Eu gostei da empresa , porém eles deixaram com um vizinho embaixo e eu fiquei preocupada pensando que não tinha sido entregue . Quando entregar a correspondência , alguém tem que assinar que recebeu .... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Do começo ao fim tudo maravilhoso. Dos e-mails a entrega perfeito! Principalmente na entrega com um baita sorriso pela Isabella.
A empresa respondeu
Não recebi meu pacote e ainda consta que foi entregue e assinado quero meu dinheiro de volta , vou corre atrás dos meu direitos
A empresa respondeu
Muito rápido, chego mais cedo do que o previsto. Optimo!! Muito profissionais e rápidos mas entregas. Chego tudo certo.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Founded in Ireland in 2002, Fastway is one of the largest courier businesses in Ireland. Our logistic network consists of 24 locations, including 20 depots nationwide, 2 sortation hubs, a customer care centre in Portarlington, and a head office based in Dublin. Engage with our Customer Care Team, who is on hand to help you, Monday - Friday, 8:00 am - 18:00 pm via the many alternative online support options on www.fastway.ie. If you're a parcel sender, our customer care team is available to support you with any query you may have, using the dedicated number provided in your 'Welcome' email. You can also reach out to your courier franchisee, use the support widget on Fastway.ie, or alternatively, find answers to the most commonly asked questions in our FAQ knowledge base. If you're a parcel receiver, The quickest way to track your parcel is through our online tracking system. Alternatively, use the 'Support' widget (bottom right of screen), or find answers to the most frequently asked questions via our knowledge base. Similarly, you can contact your retailer for more information on your delivery.
Informações de contacto
1B, Greenogue Logistics Park, Rathcoole, Co Dublin, , D24 DH9Y,, Dublin, Irlanda
- https://fastway.ie/customer-care/
- fastway.ie
3,9
Bom
128 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 71% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Encomenda Nunca Chegou
estou até hoje esperando a minha encomenda (6F4000484632), falam que foi entregue mas nunca entregou nada, estou indo direto no escritório deles com meu advogado para resolver meu problema
7 de outubro de 2025
Opinião espontânea
Resposta da Fastway Ireland
Hey there,
Thank you for your positive feedback. We're thrilled to hear that our delivery service was efficient and met your expectations. At Fastway, we strive to provide swift and reliable deliveries to ensure customer satisfaction. We hope to deliver more of your parcels very soon.
Best Wishes,
Your Fastway Customer Care Team
Resposta da Fastway Ireland
Hey there,
Thank you for your positive feedback. We're thrilled to hear that our delivery service was efficient and met your expectations. At Fastway, we strive to provide swift and reliable deliveries to ensure customer satisfaction. We hope to deliver more of your parcels very soon.
Best Wishes,
Your Fastway Customer Care Team
Resposta da Fastway Ireland
Hey there,
Thank you for your positive feedback. We're thrilled to hear that our delivery service was efficient and met your expectations. At Fastway, we strive to provide swift and reliable deliveries to ensure customer satisfaction. We hope to deliver more of your parcels very soon.
Best Wishes,
Your Fastway Customer Care Team
Resposta da Fastway Ireland
Hey there,
Thank you for your positive feedback. We're thrilled to hear that our delivery service was efficient and met your expectations. At Fastway, we strive to provide swift and reliable deliveries to ensure customer satisfaction. We hope to deliver more of your parcels very soon.
Best Wishes,
Your Fastway Customer Care Team
Resposta da Fastway Ireland
Hey there,
We're thrilled to hear that our delivery service was efficient and met your expectations. At Fastway, we strive to provide swift and reliable deliveries to ensure customer satisfaction. We hope to deliver more of your parcels soon, in the near future.
Best Wishes,
Your Fastway Customer Care Team
Resposta da Fastway Ireland
Hey there,
We're thrilled to hear that our delivery service was efficient and met your expectations. At Fastway, we strive to provide swift and reliable deliveries to ensure customer satisfaction. We hope to deliver more of your parcels soon, in the near future.
Best Wishes,
Your Fastway Customer Care Team
Chegou na data prometida e tudo em…
Chegou na data prometida e tudo em perfeitas condições,valeu! Obrigado!
28 de fevereiro de 2024
Resposta da Fastway Ireland
Hey there,
We're thrilled to hear that our delivery service was efficient and met your expectations. At Fastway, we strive to provide swift and reliable deliveries to ensure customer satisfaction. We hope to deliver more of your parcels soon, in the near future.
Best Wishes,
Your Fastway Customer Care Team
Resposta da Fastway Ireland
Hey there,
We're thrilled to hear that our delivery service was efficient and met your expectations. At Fastway, we strive to provide swift and reliable deliveries to ensure customer satisfaction. We hope to deliver more of your parcels soon, in the near future.
Best Wishes,
Your Fastway Customer Care Team
Tudo certo.
21 de fevereiro de 2024
Resposta da Fastway Ireland
Hey there,
We're thrilled to hear that our delivery service was efficient and met your expectations. At Fastway, we strive to provide swift and reliable deliveries to ensure customer satisfaction. We hope to deliver more of your parcels soon, in the near future.
Best Wishes,
Your Fastway Customer Care Team
Resposta da Fastway Ireland
Hey there,
We're thrilled to hear that our delivery service was efficient and met your expectations. At Fastway, we strive to provide swift and reliable deliveries to ensure customer satisfaction. We hope to deliver more of your parcels soon, in the near future.
Best Wishes,
Your Fastway Customer Care Team
Kind deliverer
16 de fevereiro de 2024
Resposta da Fastway Ireland
Hey there,
We're thrilled to hear that our delivery service was efficient and met your expectations. At Fastway, we strive to provide swift and reliable deliveries to ensure customer satisfaction. We hope to deliver more of your parcels soon, in the near future.
Best Wishes,
Your Fastway Customer Care Team
Open package
7 de fevereiro de 2024
Resposta da Fastway Ireland
Hey there,
Thank you for sharing your feedback.
We sincerely apologise for any inconvenience related to your parcel. To assist you promptly, kindly forward this review along with your tracking number to tpsupport@fastway.ie. Rest assured, our dedicated team will thoroughly investigate the matter.
Warm Regards,
Fastway Customer Care Team
O meu produto ainda não chegou quando
O meu produto ainda não chegou quando. vai chegar?
30 de janeiro de 2024
Resposta da Fastway Ireland
Hi there,
We sincerely apologise for the less-than-ideal experience you had with our services, and we appreciate you bringing your concerns to our attention. We understand the importance of a smooth and reliable delivery, and we regret that we fell short of your expectations.
Your insights are incredibly valuable to us, and we hope to learn from your feedback to enhance our services.
We understand that a negative experience can be frustrating, and we would appreciate the chance to turn things around for you, if we ever deliver a parcel of yours again. Our team is dedicated to providing a better experience, and we hope to have the opportunity to deliver your parcels again in the future.
Thank you for your understanding, and we hope to have the chance to restore your faith in our services.
Your Fastway Customer Care Team
Empresa de excelência ótimo trabalho…
Empresa de excelência ótimo trabalho estou muito feliz com ótimo trabalho que vcs prestam obrigado grupo Fastway.
31 de janeiro de 2024
Resposta da Fastway Ireland
Hey there,
We're thrilled to hear that our delivery service was efficient and met your expectations. At Fastway, we strive to provide swift and reliable deliveries to ensure customer satisfaction. We hope to deliver more of your parcels soon, in the near future.
Best Wishes,
Your Fastway Customer Care Team
Resposta da Fastway Ireland
Hey there,
We're thrilled to hear that our delivery service was efficient and met your expectations. At Fastway, we strive to provide swift and reliable deliveries to ensure customer satisfaction. We hope to deliver more of your parcels soon, in the near future.
Best Wishes,
Your Fastway Customer Care Team
Demorou 1 mês a ser entregue, e minha encomenda chegou quebrada
Demorou 1 mês pra entregar ,e não tiveram cuidado .minha encomenda chegou quebrada
29 de janeiro de 2024
Resposta da Fastway Ireland
Hey there,
Thank you for sharing your feedback.
We sincerely apologise for any inconvenience related to your parcel. To assist you promptly, kindly forward this review along with your tracking number to tpsupport@fastway.ie. Rest assured, our dedicated team will thoroughly investigate the matter.
Warm Regards,
Fastway Customer Care Team
Os produtos de boas qualidade e entrega…
Os produtos de boas qualidade e entrega rápida
25 de janeiro de 2024
Resposta da Fastway Ireland
Hey there,
We're thrilled to hear that our delivery service was efficient and met your expectations. At Fastway, we strive to provide swift and reliable deliveries to ensure customer satisfaction. We hope to deliver more of your parcels soon, in the near future.
Best Wishes,
Your Fastway Customer Care Team
Resposta da Fastway Ireland
Hey there,
We're thrilled to hear that our delivery service was efficient and met your expectations. At Fastway, we strive to provide swift and reliable deliveries to ensure customer satisfaction. We hope to deliver more of your parcels soon, in the near future.
Best Wishes,
Your Fastway Customer Care Team
Eu não recebi o produto
Eu não recebi o produto
I did not receive the product, where can I contact you to report it?
15 de janeiro de 2024
Resposta da Fastway Ireland
Hi there,
We sincerely apologise
for the less-than-ideal experience you had with our services, and we appreciate
you bringing your concerns to our attention. We understand the importance of a
smooth and reliable delivery, and we regret that we fell short of your expectations.
Your insights are
incredibly valuable to us, and we hope to learn from your feedback to enhance
our services.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.