This company are an absolute godsend. All the people on the phone (especially Bridie) and the providers themselves have been so caring and helpful, even with our ever changing needs and requirements.... Ver mais
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Leia as opiniões dos outros
I was very anxious before making the call to Meloosha, but Lyn was so down to earth it helped relax me. We had a great conversation and she understood the issues with my Mum. I’m more confident now a... Ver mais
A empresa respondeu
Had a very helpful and productive conversation with Bridie, she was really clear, very informed and responded when she said she would. Which is exactly what we needed to help with something as complex... Ver mais
A empresa respondeu
I didn’t know where to start but Lottie came up with Homes in the area I wanted with all their details and within half an hour of receiving that information I received a call from one of the homes whi... Ver mais
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Informações sobre a empresa
Sobre Lottie
Escrito pela empresa
Proudly rated the UK’s most loved eldercare finding service, Lottie’s marketplace allows families to easily compare local care services and to find their perfect solution at an affordable price.
Whether you’re looking for a nursing care home or a home care provider offering dementia care services, would like your parent to have access to a landscaped garden or you're looking to personally move into a retirement home with your beloved pet cat, Lottie is on hand to empower you to make a quick and an informed decision.
With a big focus on quality and transparency, Lottie puts retirees and their loved ones at the heart of everything we do and want to ensure all families feel supported and well equipped throughout their care and retirement search process.
Lottie.org visitors gain access to 1000's of detailed listings of care and retirement provider services, including photography, videos, and virtual tours, as well as extensive vetted information about the care services offered, fees & availability, facilities and much more.
Need a little extra help? You’re not alone! You can visit Lottie’s advice hub to get access to 100's of free care guides or get in touch with one of Lottie’s trusted and knowledgeable Care Experts, who offer a free care helpline and have supported thousands of families find their next chapter of later life. Your dedicated Care Expert is on hand every step of the way and to help you through a jargon-free step-by-price process to finding your perfect outcome.
Informações de contacto
Unit 7, 2nd Floor, Woolyard, SE1 3UD, Bermondsey, Reino Unido
- 0330 912 8126
- hello@lottie.org
- lottie.org
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
First Impressions
I have been working with Bridie and have found her to be understanding, professional and very helpful so far.
Although I have not yet found a suitable home for my family member yet, she has given some very useful information and a good description of the homes on offer. I found Bridie listened to my situation and needs.
Answers provided
Staff were helpful on email and on the phone - patient in answering multiple questions, and thorough in explaining detail and procedures.
The information the search brought back…
The information the search brought back was excellent and very useful
The whole process was great
The whole process was great. It assisted me in locating care homes I was not aware of , which made my search stress free
This company are an absolute godsend
This company are an absolute godsend. All the people on the phone (especially Bridie) and the providers themselves have been so caring and helpful, even with our ever changing needs and requirements. They have sent excellent information and recommendations and I cannot rate them highly enough. 5 stars really isn’t enough!
Excellent service!
I was very anxious before making the call to Meloosha, but Lyn was so down to earth it helped relax me. We had a great conversation and she understood the issues with my Mum. I’m more confident now about moving forward with care at home. I’m very greatly for that.
Meloosha’s price point is also far more affordable than others on the market.
Resposta da Lottie
Having help with navigating a very difficult domain is invaluable
Having someone with great subject matter knowledge to help navigate what is a very complicated and nuanced domain has been invaluable. Thank you all.
Resposta da Lottie
Klara was very professional in the way…
Klara was very professional in the way she took time to listen to what i might need after my knee replacement operation and the respite i may need..
Resposta da Lottie
Had a very helpful and productive…
Had a very helpful and productive conversation with Bridie, she was really clear, very informed and responded when she said she would. Which is exactly what we needed to help with something as complex as care needs and the moving goalposts.
Resposta da Lottie
Very knowledgeable and compassionate.
Very knowledgeable and compassionate.
Resposta da Lottie
Really helpful in starting to journey…
Really helpful in starting to journey through how to support my elderly parents
Really helpful and kind
Spoke with Eva who was really pleasant and helpful at a tough time.
Resposta da Lottie
Lottie made the process easier…
Lottie made the process of looking for a care home much easier and clearer
We had some great options to consider and found the perfect place for our Mum
Resposta da Lottie
Good selection of Care Homes in my area…
Good selection of Care Homes in my area as a member of the family needed to go into permanent care.
Plenty of help arranging viewings.
Resposta da Lottie
Klara was very helpful and informative
Klara was proactive, informative and provided all the information I requested. Advice was very clear and helpful.
Resposta da Lottie
Appreciated information about what was…
Appreciated information about what was available, funding options etc.
Resposta da Lottie
I didn’t know where to start but Lottie…
I didn’t know where to start but Lottie came up with Homes in the area I wanted with all their details and within half an hour of receiving that information I received a call from one of the homes which I booked a visit to. Made everything so easy in terms of the amount of information I got through Lottie,
Resposta da Lottie
Good helpful service
I’ve always had a good quick response from Eva who has helped with phone calls and providing lots of information or pointed me in the right direction. Really helpful service especially when you have no idea where to start! Thank you
Resposta da Lottie
Helpful and clear information
Was a helpful conversation with a lady called Klara. She was clear in the information she talked about on the phone and followed up on email with details as she said she would, which is much appreciated. Because she asked about and listened to what we already knew about, it was helpful that she focused on what we were not aware of and actually answered the specific questions we had for our situation. It’s good to know we can reach back out to them if needed.
Resposta da Lottie
We had a very good visit to the…Barchester Healthcare Lotus Manor
We had a very good visit to the Barchester Healthcare Lotus Manor. The staff were excellent, the home was well laid out and in a pristine condition. The service offered and the location were ideal for what may become our needs. Our relative would be well cared for if becomes necessary to go down the care home route.
Resposta da Lottie
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