Alan D

I represent one of the investment partners used by GPI Europe and I have known George and the team for almost a year. During that time, I have found GPI Europe to be very professional and it is clear that they put their clients' interests first.

It was only made clear after they had taken my money from my cc that the face value of my 2 x £200 Bryan Adams ticket was actually 2 x £65. I understand that they should charge fees etc, but why not make it open, honest and transparent before the point of purchase. I then spoke with their agents and got absolutely nowhere as they quote the ‘rules’. Had I known the exact details before clicking the buy ‘button’, I would never have purchased. I will ask Amex to dispute and will call the Trading Standards Office in the morning. Why can’t businesses like this act in a fair, reasonable and customer facing manner.

Punctual, friendly and professional

After having received what was a shocker of a bill from Avro, for what was meant to be my monthly energy usage, Mandy G took hold of the issue and got me an answer within a short time scale. Really good, professional service from Mandy which would have been five stars had Avro billing dept. not messed up in the first place.