There was a lot of unnecessary back and forth and repeating of questions. At one point I assumed it was an AI agent. I appreciated the gesture of a discount for a replacement, though.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
My tag thing stopped working. I tried to factory reset it but failed. If you go to Amazon to try and get a resolution after only a month they direct you to Easytag customer service (great...) What do... Ver mais
A empresa respondeu
Easy tag have been so helpful with prompt help when a problem occurred, not of their making. Royal Mail delivered my parcel to the wrong house and immediately easyTag knew they sent out replacement t... Ver mais
This EASYTAG makes it easy to track your luggage easy to add to my Android phone (I have never had a Apple phone because people who own them will continually remind you that they have one🥱🥱 ) or an... Ver mais
Informações sobre a empresa
Escrito pela empresa
Smart tracking made easy® | Part of the easy® family of brands
Informações de contacto
Waltham Hall Barn, Norwich Road, IP14 5LX, Stowmarket, Reino Unido
- +44 7542608444
- info@easytag.app
- easytag.app
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 80% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
There was a lot of unnecessary back and…
There was a lot of unnecessary back and forth and repeating of questions. At one point I assumed it was an AI agent. I appreciated the gesture of a discount for a replacement, though.
Any questions answered very well got my…
Any questions answered very well got my vehicles set up in no time really good service
Emily was quick to respond and help…
Emily was quick to respond and help resolve the issues… no quibbling a straight replace of product.. great service
Great service via phone call questions…
Great service via phone call questions answered and new part delivered quickly. Fab..
easy to set up works very well
easy to set up works very well
Can track my car, wallet, mobility scooter and golf clubs
Ordered 3 more for suitcases when travelling abroad
Perfect Experience
Perfect! The experience was simply perfect! The tag works flawlessly! The delivery was very fast! Samsung with the notify on forget that was looking for for my wallet!
Sorted my issue out quickly and…
Sorted my issue out quickly and efficently.
This EASYTAG makes it easy to track…
This EASYTAG makes it easy to track your luggage easy to add to my Android phone (I have never had a Apple phone because people who own them will continually remind you that they have one🥱🥱 ) or any stuffed animals you need to fly around the world.
I took my century-old stoat hat to my uncle Barnabus Ahdistelija in Finland; he was very impressed at the Tag and also the Century old stoat hat.
Great value for money and easy to use
Really easy to install and stay charged for a long time.
The easytag for bags is cool if you are an EasyJet member.
The only negative point I could not add more than 3 in my Apple account
Resposta da easyTag
My worst eshop experience- ever (not an exaggeration)
I have ordered the easytag over a month ago. The forst one didn't come-delivery "failed". They sent a second one- same thing again. They chose the same courier again, which historically delivers in Czechia (my country) poorly.
I have asked numerous times for help, they said they are working on it, but ultimatelly- no result.
Now they stopped repliyng altogether.
I am still waiting, easyTagTeam, if I get the product I will add a mention of it into this review.
Logging in was problematic
Logging in was problematic. I think I will delete the app, and just use the EasyTag with apple’s find my app.
Resposta da easyTag
Very efficient service
Fast answer..
Very wonderful helping very fast to risolve the problem
I like the concept
I like the concept, however, it only works randomly if another Samsung connection is available. Kind of defeats the purpose
Resposta da easyTag
My tag has disconnected from my phone…
My tag has disconnected from my phone multiple times. Initially I was able to reconnect the tag but now it will not connect.... .now matter how well I follow the video which was sent. Each time customer support repeats the same narrative... 'your not following the video properly, press the buttons quicker/slower'. Having tried multiple times over 5 months, rather than replace what is clearly a gaulty tag the company has stopped responding to my messages. Clearly, their sole purpose was to waste time, blame the customer and hope that the problem just goes away. I would not buy this tag again!
Resposta da easyTag
Useful WFH item for the garden
Ordered the square laptop sunshade so that I could take advantage of the warm weather when it appeared.
Firstly the item is large when fully open, which I personally think it’s an advantage as it allows the air to circulate. However if you’re planning to use this in small spaces, you’d be better off with the triangle shape.
Secondly it’s a bit fiddly to fold back up to place it on the bag. However, I managed it twice and I think with a few more goes, this will become easier, although truth be told, I would be happy to keep it flat and tucked away for the next use.
Finally, the silver outer backing means it will reflect the sunlight better, bear this in mind when comparing to others.
I did have issue with the first delivery as there were holes within the canopy when opened up. However a quick chat by watsapp plus shared photos by email, they replaced my order within days. Excellent customer service.
Overall happy with the product, just need the sunny weather to appear again!
The card is so quiet you would never…
The card is so quiet you would never hear it to find your wallet.
I have done everything they suggested in response to my review above, no improvement
Resposta da easyTag
Very good service.
Ordered the tracker on line. Used my SIM card in it. Experienced a problem so contacted them and they were first class in resolving my problem. The tracker is now working as it should. Thank you Emily and the team.
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