SÉCURITÉ ET LEUR STATUT RÉGLEMENTAIRE. EN CAS DE PROBLÈME D’ACCÈS AUX FONDS, IL EST ÉGALEMENT PRÉFÉRABLE DE CONSERVER TOUTES LES COMMUNICATIONS ET DE VÉRIFIER SOIGNEUSEMENT LES RÉFÉRENCES DE TOUT SERVICE PROPOSANT UNE AIDE À LA RÉCUPÉRATION.

30 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Demo account support

Support was available when I needed it regarding an issue with my demo account. Thank you for your industry leadership, and professional and friendly products and services, and staff

31 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Nie polecam

Nie polecam. W kilka chwil utraciłem ponad 15 tys z wpłaconych 100 tyś złotych. Dźwignia ustawiona oczywiście na maksymalny poziom. Gdybym nie ustawił less stop z całą pewnością broker pochłonąłby moje całe 100 tyś złotych. Po rejestracji wydzwaniają po kilka razy namawiając na wpłaty - jak jacyś pośrednicy o których się słyszy klikanych linkach z Facebooka. Nie ma żadnego zabezpieczenia oprócz less stop, nie ma żadnych ostrzeżeń - kompletnie nic. Przydzielają jakiegoś opiekuna - nie wiadomo po co taka osoba? Po to aby namawiać na kolejne wpłaty. Są lepsi brokerzy, z kartą płatniczą do konta, bez żadnych telefonów itd. Polecam innego 212 - tam super sprawa! Polacy jak to Polacy - tylko aby oszukać

30 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fast orders execution, great broker

I've tried different brokers on Polish market but Oanda TMS is my favorite one - extremly fast orders execution, fast deposits and withdrawals (especially with mBank account), quick support and MT5 platform with large variety of products.

24 de julho de 2026
Opinião espontânea
logótipo da OANDA

Resposta da OANDA

Hi Mariusz,

Thank you for the wonderful feedback, it means a lot to our team.

Team OANDA

Classificada 1 em 5 estrelas

I received two final decision emails from Oanda that, in my opinion, make no sense.

I received two emails containing a final decision from Oanda that, in my opinion, makes no sense. Prior to the withdrawal, the originating bank account had been closed. I had provided written proof that the bank had closed account as requested and would not accept incoming transactions. Despite submitting this evidence to Oanda, the very next day May 19, 2026 they sent the funds back to that original source, resulting in a returned transfer (reversal) from the closed account. Oanda has now held my funds for 40 business days. During this time, I filed two appeals, yet Oanda stubbornly insists on returning the funds to the closed account, even though they have already attempted this and experienced a reversal. I have received two unreasonable final decisions that fail to offer any alternative withdrawal method, even though I have provided details for an alternative bank account to receive the funds.

16 de junho de 2026
Opinião espontânea
logótipo da OANDA

Resposta da OANDA

Hi Cecilia,

Thanks for sharing your concerns, and also for sharing your details with us.

We've passed your case to the relevant department for a status update, and someone will reach out to you soon.

Meanwhile, if you'd like to get in touch with us yourself, please email us at frontdesk@oanda.com

Thanks,
Team OANDA

Classificada 1 em 5 estrelas

worst service

worst service, worst customer service, worst broker, worst platform a person can choose. Their customer service are almost never helpful, they will always keep transferring you between each other and nobody will actually give you a solution. They keep telling you to leave your contact number to be contact but that never happens. Their customer communication through WhatsApp as well is the worst, agents won't even reply to you. Small procedures will take forever to be clarified. Worst experience i ever had in all my trading career

1 de julho de 2026
Opinião espontânea
logótipo da OANDA

Resposta da OANDA

Hi Moe,

Thanks for sharing your feedback. We'd like to look into this and assist you further, but it looks like we haven't received a response to the information request we sent via Trustpilot.

We want to help, so please reach out to us directly at cxsupport@oanda.com.

Thanks,
Team OANDA

Classificada 1 em 5 estrelas

I been using oanda for over 2 years is…

I been using oanda for over 2 years is definitely a NOT trusted broken we been investigating the broker with the federal trade commissioner, totally chart manipulation on oanda favor , changing pricing on tickets after tickets is already open and many times closing margins trade when they not supposed too
Stay away from oanda !!!

2 de julho de 2026
Opinião espontânea
logótipo da OANDA

Resposta da OANDA

Hi Andre,

Thanks for your feedback. We'd like to try and help you and understand your problem in more detail. However when we sent you an email via Trustpilot to submit your information, you didn't provide us with any.

If you'd like to get in touch again, please email us at frontdesk@oanda.com or cxsupport@oanda.com if you're an EU resident, referencing your Trustpilot review, and we'd be more than happy to help.

Thanks,
Team OANDA

Classificada 1 em 5 estrelas

Worst broker ive ever had!…

Oanda do not help customers and are rude on occasion in my experience even when asking for help. Very unprofessional not at all accomodating and will deplete your account with unessary fees! Other people rate this company low, also read reviews.

Offering to help in a reply to this review is ironic. Absolutely iconic response!

2 de julho de 2026
Opinião espontânea
logótipo da OANDA

Resposta da OANDA

Hi Rachael,

Thanks for sharing your feedback. We'd like to look into this and assist you further, but it looks like we haven't received a response to the information request we sent via Trustpilot.

We want to help, so please reach out to us directly at frontdesk@oanda.com (or cxsupport@oanda.com if you are an EU resident).

Thanks,
Team OANDA

Classificada 1 em 5 estrelas

Service très lent

Service très lent, j’ai fait mon inscription, il y a trois jours. Toujours en attente de validation des documents, j’ai envoyé un mail pas de réponse, j’ai appelé aucune personne parle français et mon erreur est que j’ai déjà fait un dépôt pensant que cette plate-forme était sérieuse

29 de junho de 2026
Opinião espontânea
logótipo da OANDA

Resposta da OANDA

Bonjour Anthony,

Nous sommes désolés pour les retards que vous avez subis lors de la validation de vos documents, ainsi que pour les difficultés que vous avez rencontrées pour joindre un représentant francophone.

Soyez assuré qu'OANDA est un courtier légitime et entièrement réglementé. Pour nous conformer à des normes réglementaires strictes, nous sommes tenus de valider rigoureusement tous les documents de nos clients afin de garantir la sécurité de vos fonds et de votre compte.

Nous comprenons à quel point cette attente peut être frustrante, en particulier après avoir effectué un dépôt.

Nous souhaitons vous aider à résoudre ce problème immédiatement. Nous vous avons demandé quelques informations supplémentaires via Trustpilot. Veuillez fournir les détails de votre compte en répondant à ce message, et nous ferons immédiatement remonter votre cas à notre équipe.

Merci,
Team OANDA

Classificada 1 em 5 estrelas

I asked for a withdrawal of my funds

I asked for a withdrawal of my funds, 3 weeks later, nobody knows where it is!! Do not use Oanda!

24 de junho de 2026
Opinião espontânea
logótipo da OANDA

Resposta da OANDA

Hi,

We're sorry to hear about your experience.

To allow us to investigate as quickly as possible, please reply to the email we send via Trustpilot with your account details. You can also reach our support team directly at frontdesk@oanda.com or cxsupport@oanda.com if you're an EU customer.

Thanks,
Team OANDA

Classificada 1 em 5 estrelas

Withdraw Denied 😠.

Withdraw Denied 😠.. worst broker ever when it comes to deposit there's a thousand of methods but withdraw only 4 or 5 methods, which they still deny withdraw. don't put your money in this broker because they'll make it hard for you to get your funds, remember trading is already hard and a shetty broker like this one should be avoided at all cost . they have the worst support system which keeps you in a loop, till now I can't withdraw my money... learn from me don't recommend or use this scam , run as fast as you can after seeing this scam broker

24 de junho de 2026
Opinião espontânea
logótipo da OANDA

Resposta da OANDA

Hi Judith,

We understand your frustration with the mobile platform and the withdrawal process

OANDA is a fully regulated broker committed to transparency and the security of our clients funds.

Withdrawals can sometimes be delayed if funds are not fully settled, if the withdrawal was requested to a different source than the original deposit, or if it is pending verification.

To help us investigate your withdrawal requests privately, please reply to the email we send via Trustpilot with your account details.

You can also reach us directly at frontdesk@oanda.com referencing your review.

Thanks,
Team OANDA

Classificada 5 em 5 estrelas

Highly recommend OANDA!

Fast support and reliable platform. My Relationship Manager, Frank Zhang, did an amazing job supporting me. 5 stars for the service!

19 de junho de 2026
Opinião espontânea
logótipo da OANDA

Resposta da OANDA

Hi Mr Dan Tin Trung,

We appreciate you taking a moment to share your thoughts.

Thanks,
Team OANDA

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