Tom Frank

We have used similar companies in the past with varying degrees of success but Business-Class.com really hit this one out of the park. We were referred to Darios by a friend and after working with her I can not imagine planning any future travel without her! We had a complicated multi-city request with a very short timeline to departure and were getting to a point of hopelessness in finding flights. Darios found three seperate options at three separate price points and walked us through every step from flight selection through seat selection. Communication was clear, fast and helpful. 5 Stars Plus.

They continue to steal money from my bank account monthly after assuring me that my subscription has been cancelled and it won’t happen again. Read the “positive” reviews on here carefully because they sound like they were written by AI or bots because no one I know IRL has had a good experience with this company.

Do not use this company. They picked up 3 carpets and returned 2. They lied and said the 3rd carpets needed extra time to dry. Eventually they confessed they had ruined the carpet. They promised they were going to find a way to make things right. That was almost two months ago. They also refused to provide their identifying information for the Book of Complaints which is illegal in Portugal.

I honestly don’t know how this service has so many “high star” ratings as our experience with them as been nothing short of disappointing. The entire premise of this company is to exploit the uncertainty ex-pats may feel moving into a new healthcare system and to provide the appropriate navigational support. What is lacking in the reality of the experience is being pushed towards “targeted” providers, being sent Wikipedia articles by registered nurses rather than provider referrals, and unnecessary delays in communication of all of the above. The straw that broke the “camel’s back” for us was being sent a referral to a hospital kilometers away only to be told no other appointments were available for several months for an oncology dermatologist review. I quickly googled and found a highly trained M.D. who was able to see me and laser my trouble spots within a few days. Serenity is a “start-up” designed to drive scale and margin not a health care provider in any traditional sense of that phrase. #currentcustomer #wasteofmoney REGARDING YOUR REPLY BELOW: I am entitled to share my direct experiences with your company where both my husband and I paid for
your services regardless of how you choose to respond or “spin” my experience to your marketing advantage. I believe that is the entire point of Trust Pilot. As far as being “respectful” goes I could have shared much more about my experience but chose not to do so. Interestingly enough, I made a very simple
request of our case manager yesterday regarding the MyCUF app because technically we are still under a paid service contract with you but we have received no reply. If you are able to provide real value I suspect your company will continue to grow regardless of our experience. I just want readers to be aware we found no value in your services, the healthcare system in Portugal is not
difficult to navigate, and selling “fear” of that circumstance strikes me as disingenuous at the very least. If only
you were as responsive to healthcare questions as you are to criticism perhaps our experience would have been better.

This company is a solid “no stars.” The quality of the three pairs of shorts I recently bought drew unfavorable comparisons to Temu. The box that contained three pairs of shorts was slightly larger than a cigarette box. I thought it was a mistake. But all three pairs, (constructed of a material so thin you could paractically see through it) fit neatly inside. I ordered a size 32 waist because in tailored pants I am a 30-31 waist. But these shorts looked like they were made for a doll or maybe an 8 year old boy. The back of the waistband is elastic…so my educated guess is they do “range sizing” and “32” was an aspirational high end. I could not wear these shorts out of the house and not get arrested. I will say that French Crown has BEAUTIFUL website photography. That is what sold me on their product as opposed to what was delivered. And speaking of delivery, I live in Europe now and I was assured they would ship from Europe. The reason why that matters? Because the shorts shipped from the US and I was charged an additional $50 by UPS to receive my tiny package. That is roughly half again more of what I paid for the entire order. I reached out to customer service and received no reply. I reached out to the CEO via LinkedIn and also received no reply. I guess its a busy week in India? You will regret buying anything from this company.Please note their professional response to my review below. Please note that the CEO of French Crown did reach out to me via Instagram Messenger at 12:15 am and here is his message in its entirety: “Dear sir, F@@k you. Dear tom, F@@k you. Bloody gay sh@thead” So please note all LGBTQAI potential customers for future reference. TWO WEEKS LATER…the company assured my husband they are undertaking “a full internal review” of this situation but instead of doing so they are just busy blocking negative and truthful comments about the company.

Not only have the flowers I ordered for delivery several days ago still not arrived, but no one has responded from customer service from any channel including filling out their online support form, sending multiple emails and leaving voice messages. I finally got someone on Instagram to engage who sort of apologized, blamed their shipping partner and said “maybe i could call a local florist (3000 miles away on a Sunday) to make a replacement arrangement. Then Farmgirl Flowers deleted my comments on Instagram detailing my experience and blocked me. Farmgirl ruined a very important day in our family. I would not recommend using this company if actually receiving your order and/or being able to communicate with an honest customer service department is a priority to you. I have emails and screenshots documenting this entire nightmare.