Crestwhite.com Opiniões 

120
TrustScore: 2.5 em 5

2,5

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Classificada 1 em 5 estrelas

Commande toujours pas expédiée après plus de 3 semaines Commande passée le 27 juillet 2026 et, au 19 août, celle-ci n’a toujours pas été expédiée. J’ai envoyé plusieurs e-mails afin d’obteni... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Site frauduleux, je me suis fait avoir aussi. J’ai commandé l’article de bande blanchissante et je n’ai jamais reçu ma commande à fuir absolument. Il n’y a même pas de service client et il n’y a pas d... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

The whitening strips sold on this website are not the real strips you are searching for! The website is designed with the purpose to look like the official retailer’s website, Crest.com. But it’... Ver mais

Classificada 5 em 5 estrelas

j'ai eu peur en lisant les avis, heureusement que j'ai commandé avant ^^ rien a redire, envoie rapide dans un petit paquet. ça fait peur au début car on voit 2 livreurs mais c'est normal, c'est la so... Ver mais

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2,5

Mau

TrustScore: 2.5 em 5

120 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 52% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,5

Todas as opiniões

(120)

33 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Site frauduleux

Site frauduleux, je me suis fait avoir aussi. J’ai commandé l’article de bande blanchissante et je n’ai jamais reçu ma commande à fuir absolument. Il n’y a même pas de service client et il n’y a pas de vrais mail pour faire une quelconque reclamation

22 de agosto de 2026
Opinião espontânea
logótipo da Crestwhite.com

Resposta da Crestwhite.com

Dear Sarah,

Please, be informed that we have explained to you in your e-mail request that your order was not made on our website. Our website is crestwhite.com, not crestwhite.fr and we are not related in any way with the website your order was made on.

We kindly ask you to contact the customer support of the website you have registered your order on and ask them for assistance.

Best regards,
Crestwhite team

Classificada 1 em 5 estrelas

Extremely disappointed with my experience

Extremely disappointed with my experience with crestwhite.com. I placed my order over 2 weeks ago and still haven’t received the product. It stated delivery to Ireland was 3-4 working days and a week later when I still hadn’t received the product I emailed.They asked me to wait 2-3 days before emailing again to let them know if I still hadn’t received the product( even though it was beyond the delivery time frame promised)I emailed again 3 days later and got no response. I emailed again another 3 days later and got a response that the package went to the wrong country and had to be returned to them before re dispatching to me. When I responded, I received a very passive and unhelpful response stating that the time the courier takes to deliver has nothing to do with their company and they can’t speed up the process or control it, despite charging a very steep delivery fee of over €8. They shouldn’t be stating on their website a delivery time frame and charging a very high delivery charge when they are claiming to have no control nor association with the product being received by the consumer.I still haven’t received the product and will not be using this company again.

17 de agosto de 2026
Opinião espontânea
logótipo da Crestwhite.com

Resposta da Crestwhite.com

Dear customer,

We are very sorry for the delay of your order and the inconvenience caused!

As we have explained in our e-mails, the standard delivery time for your destination is 2-4 business days and this delay was caused by force majeure circumstances, which were entirely out of our control.

We have worked along with the couriers all the time to redirect the parcels back to the correct destination and all of them were delivered at the beginning of this week.

Please, contact us at hello@crestwhite.com if any further assistance is needed.

Best regards,
Crestwhite team

Classificada 1 em 5 estrelas

Commande toujours pas expédiée après…

Commande toujours pas expédiée après plus de 3 semaines

Commande passée le 27 juillet 2026 et, au 19 août, celle-ci n’a toujours pas été expédiée.

J’ai envoyé plusieurs e-mails afin d’obtenir des informations sur ma commande, sans réponse. J’ai également essayé de joindre le service client à plusieurs reprises par téléphone, mais le numéro indiqué sur le site tombe directement sur la messagerie.

Je trouve cette situation particulièrement décevante. Un délai de plus de 3 semaines sans expédition, sans information et sans réponse du service client n’est pas acceptable.

Je ne peux absolument pas recommander ce site au vu de mon expérience.

19 de agosto de 2026
Opinião espontânea
logótipo da Crestwhite.com

Resposta da Crestwhite.com

Dear Carla,

Please, be informed that we can not identify an order with your names on our website crestwhite.com, are you sure that your order was made with us?

Please, contact us at hello@crestwhite.com with more information, so we can recognize your order and assist you further.

Best regards,
Crestwhite team

Classificada 1 em 5 estrelas

Just a lookalike website - keep away

The whitening strips sold on this website are not the real strips you are searching for!

The website is designed with the purpose to look like the official retailer’s website, Crest.com. But it’s not!

The real Crest whitening strips can only be purchased in the United States and are not authorized for sale within the EU. This is due to the fact, that a company here is only allowed to sell strips with no more than 0,1 % hydrogenperoxid (something I only learned afterward).

5 de agosto de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Crest Whitestrips Review

I've been using Crest Whitestrips for a few weeks and have noticed a positive difference. I highly recommend using them for whiter teeth. The only reason I knocked one star is because 1-hour each time does feel a little too long and my teeth occasionally become sensitive right after using.

29 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

The website stated that delivery to…

The website stated that delivery to Poland would take 2 days. It has now been 5 days since I placed my order, and I still haven’t received my package. Very disappointing.

9 de julho de 2026
Opinião espontânea
logótipo da Crestwhite.com

Resposta da Crestwhite.com

Hi Hanna,

We have replied to your e-mail yesterday and wrote you earlier today too, but received no answer.

Your order, which was shipped on 10th of July from us, was marked as delivered this afternoon, which does not exceed the delivery timeframe for your destination posted on our website (2-3 business days after dispatch). We would kindly like to mention that the weekend is not counted as business days, so the delivery was executed on time.

Please, contact us on hello@crestwhite.com if we can assist you further.

Best regards,
Crestwhite team

Classificada 5 em 5 estrelas

Super godt

Super godt. Leveringen var lidt til den langsomme side, men alt i alt helt super købsoplevelse og produkt

10 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Arnaque

Arnaque ! Site frauduleux j’ai acheté pour 54,99, il y a un mois je devais le recevoir le 25 mai et je n’ai toujours rien reçu aucun moyen de remboursement ou de joindre quelqu’un, seul contact un chat IA qui répond à côté ! Grosse arnaque

12 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

5 étoiles pour Crestwhite EU

5 étoiles pour Crestwhite EU, j'ai commandé sur les conseils de mon dentiste, j'ai reçu ma commande très vite, le produit est top et la date de péremption pour fin 2027 me permet de stocker les bandes que je n'utiliserai pas tout de suite.

Je ne comprends pas les avis négatifs, comprenez qu'on est ici dans un marché gris avec des bandes de haut niveau dont le taux de peroxyde n'est pas autorisé en UE, c'est une chance d'avoir accès à un produit aussi exceptionnel grâce à ce fournisseur que je remercie pour son efficacité.

1 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Commande passée le 12/05

Commande passée le 12/05.
Jamais reçue
Pas de suivi de commande
2 mails au service client + sur chatbot 0 réponse
Une commande non honoré et aucun moyen de remboursement
0 sav
Publicité mensongère : SAV 7/7 et 24/24 …
À fuir

12 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Arnaque

Commande passée le 8/05 livraison prévue pour le 19/05
À ce jour je n’ai pas reçu ma commande
Ils ne répondent pas à mes mail et le numéro de téléphone en France est bidon
Surtout ne vous faites pas avoir

8 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I think they are fake

I think they are fake, the strips don’t work… then they are sent from Bulgaria from someone called “Sofia” not from a company….

6 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Colis non reçu

J’ai passé ma commande depuis le 29/4/2026 sur crestwhite.fr
Le suivi ne fonctionne pas; que ce soit sur leur site ou sur Shop; c’était prévu être livré hier, rien.
Je n’ai pas eu de reponse sur le mail de contact sur leur site, et le numero de téléphone est sur boite vocale.
C’est une arnaque. Je vais attendre aujourd’hui sinon je vais opposer le paiement.

29 de abril de 2026
Opinião espontânea
logótipo da Crestwhite.com

Resposta da Crestwhite.com

Hello Meissa,

After reviewing the details, we believe your order has been placed through a different website/company, as we’re unable to locate it in our system and our website is crestwhite.com, not crestwhite.fr.
We are not related in any way with the website you have ordered from.

We’re sorry to hear about your experience and we advise you to contact the website where your order was registered.

Classificada 5 em 5 estrelas

Teuer aber funktioniert

Mhh, also es ist schon echt teuer.

Ist halt auch ein Aufpreis weil es die Produkte in der EU nicht gibt, und sie aus der USA importiert werden.

Dass die Sachen fake sind, konnte ich nicht feststellen. Sie funktionieren, hab noch 9 Stück von 20 und bin mit dem Ergebnis schon mehr oder weniger zufrieden.

Hab auch keine Sensivität an den Zähnen oder irgendwelche Probleme, aber das ist vermutlich individuell.

10 de maio de 2026
Opinião espontânea
logótipo da Crestwhite.com

Resposta da Crestwhite.com

Hello Ilya,

Thank you so much for your kind words and for taking the time to leave us a review! We’re really happy to hear that you had a positive experience with us.

Your support means a lot to our team, and we look forward to serving you again in the future!

Classificada 1 em 5 estrelas

Package came in damaged and pieces…

Package came in damaged and pieces missing. Also It was not looking like the real packing I know… I have written the support and they first offered me a refund when I return the item and new shipping without delivery fee, but then send me a threatening message saying they don’t give me a return label, I have to pay it myself and suspect me. This is not only shoocking as a customer , it’s more suspicious after I have said I don’t believe they are real. Don’t buy here!!

27 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

parfait

j'ai eu peur en lisant les avis, heureusement que j'ai commandé avant ^^
rien a redire, envoie rapide dans un petit paquet. ça fait peur au début car on voit 2 livreurs mais c'est normal, c'est la société a dublin puis chronopost en france. vous pouvez commander :)

16 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

A fuire j’ai commandé les bandes pour…

A fuire j’ai commandé les bandes pour blanchir les dents et je n’ai jamais reçu ma commande 😩 j’aurais dû regarder les autre avis avant de commander. Je reste sans réponse aux mails que j’envoie au service client.

1 de março de 2026
Opinião espontânea
logótipo da Crestwhite.com

Resposta da Crestwhite.com

Hi Rimette,

We were unable to identify your purchase, because of the lack of credentials. We went through our e-mail, but we could not find any mails with the name "Rimette".

Please, contact us at hello@crestwhite.com with more details regarding your order, so we can trace it and resolve the situation.

Best regards,
Crestwhite team

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