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Lottie Opiniões 

1393
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This company are an absolute godsend. All the people on the phone (especially Bridie) and the providers themselves have been so caring and helpful, even with our ever changing needs and requirements.... Ver mais

Classificada 5 em 5 estrelas

I was very anxious before making the call to Meloosha, but Lyn was so down to earth it helped relax me. We had a great conversation and she understood the issues with my Mum. I’m more confident now a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Had a very helpful and productive conversation with Bridie, she was really clear, very informed and responded when she said she would. Which is exactly what we needed to help with something as complex... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I didn’t know where to start but Lottie came up with Homes in the area I wanted with all their details and within half an hour of receiving that information I received a call from one of the homes whi... Ver mais

A empresa respondeu

Informações sobre a empresa

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Sobre Lottie

Escrito pela empresa

Meet Lottie - a family's trusted (and free) guide to understanding, finding, and funding later life care 💓

Proudly rated the UK’s most loved eldercare finding service, Lottie’s marketplace allows families to easily compare local care services and to find their perfect solution at an affordable price.

Whether you’re looking for a nursing care home or a home care provider offering dementia care services, would like your parent to have access to a landscaped garden or you're looking to personally move into a retirement home with your beloved pet cat, Lottie is on hand to empower you to make a quick and an informed decision.

With a big focus on quality and transparency, Lottie puts retirees and their loved ones at the heart of everything we do and want to ensure all families feel supported and well equipped throughout their care and retirement search process.

Lottie.org visitors gain access to 1000's of detailed listings of care and retirement provider services, including photography, videos, and virtual tours, as well as extensive vetted information about the care services offered, fees & availability, facilities and much more.

Need a little extra help? You’re not alone! You can visit Lottie’s advice hub to get access to 100's of free care guides or get in touch with one of Lottie’s trusted and knowledgeable Care Experts, who offer a free care helpline and have supported thousands of families find their next chapter of later life. Your dedicated Care Expert is on hand every step of the way and to help you through a jargon-free step-by-price process to finding your perfect outcome.

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Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1393)

505 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

First Impressions

I have been working with Bridie and have found her to be understanding, professional and very helpful so far.
Although I have not yet found a suitable home for my family member yet, she has given some very useful information and a good description of the homes on offer. I found Bridie listened to my situation and needs.

2 de setembro de 2026
Classificada 4 em 5 estrelas

Answers provided

Staff were helpful on email and on the phone - patient in answering multiple questions, and thorough in explaining detail and procedures.

2 de setembro de 2026
Classificada 5 em 5 estrelas

This company are an absolute godsend

This company are an absolute godsend. All the people on the phone (especially Bridie) and the providers themselves have been so caring and helpful, even with our ever changing needs and requirements. They have sent excellent information and recommendations and I cannot rate them highly enough. 5 stars really isn’t enough!

1 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service!

I was very anxious before making the call to Meloosha, but Lyn was so down to earth it helped relax me. We had a great conversation and she understood the issues with my Mum. I’m more confident now about moving forward with care at home. I’m very greatly for that.
Meloosha’s price point is also far more affordable than others on the market.

1 de setembro de 2026
Opinião espontânea
logótipo da Lottie

Resposta da Lottie

Thank you so much for sharing this, Laura. It means a lot to hear that one of our partner providers helped you feel calm during what is such a hard process to navigate.

Finding the right care for a loved one can feel overwhelming, so knowing you came away feeling equipped and confident is exactly what we hope for.

Please do reach out anytime if you need a hand with anything else in your search.

Best wishes,
Bridie
Care Expert | Lottie

Classificada 5 em 5 estrelas

Having help with navigating a very difficult domain is invaluable

Having someone with great subject matter knowledge to help navigate what is a very complicated and nuanced domain has been invaluable. Thank you all.

3 de setembro de 2026
Opinião espontânea
logótipo da Lottie

Resposta da Lottie

Thank you for leaving such a lovely review on my service so far, Andrew!
I am always happy to support and your family.
Best wishes
Eva
(Care Expert)

Classificada 5 em 5 estrelas

Klara was very professional in the way…

Klara was very professional in the way she took time to listen to what i might need after my knee replacement operation and the respite i may need..

3 de setembro de 2026
Opinião espontânea
logótipo da Lottie

Resposta da Lottie

Thank you for your review, Michael. It's my pleasure to support with your care search and please reach out if there is anything further I can help with.

Best wishes,
Klara (Care Expert)

Classificada 5 em 5 estrelas

Had a very helpful and productive…

Had a very helpful and productive conversation with Bridie, she was really clear, very informed and responded when she said she would. Which is exactly what we needed to help with something as complex as care needs and the moving goalposts.

3 de setembro de 2026
Opinião espontânea
logótipo da Lottie

Resposta da Lottie

Thank you for your review Joseph, I am really glad that I was able to support you in a clear and informative way. Please feel free to reach out if you need any further support along the way.
Best wishes,
Bridie
Care Expert | Lottie

Classificada 5 em 5 estrelas

Very knowledgeable and compassionate.

Very knowledgeable and compassionate.

6 de agosto de 2026
Opinião espontânea
logótipo da Lottie

Resposta da Lottie

Thank you for your review, Ben. I'm glad to hear my support has been helpful.

Please know I'm here if you have any other care or funding-related questions.

Best wishes,
Klara (Care Expert)

Classificada 5 em 5 estrelas

Really helpful and kind

Spoke with Eva who was really pleasant and helpful at a tough time.

2 de setembro de 2026
Opinião espontânea
logótipo da Lottie

Resposta da Lottie

Thank you for leaving a review on my service so far, Ian!
I am always happy to support you and your family.
Best wishes
Eva
(Care Expert)

Classificada 5 em 5 estrelas

Lottie made the process easier…

Lottie made the process of looking for a care home much easier and clearer
We had some great options to consider and found the perfect place for our Mum

1 de agosto de 2026
Opinião espontânea
logótipo da Lottie

Resposta da Lottie

Thank you for leaving a review on our service, Paul!
Please reach out if you ever need more care support and guidance
Best wishes
Eva
(Care Expert)

Classificada 5 em 5 estrelas

Good selection of Care Homes in my area…

Good selection of Care Homes in my area as a member of the family needed to go into permanent care.
Plenty of help arranging viewings.

2 de setembro de 2026
Opinião espontânea
logótipo da Lottie

Resposta da Lottie

Thank you for leaving a review on our service!
Please reach out if you ever need more care support and guidance
Best wishes
Eva
(Care Expert)

Classificada 5 em 5 estrelas

Klara was very helpful and informative

Klara was proactive, informative and provided all the information I requested. Advice was very clear and helpful.

1 de setembro de 2026
Opinião espontânea
logótipo da Lottie

Resposta da Lottie

Thank you for taking the time to leave a review, Colin. I'm glad the information I sent has been helpful and please reach out if you have any further questions.

Best wishes,
Klara (Care Expert)

Classificada 4 em 5 estrelas

Appreciated information about what was…

Appreciated information about what was available, funding options etc.

1 de julho de 2026
Opinião espontânea
logótipo da Lottie

Resposta da Lottie

Thank you very much for your review Chris, I am glad you found the information available to you helpful. If you have any further questions, please feel free to reach out.
Best wishes,
Bridie
Care Expert | Lottie

Classificada 5 em 5 estrelas

I didn’t know where to start but Lottie…

I didn’t know where to start but Lottie came up with Homes in the area I wanted with all their details and within half an hour of receiving that information I received a call from one of the homes which I booked a visit to. Made everything so easy in terms of the amount of information I got through Lottie,

1 de setembro de 2026
Opinião espontânea
logótipo da Lottie

Resposta da Lottie

Thank you for your review, Karen. It's great to hear how quickly things moved, from not knowing where to start to booking a visit within half an hour of getting those home details, that is great to hear! I hope the visit goes well, and we're always here if you need anything else down the line.
Best wishes,
Bridie
Care Expert | Lottie

Classificada 5 em 5 estrelas

Good helpful service

I’ve always had a good quick response from Eva who has helped with phone calls and providing lots of information or pointed me in the right direction. Really helpful service especially when you have no idea where to start! Thank you

28 de agosto de 2026
Opinião espontânea
logótipo da Lottie

Resposta da Lottie

Thank you for your lovely review. I'm glad our conversation and the information I sent has been helpful.

Please reach out if you need any further support!

Best wishes,
Eva
(Care Expert)

Classificada 5 em 5 estrelas

Helpful and clear information

Was a helpful conversation with a lady called Klara. She was clear in the information she talked about on the phone and followed up on email with details as she said she would, which is much appreciated. Because she asked about and listened to what we already knew about, it was helpful that she focused on what we were not aware of and actually answered the specific questions we had for our situation. It’s good to know we can reach back out to them if needed.

20 de agosto de 2026
Opinião espontânea
logótipo da Lottie

Resposta da Lottie

Thank you for your lovely review. I'm glad our conversation and the information I sent has been helpful.

Please do reach out if you have any care or funding-related questions. I'm always happy to help.

Best wishes,
Klara (Care Expert)

Classificada 5 em 5 estrelas

We had a very good visit to the…Barchester Healthcare Lotus Manor

We had a very good visit to the Barchester Healthcare Lotus Manor. The staff were excellent, the home was well laid out and in a pristine condition. The service offered and the location were ideal for what may become our needs. Our relative would be well cared for if becomes necessary to go down the care home route.

22 de agosto de 2026
Opinião espontânea
logótipo da Lottie

Resposta da Lottie

Thank you for sharing your feedback, Michael. I'm pleased to hear that you had a positive experiencing visiting one of our partner homes, and that it seems like a good option for your relative.

If you would like any support arranging care now or in the future, please don't hesitate to contact us.

Best wishes,
Klara (Care Expert)

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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