I always get a variety of treats and toys that both of my dogs love! They know immediately what I’m talking about when I mention Bark Box and get super excited to see what’s inside the box. Definite... Ver mais
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Leia as opiniões dos outros
Always addressing issues that happen from some toys that don't pass her chewing tests immediate replacement with no hassle. Helping us get the right toys for her she can't destroy and enjo... Ver mais
Our BarkBox experience has been going for 8 months and we have been so impressed with the treats and toys each month. Everything is so cute and well-made, and while we can't vouch for how the treats t... Ver mais
We were so excited to get our new rescue bulldog boxes every month! Sadly, we unexpectedly lost him after only 2 months to leukemia. Barkbox was so kind and refunded my yearlong subscription. Becau... Ver mais
Informações sobre a empresa
Escrito pela empresa
At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.
Scout's Honor Guarantee
We guarantee 100% Happiness
Informações de contacto
Estados Unidos da América
- happyteam@bark.co
- barkbox.com
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I’ve been ordering monthly subscription…
I’ve been ordering monthly subscription from Bark Box for several years.
The toys are very tough and will stand up to Eng. Mastiffs and Great Dane’s chewing on them daily. My dogs still have the original toys that came with our first Bark Box and it’s been well over six years since my dogs receive the toy..
Bark Box cares about their product and about customer satisfaction, and overall Customer Service.
Teddy is a super chewer and love it…
Teddy is a super chewer and love it when the box comes. He can not wait for me to open the box and get into what ever surprise is in it. LOL
My dog has liked every toy n treat you…
My dog has liked every toy n treat you have sent. He's like a little kid in a toy store. The people are nice and they make sure my dog is satisfied with his packages every month. I can't remember when are year is up. When he sees that package he knows it for him!!!
Shipping is a disaster
Customer service is great, if that was the only thing I was rating I would give 5 stars! However shipping is a disaster, my box was always late or simply didn’t come I know this isn’t all there fault but I’m still paying them for the toys! My dog liked the toys however I didn’t like how the box images were NEVER what I was receiving! I would be so excited cause the box was cute only to receive something completely different. I ended up canceling it was more stress to track it than it is to just buy my dog toys while I’m shopping.
Resposta da BARK
My dog loves your toys and your…
My dog loves your toys and your customer service is impeccable.
Above average customer service
Above average customer service. Quick to contact you if you did not have a positive experience and offer replacement options. Super fast turnaround.
No complaints at all
Bark does a great job at accommodating…
Bark does a great job at accommodating my two pups in one box. They know when it arrives and as a dog parent, it brings me joy to see how excited they are when they smell the treats from a mile away. The toys serve them well. We've been a loyal customer of Bark Box for many years and will continue.
Quick & easy to fix
It's always fun to get our Bark Box in…
It's always fun to get our Bark Box in the mail. All of the dogs get excited for the toys and treats. Love that it is customizable so we can get bigger toys now that the puppy is not so little.
Excellent Customer Service
We have always had excellent customer service with our BarkBox. They have always made things right, even when they didn't do anything wrong. The quality of the toys has always been great and the option for Add-Ons is also nice!
There is a nice variety of items that…
There is a nice variety of items that are picked to go in the box. My dogs love the treats and the toys.
Well made products.
Staffy Approved
My Staffy loved her bags. She knew when she saw the blue and yellow bag that she was getting toys and treats. Most of the toys were fantastic for her since she loves to chew things up. Their customer service is amazing! She wasn't very happy with the treat dispensers, so Barkbox switched out those with something different.
Going Strong for Eight Months, Will Probably Renew
Our BarkBox experience has been going for 8 months and we have been so impressed with the treats and toys each month. Everything is so cute and well-made, and while we can't vouch for how the treats taste, our dog seems to REALLY dig them so there's that. They have yet to duplicate toys for us, the themes are adorable and well-thought out. The treats themselves come in chew-proof bags, which is great for our peace of mind when we leave the home since our dog is part raptor and knows how to open doors to her food cupboard. The customer service is incredible, so kind and accommodating. We will probably renew at the 1-year mark.
My dogs absolutely love Bark Box
My dogs absolutely love Bark Box! I do wish there was a way to pick the types of treats you get. My Honey has problems eating the hard treats.
Resposta da BARK
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