Senior Home Plus Opiniões 

128
TrustScore: 4 em 5

4,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Hannah was really supportive in helping us to find the right Care Home for my mother in law. At first I was a little guarded thinking no one is going to give free advice but I was wrong. The Care Home... Ver mais

Classificada 1 em 5 estrelas

I made an inquiry last year in November and I have been bombarded with calls and emails ever since even though I have told the caller several times I no longer need a care home for my father-in-law.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I can only say that Sonia Thomas was the most caring and helpful person re my query about a residential home for my friend . I felt that there was no length to which Sonia would not go to assist ,re m... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The Agent for the company is Called Nathan. To date he has contacted me on a regular bases with the latest Potential available properties. He has put himself out to help in any way he can.

A empresa respondeu

Informações sobre a empresa

  1. Cuidados para idosos
  2. Agência de serviços de ajuda ao domicílio
  3. Casa de repouso

Escrito pela empresa

Senior Home Plus is your trusted partner in finding the right residential or nursing home all over England. We provide free, personalized guidance to elderly individuals and their families as they navigate the often-complex process of moving into a care home. Our compassionate advisors are specially trained to offer expert support, whether you're looking for a care home, a residential home, a nursing home, or even an assisted living facility. With access to a vast database of available care homes and real-time vacancies, we ensure fast and efficient matching based on your loved one’s medical needs, level of autonomy, budget, and preferred location. At Senior Home Plus, we combine empathy, professionalism, and practical expertise to help families make confident decisions about finding the care home tailored to their needs.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

128 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(128)

86 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

A great service

Hannah was really supportive in helping us to find the right Care Home for my mother in law. At first I was a little guarded thinking no one is going to give free advice but I was wrong. The Care Home we eventually chose I would not have looked at thinking it was out of our affordability however I was wrong. Hannah arranged an appointment for the same day I first spoke to her. We had a little wobble when my mum in law decided that she wanted to stay in her home but Hannah wasn't upset by that. A few weeks on it was decided a Care Home was the right choice and my mum in law moved in and she's now 4 weeks in and very settled and beautifully cared for. My friend recommended Senior Home Plus to us and I'd have no hesitation in recommending them too, their experience and expertise, fees knowledge is so helpful. Thank you Hannah.

17 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The agent for the company is Called…Nathan he has been in contact on 3 occasions to check progress and provide a potential property.

The Agent for the company is Called Nathan.
To date he has contacted me on a regular bases with the latest Potential available properties.
He has put himself out to help in any way he can.

31 de agosto de 2026
Opinião espontânea
logótipo da Senior Home Plus

Resposta da Senior Home Plus

Dear Trevor and Susan Miles,

Thank you for your kind feedback! We’re delighted to hear that Nathan has been so attentive and supportive throughout your search. We’ll be sure to pass your lovely comments on to him. Thank you for choosing Senior Home Plus!

Classificada 5 em 5 estrelas

Darcy was so so helpful!!

Darcy was so so helpful!!! Really recommend excellent service and Darcy so lovely and helpful !!!

31 de agosto de 2026
Opinião espontânea
logótipo da Senior Home Plus

Resposta da Senior Home Plus

Dear A.T,
Thank you so much for your lovely feedback! We’re delighted to hear that Darcy was so helpful and provided you with excellent service. We’ll be sure to pass your kind words on to her.

Classificada 5 em 5 estrelas

Leo Evans was really helpful

Leo Evans was really helpful, always phoning to make suggestions, and always checking in, 5 star service

30 de agosto de 2026
Opinião espontânea
logótipo da Senior Home Plus

Resposta da Senior Home Plus

Dear Helen,

Thank you so much for your wonderful review! We’re delighted to hear that Leo was so helpful and attentive throughout your search.
We’ll be sure to pass your kind words on to him.

Classificada 5 em 5 estrelas

So grateful for all their help

So grateful for all their help. i have trouble hearing and they were very patient with me explained it qll ver patiently and made everything easy to understand.

26 de agosto de 2026
Opinião espontânea
logótipo da Senior Home Plus

Resposta da Senior Home Plus

Dear Matu Uri,

Thank you so much for your kind feedback! We’re very happy to hear that our team was patient, supportive, and able to make everything clear and easy to understand. It was a pleasure to assist you, and we truly appreciate your lovely words!

Classificada 5 em 5 estrelas

This company are amazing and definitely…

This company are amazing and definitely extremely helpful, I didn’t know anything till these came along. Thank you so much. Nathan Brown.

28 de agosto de 2026
Opinião espontânea
logótipo da Senior Home Plus

Resposta da Senior Home Plus

Dear B Gardiner,

Thank you so much for your wonderful feedback! We’re delighted to hear that our team was able to provide the guidance and support you needed. It means a lot to know that we could make the process a little easier for you.

Classificada 5 em 5 estrelas

Nathan has been going out of his way to…

Nathan has been going out of his way to try & find a suitable care home that caters for O.H's needs. It has been difficult but he will not give up. Thank you, Nathan, your help is very much appreciated.

27 de agosto de 2026
Opinião espontânea
logótipo da Senior Home Plus

Resposta da Senior Home Plus

Dear Mrs Jones,

Thank you so much for your kind words! We’re delighted to hear that Nathan has been so dedicated in helping you find the right care home for O.H.’s needs.
We’ll be sure to pass your appreciation on to him.

Classificada 5 em 5 estrelas

Nursing home Enquiry…!

Such a lovely manner and very helpful in every way. Thanks very much Nathan

27 de agosto de 2026
Opinião espontânea
logótipo da Senior Home Plus

Resposta da Senior Home Plus

Dear Anne,

Thank you so much for your kind feedback!
We’re delighted to hear that Nathan was helpful and supportive throughout your enquiry. We’ll be sure to pass your lovely comments on to him.

Classificada 5 em 5 estrelas

The customer service from the Senior…

The customer service from the Senior Home Plus was excellent! We are so grateful for their professional and understanding support. The care they have shown us during the whole process made everything so much easier. We can highly recommend their services.

13 de julho de 2026
Opinião espontânea
logótipo da Senior Home Plus

Resposta da Senior Home Plus

Dear Judy,

Thank you so much, for your kind words and recommendation. We’re delighted to hear that our team’s support helped make the process easier for you. It was a pleasure assisting you, and we truly appreciate you taking the time to share your experience.

Classificada 4 em 5 estrelas

Good communication and follow up

Good communication and follow up, checking that I had found care for my relative and seeing if I needed any further support. Much appreciated.

26 de agosto de 2026
Opinião espontânea
logótipo da Senior Home Plus

Resposta da Senior Home Plus

Dear Jane,

Thank you for your kind feedback. We’re so pleased to hear that you appreciated our communication and follow-up support. We’re always here to help families throughout their search for the right care.

Classificada 5 em 5 estrelas

Fantastic Service Thanks Joey

Joey provides fantastic service with his expertise and compassion and I would highly recommend Joey to anyone!

25 de agosto de 2026
Opinião espontânea
logótipo da Senior Home Plus

Resposta da Senior Home Plus

Dear H. Kauffman,

Thank you so much for your kind words and recommendation. We’re delighted to hear that Joey provided you with such compassionate and professional support. We’ll be sure to pass your lovely feedback on to him!

Classificada 1 em 5 estrelas

Bombarded by calls and emails

I made an inquiry last year in November and I have been bombarded with calls and emails ever since even though I have told the caller several times I no longer need a care home for my father-in-law. I’ve told them I don’t want to go into detail and it’s very sensitive and to not contact me again and to remove my information but each time they call me from a different number.
I would definitely not recommend to anybody I know to use this company.

26 de agosto de 2026
Opinião espontânea
logótipo da Senior Home Plus

Resposta da Senior Home Plus

Dear Alex,

We’re sorry to hear about your experience. Our intention is always to support families during what can be a very difficult and sensitive time, never to cause additional stress.

Follow-up calls are made with the aim of offering continued assistance and checking whether support is still needed. However, we fully understand that once someone asks not to be contacted, this must be respected. We apologise that this was not your experience and will ensure your feedback is taken seriously.

Classificada 5 em 5 estrelas

Amazing experience!

I was truly delighted to have had your support. You reassured me and guided me as best as possible in order to help me find a suitable care home for my elderly relative. You were very kind, compassionate, and understanding, and it was a truly wonderful experience for me! Thank you!

25 de agosto de 2026
Opinião espontânea
logótipo da Senior Home Plus

Resposta da Senior Home Plus

Dear Ilana,

Thank you so much for your wonderful feedback. We’re delighted to hear that you felt reassured and supported throughout your search for the right care home.

Providing compassionate and understanding guidance to families is at the heart of what we do. We truly appreciate your kind words and trust in Senior Home Plus.

Classificada 5 em 5 estrelas

top service from Joey

Joey was absolutely fantastic from start to finish. He was incredibly caring, professional and understanding, and made what was a very difficult and stressful process so much easier. His knowledge, patience and genuine concern for finding the right care home were exceptional. I couldn’t recommend Joey highly enough!

25 de agosto de 2026
Opinião espontânea
logótipo da Senior Home Plus

Resposta da Senior Home Plus

Dear Israel,

Thank you so much for your wonderful review. We’re delighted to hear that Joey’s care, professionalism and support made such a difficult process easier for you. We’ll be sure to pass your kind words on to him.

Thank you for your trust and recommendation!

Classificada 5 em 5 estrelas

Appreciation…

I can only say that Sonia Thomas was the most caring and helpful person re my query about a residential home for my friend . I felt that there was no length to which Sonia would not go to assist ,re my query. In fact I have had several emails from residential homes, all offering accomodation. However Pauline has decided to remain in her own home for now, realising it is such a big step.My comfort is to know that you are there and I can contact you again should the need arise. Thank you so much. Shirley Bendon

21 de agosto de 2026
Opinião espontânea
logótipo da Senior Home Plus

Resposta da Senior Home Plus

Dear Shirley,

Thank you so much, for your thoughtful review. We’re delighted to hear that Sonia was able to provide such caring and helpful support during your search. We completely understand Pauline’s decision, and should circumstances change in the future, our team will be here to help whenever you need us.

We’ll be sure to pass your lovely words on to Sonia.

Classificada 1 em 5 estrelas

Harassing salesmen tactics, LEAVE ME ALONE!!!

I have never asked for this company to call me, my number was given by Lottie, also to all the care homes in my area. I have been called for 4 months now continuously every other day, from various mobile numbers, with their name attached. I have asked them not to call me anymore time and time again and they take no notice. I have given them the information they need to leave me alone and they won't. I am sick to death of these people, its like a persistent salesman. My dad is VERY sick and they are just harassing me. I wish they would take me off of their call list. I've blocked by they keep coming back with a new mobile number. Don't get involved with these people if you can help it, they obviously gain something from you or they would take the hint.

25 de agosto de 2026
Opinião espontânea
logótipo da Senior Home Plus

Resposta da Senior Home Plus

Dear Michelle,

We are very sorry for the distress this has caused. However, as you mention in your review, your number was shared by Lottie with several care providers. We have checked our database and cannot find your details or phone number in our system, which means these repeated calls are not coming from us.

We therefore believe this review has been attributed to our company by mistake and kindly ask you to verify the source of the calls.

Classificada 1 em 5 estrelas

Terrible company

Terrible company. They bombard you with phone calls and pester you daily, despite being repeatedly told that their services are not required. They made what is already a stressful period 100 times worse!!

23 de agosto de 2026
Opinião espontânea
logótipo da Senior Home Plus

Resposta da Senior Home Plus

Dear Valerie,

We’re very sorry to hear about your experience, especially during an already stressful time. Our intention is to provide support, never to add pressure. We take your feedback seriously and sincerely apologize for the repeated calls. Please contact us so we can ensure your details are removed from our contact system and prevent any further communication.

Classificada 5 em 5 estrelas

Lily was extremely helpful and I felt…

Lily was extremely helpful and I felt able to speak with her freely. Her advice was priceless -great service

10 de agosto de 2026
Opinião espontânea
logótipo da Senior Home Plus

Resposta da Senior Home Plus

Dear Carol,

Thank you so much for your kind words! We’re delighted to hear that Lily was so helpful and made you feel comfortable throughout the process. We’ll be sure to share your lovely feedback with her!

Classificada 5 em 5 estrelas

Thank you Jenifer Walker for being my…

Thank you Jenifer Walker for being my rock in a really difficult time.

You helped in a week
make possible what Portsmouth City Council and 2 social workers didn't manage in 8 months.

Which was to find a nursing home that would take both my parents for 8 weeks, whilst work is done on the house, to make it wheelchair accessible for mum and get a single bed downstairs for dad.

Thank you so much!

Tania

19 de julho de 2026
Opinião espontânea
logótipo da Senior Home Plus

Resposta da Senior Home Plus

Dear Tania,

Thank you so much for your kind words. We’re so glad Jenifer could support you and help find the right solution for your parents so quickly during such a difficult time.

We’ll be sure to share your feedback with her, it will mean a lot.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais