I ordered a Pinarelo road bike at a very competitive price. Very good customer service, they answered my questions quickly. The bike arrived within 2 weeks by FedEx courier without damage. I am satisf... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Kupiłem rower Cannondale w świetnej cenie, który dotarł w idealnym stanie przed terminem. Bardzo dobry kontakt ze sprzedawcą. Jedyne co mnie martwi, to realizacja gwarancji na terytorium Polski, a w z... Ver mais
My experience was great. It was very easy to find the products, information on the productpage was good as the payment options. Communication by e-mail was fast but the reaction poor/ very very short.... Ver mais
Seen a lot of people complain about long delivery time and poor customer service. But honestly, it couldn't be further from the truth. I recently bought a Specialized MTB. I contacted their cus... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de bicicletas
- Aluguer de bicicletas
- Loja de reparação de bicicletas
- Loja de acessórios para bicicletas
- Ciclismo de estrada
Escrito pela empresa
Cycling and outdoor sports shop. We work with the world's leading brands and ship express worldwide directly with DHL, FedEx and UPS. We offer a top quality service aligned with customer needs. We are a European company located in Spain.
Turboebike. - Inspiration comes with sport
Escrito pela empresa
- Professional mechanics certified by Orbea and Specialized.
- We treat our clients with kindness, respect and offer advice tailored to the needs of each client.
Fast shipping all over Europe. Payment with 3D Secure System.
Fast and insured shipping with DHL, FedEx, UPS
2-year warranty on all products.
Informações de contacto
Polígono Benta-aldea 26, 20270, Anoeta, Espanha
- +34 843 99 99 53
- info@ibksport.es
- ibksport.eu
4,7
Excelente
286 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Todos os idiomas
Excellent service and very fast…
Excellent service and very fast delivery! I’m very happy with my experience.
31 de agosto de 2026
Took way longer that estimated to ship…
Took way longer that estimated to ship the bike, but otherwise everything was super great!
15 de agosto de 2026
Resposta da IBKSPORT.EU
Hello William,
Thank you for your kind words and for taking the time to give us your feedback.
We’re delighted to hear that you were pleased with our service and customer care.
Best regards from the whole IBK team.
Absolutely flawless experience from start to finish!
I recently purchased a high-end Specialized e-MTB from IBKsport and shipped it to Hungary, and I couldn't be happier with their service.First of all, they offered an unbeatable, fantastic price on the bike. But what truly stands out is their customer service. I had several technical and specific requests before the shipment, and the support team responded instantly with high professional knowledge and great care. Communication was incredibly smooth and helpful throughout the whole process.To top it off, the international delivery via FedEx was shockingly fast. The bike arrived perfectly packaged, pre-adjusted by their mechanics, and completely undamaged.I highly recommend IBKsport to any cyclist looking for great prices, top-tier professional support, and lightning-fast shipping. A solid 5-star bike shop!
31 de agosto de 2026
Resposta da IBKSPORT.EU
Hello László,
Thank you for your kind words and for taking the time to give us your feedback.
We’re delighted to hear that you were pleased with our service and customer care.
Best regards from the whole IBK team.
Resposta da IBKSPORT.EU
Hello Janno,
Thank you for your kind words and for taking the time to give us your feedback.
We’re delighted to hear that you were pleased with our service and customer care.
Best regards from the whole IBK team.
Resposta da IBKSPORT.EU
Hello Stefan,
Thank you for your kind words and for taking the time to give us your feedback.
We’re delighted to hear that you were pleased with our service and customer care.
Best regards from the whole IBK team.
fast delivery
30 de agosto de 2026
Resposta da IBKSPORT.EU
Hello Gasper,
Thank you for your kind words and for taking the time to give us your feedback.
We’re delighted to hear that you were pleased with our service and customer care.
Best regards from the whole IBK team.
Headset bearings
Delivery time & cost was not good. It took a week before the package even left. But i got the bearings and that is what matters the most.
30 de agosto de 2026
Resposta da IBKSPORT.EU
Dear Jere,
We are sorry for the delay with your order. We experienced a delay in receiving the material from our supplier, which unfortunately resulted in the shipment taking longer than initially expected.
We are pleased to know that you have received the bearings correctly, and we hope they meet your expectations.
We would be delighted to assist you again in the future and will do our best to provide you with the best possible service.
Best regards from the whole IBK team.
Resposta da IBKSPORT.EU
Hello Laurens,
Thank you for your kind words and for taking the time to give us your feedback.
We’re delighted to hear that you were pleased with our service and customer care.
Best regards from the whole IBK team.
Great product who was as discribet and…
Great product who was as discribet and fast delevery.
29 de agosto de 2026
Resposta da IBKSPORT.EU
Hello Kim,
Thank you for your kind words and for taking the time to give us your feedback.
We’re delighted to hear that you were pleased with our service and customer care.
Best regards from the whole IBK team.
I ordered a Pinarelo road bike at a…
I ordered a Pinarelo road bike at a very competitive price. Very good customer service, they answered my questions quickly. The bike arrived within 2 weeks by FedEx courier without damage. I am satisfied with the deal, I can only recommend it.
14 de agosto de 2026
Resposta da IBKSPORT.EU
Hello Csaba,
Thank you for your kind words and for taking the time to give us your feedback.
We’re delighted to hear that you were pleased with our service and customer care.
Best regards from the whole IBK team.
Everything was great!
28 de agosto de 2026
Resposta da IBKSPORT.EU
Hello Tadas,
Thank you for your kind words and for taking the time to give us your feedback.
We’re delighted to hear that you were pleased with our service and customer care.
Best regards from the whole IBK team.
Worked as expected
Worked as expected. Great service, fast delivery and no issue.
22 de agosto de 2026
Resposta da IBKSPORT.EU
Hello Kristofer,
Thank you for your kind words and for taking the time to give us your feedback.
We’re delighted to hear that you were pleased with our service and customer care.
Best regards from the whole IBK team.
Everything went smoothly
Everything went smoothly. The bike arrived in Poland on time, well packed and exactly as ordered. I’m very happy with my purchase from IBK Sport and would recommend the store.
21 de agosto de 2026
Resposta da IBKSPORT.EU
Hello Robert,
Thank you for your kind words and for taking the time to give us your feedback.
We’re delighted to hear that you were pleased with our service and customer care.
Best regards from the whole IBK team.
Resposta da IBKSPORT.EU
Hello Antti,
Thank you for your kind words and for taking the time to give us your feedback.
We’re delighted to hear that you were pleased with our service and customer care.
Best regards from the whole IBK team.
Resposta da IBKSPORT.EU
Hello Thomas,
Thank you for your kind words and for taking the time to give us your feedback.
We’re delighted to hear that you were pleased with our service and customer care.
Best regards from the whole IBK team.
Excellent seller
Excellent seller. I bought a bike and it came with a frame dent from shipping. After communicating with them, they arranged the return and sent me a new bike. They didn't make me worry for a moment. i would definitely buy from this store again.
23 de julho de 2026
Opinião espontânea
Resposta da IBKSPORT.EU
Hello Makis,
Thank you for your kind words and for taking the time to give us your feedback.
We’re delighted to hear that you were pleased with our service and customer care.
Best regards from the whole IBK team.
Resposta da IBKSPORT.EU
Hello Pawel,
Thank you for your kind words and for taking the time to give us your feedback.
We’re delighted to hear that you were pleased with our service and customer care.
Best regards from the whole IBK team.
Everything went well and shipping was…
Everything went well and shipping was fast (for a bike)! It was packaged well and I have absolutely no complaints!
Would recommend them!
23 de julho de 2026
Resposta da IBKSPORT.EU
Hello Mia,
Thank you for your kind words and for taking the time to give us your feedback.
We’re delighted to hear that you were pleased with our service and customer care.
Best regards from the whole IBK team.
Customer service answers amazingly…
Customer service answers amazingly fast. Big recommendation!
14 de julho de 2026
Resposta da IBKSPORT.EU
Hello Jari-Matti,
Thank you for your kind words and for taking the time to give us your feedback.
We’re delighted to hear that you were pleased with our service and customer care.
Best regards from the whole IBK team.
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