Moresoo Hair Recenzje 

87
Wynik TrustScore: 4 na 5

4,1

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Wow! Absolutely amazing quality hair! I've been wearing hair extensions for several years. I'm so happy with the beautiful silky hair I received. I can't wait for my appointment to get it installed. M... Zobacz więcej

Oceniono na 5 z 5

First time customer, after reading 5 stars reviews I’ve decided to give it a try and I’m so glad I did. I bought platinum 24”. Shipping was fast , it came in a beautiful carefully packaged box. After... Zobacz więcej

Oceniono na 5 z 5

I bought 250 grams mix of weft and nanos I’ve had them installed today shade 613/18 hopefully they go a little thicker I’ve had to tone them with purple conditioner maybe that’s y they feel little thi... Zobacz więcej

Oceniono na 1 z 5

My experience is very negative. Paid for items that stated 3-5 business days to ship for purchases over $79. It's been over 3 weeks, no reply to my multiple emails, asking for update on my $500 wo... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca przedłużeń włosów

Napisane przez firmę

Moresoo Hair is a factory of real human hair extensions, producing high quality human hair extension at lower prices. There are clip in hair extensions, tape in hair extensions, hair toppers and hair wefts and more!


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

87 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 60% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(87)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 27

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Oceniono na 5 z 5

Wow, gorgeous, silky, thick hair

Wow! Absolutely amazing quality hair! I've been wearing hair extensions for several years. I'm so happy with the beautiful silky hair I received. I can't wait for my appointment to get it installed. My stylist was impressed with the quality of the hair also.

17 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

This product is completely trash!!

This product is completely trash!!! Do not take the chance of sending out $300+ dollars to this company! I bought hundreds of dollars of hair only to find that the hair this company sold, it was very very thin, fine and the strands were kinked and brittle, to which they told me to just wash the hair with water (which would clearly invalidate any possible return). I reported the damage to Moresoo and they offerred a price reduction, which I declined since I needed to get hair from somewhere else since what they provided was damaged and subpar, I needed this hair ASAP for an event which is why I paid and additional $30 to expedite shipping.

I feel they have a bot that is responding to inquiries and not a real person. They do not care about their customers' experiences. They only care to take your money and if you bring their attention to damage, they will brush it off and tell you that their policy is to enforce a 15% restocking fee on all returns.....clearly even when they sell you their own damaged product. WOW!!!

We are already taking a change at buying these products online site unseen and at the very least expect quality products.

The only thing they care about is taking your money.....Period!!!

So I paid for their product, expedited shipping costs', paid shipping to return and was only partially refunded for the cost of the hair under the guise of their restocking fee

Buyer beware.....highly suggest buying from another seller that has quality products. Dont buy from a company that sells damaged items and forces you to pay for them DAMAGED!!!

According to Moresoo....."Management has confirmed the decision is final and we must stick to our standard policy regarding the restocking fee"........such trash for selling a damaged/subpar product.

22 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Fantastic

I am extremely impressed with this company. I haven’t yet installed my extensions yet but as someone who’s never had extensions the customer service team was fantastic. Zelle matched my hair perfectly with various helpful suggestions and speedy replies. The hair came super quick and is thick root to tip, when I brushed through it no hair fell out. Cant wait to get these installed and see how well they last and look in my hair. Only slight disappointment is that the length I wanted was sold out so I had to go with another colour but the extensions are very popular so it made sense.

13 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

First time customer

First time customer, after reading 5 stars reviews I’ve decided to give it a try and I’m so glad I did. I bought platinum 24”. Shipping was fast , it came in a beautiful carefully packaged box. After I opened it they even more beautiful! Silky , smooth and felt luxurious! No smell , beautiful craftsmanship. Very easy to put in and blends nicely. They feel just like your own hair. Now I can’t wait to get another set of different colors and styles. The selection is incredible and high quality!

23 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

Extensions have shed and thinned out…

Extensions have shed and thinned out drastically. No one wants to take responsibility for the poor quality of hair. I will definitely spread the word regarding this issue to everyone I can. Customer service is very poor and degrading as well.

1 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

Shedding hair extensions

I buy from moresoo all the time but extremely disappointed with my last pair. I have given this company over £1000 for extensions and the pair I recieved was literally shreading from the top. Every time I brush them they shed loads of hair, like handfuls . I’m unable to send as I’ve already used the product but how was I to know this otherwise? I will never buy from this company again

24 kwietnia 2026
Opinia niezależna
Logo Moresoo Hair

Odpowiedź od Moresoo Hair

Hi Lily-Ann
Thank you for your feedback. We take all concerns seriously and are confident in the quality of our products sold directly on our official website, which come with a quality guarantee. Products from other channels or third-party sellers may not reflect the same quality or service.
However, we were unable to locate any order associated with your review in our system, and we have not received any emails from you regarding this issue. If you purchased directly from our website and are experiencing any quality issues, please contact our customer service at service@moresoo.com. We will be happy to assist you and provide a solution.
Thank you for your understanding.

Oceniono na 1 z 5

Not real hair

Not real hair , i purchased a 6x6 fishnet topper 8c/60 which was orange so I put lightner in it and it didnt lift with 40 vol , Im a professional color specialist 25 years this is garbage , its a mixure of synthetic, from china . Dont tewll me your sorry Refund my money , I wanted Human hair not fake shit I spent 420 canadian on !!!

21 kwietnia 2026
Opinia niezależna
Logo Moresoo Hair

Odpowiedź od Moresoo Hair

Hi Crystal,
The 6×6 fishnet topper is made from 100% virgin human hair. It is not blended with synthetic fibers.
The shade #8C/60 is created using a controlled, plant-based coloring process to achieve a light blonde blend while maintaining hair integrity. Hair that has already been lifted to this level does not guarantee further lift, even with 40 vol developer. This is a well-known limitation when working with pre-lightened hair and not an indicator of synthetic content.
We also want to be clear. We do not recommend bleaching extensions under any circumstances. Just like natural hair, aggressive lightening especially with 40 vol can cause severe damage, breakage, and unpredictable color results, while significantly shortening the lifespan of the hair. A strand test and controlled processing are always expected before any chemical service.
We stand behind the quality of our products. At the same time, we have not received any direct contact from you and are currently unable to locate your order based on the information provided.
If you would like this properly reviewed, please contact our support team with your order details. We are open to resolving legitimate concerns, but we can only proceed once the order can be verified.

Oceniono na 5 z 5

Love it!!

Customer service with this company was great! My package was lost by USPS and after fails attempts at locating it Moresoo hair resent my shipment & even upgraded since my original order was not in stock to hour a 1st time customer. I will be ordering more when needed. The hair was installed today & it’s by far my favorite extension yet. This is great hair quality!

19 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Wonderful sensitive service from Moresoo!

Moresoo has been so wonderful to help me in my hair loss journey. My stylist knew exactly the company to go to for help. They are compassionate in their service to help us continue our lives on a daily basis.

17 marca 2026
Opinia niezależna
Logo Moresoo Hair

Odpowiedź od Moresoo Hair

Thank you so much for taking the time to share such a touching review. We are incredibly moved to hear that Moresoo has been able to support you during your hair loss journey.

We understand how personal and emotional this process can be, and it is our primary goal to provide not just high-quality products, but the compassion and sensitive service our customers deserve. We are also thrilled to hear that your stylist recommended us—having the trust of hair professionals means the world to us.

Knowing that we’ve helped you feel more comfortable in your daily life is the greatest reward our team could ask for. Please know that we are always here for you.

Oceniono na 5 z 5

I start my experience with this brand…it’s absolutely phenomenal I love love love love!!

I start my experience with this brand using my first ever tape in extensions and OMG what beautifull quality hair extensions, proper human hair 💯!

I have bought them twice now and had the fitted and I just love them so much, I’ve washed, styled and used products in the hair and I’m telling you my honest opinion they have NOT damaged or ruined the quality of the hair.

I have now purchased my sew in extensions and also waiting for a colour match which the company itself is so helpful and really looks after their customers.

I will 1000% recommend this brand and company i will be repurchasing again and again. So don’t walk run to get these hair extension in different varieties and colours.❤️❤️❤️❤️👌👌💯💯💯

19 września 2025
Opinia niezależna
Logo Moresoo Hair

Odpowiedź od Moresoo Hair

Hearing that you’ve had such a phenomenal experience with our tape-ins and sew-ins truly made our day! We are so happy to hear that the hair quality has stayed beautiful through washing and styling—that is exactly what we strive for.

Thank you for being such a loyal part of our community and for your 1000% recommendation.

Oceniono na 5 z 5

This company is AMAZING and the…

This company is AMAZING and the customer service is first class! I have been an international makeup designer for more than two decades. I also was a hair stylist, and I can say with complete confidence that the quality of Moresoo hair extensions are superior. You will not regret purchasing from this company!

12 marca 2026
Opinia niezależna
Logo Moresoo Hair

Odpowiedź od Moresoo Hair

Thank you so much for taking the time to share your experience! We are absolutely thrilled to receive such high praise, especially coming from someone with your extensive background.

Having a professional makeup designer and hairstylist with over two decades of international experience vouch for the quality of our extensions means the world to us. We strive to provide "superior" quality that meets the standards of industry experts, and knowing we've hit the mark for you is the best compliment we could receive.

We are so glad you enjoyed our customer service as well—we believe first-class hair deserves first-class support!

Thank you for being part of the Moresoo community. We look forward to seeing the stunning looks you create next!

Oceniono na 5 z 5

I have been ordering from moresoo for a…

I have been ordering from moresoo for a few years and love the hair! The quality is amazing!

10 marca 2026
Opinia niezależna
Logo Moresoo Hair

Odpowiedź od Moresoo Hair

Thank you so much for the glowing review! We are absolutely thrilled to hear that you’ve been loving your Moresoo hair for a few years now. Knowing that our quality continues to meet your expectations is exactly why we do what we do. We can’t wait to be part of your hair journey for many more years to come!

Oceniono na 5 z 5

Great extensions and hair quality

User friendly website, great selection and fast receipt of product. Would use again.

2 marca 2026
Opinia niezależna
Logo Moresoo Hair

Odpowiedź od Moresoo Hair

Thank you for the fantastic feedback! We’re so glad to hear that you enjoyed our website and found the selection you were looking for. Providing a smooth shopping experience and fast shipping is always a top priority for us. We look forward to serving you again soon!

Oceniono na 5 z 5

The hair of the topper is very soft and…

The hair of the topper is very soft and beautiful. I also liked the color

29 stycznia 2026
Opinia niezależna
Logo Moresoo Hair

Odpowiedź od Moresoo Hair

Thank you so much for the kind words! We are thrilled to hear that you're loving the soft texture and the color of your new topper. Our goal is always to provide high-quality pieces that look and feel natural, so it’s wonderful to know we hit the mark for you. Enjoy your new look

Oceniono na 5 z 5

The extensions are 10/10

The extensions are 10/10: manageable, strong, absolutely perfect!! They are definitely the best!

26 lutego 2026
Opinia niezależna
Logo Moresoo Hair

Odpowiedź od Moresoo Hair

Wow, a 10/10! Thank you so much for the incredible feedback. We’re thrilled to hear that you’re finding the extensions strong and easy to manage—that’s exactly what we strive for! Knowing they’re the 'best' in your book means the world to us.

Oceniono na 4 z 5

As a Hair Stylist the quality is…

As a Hair Stylist the quality is fanatic! Customer support is top notch. I do wish they had a bigger color palette for the I-tips and Keratin tips but will definitely keep purchasing.

17 lutego 2026
Opinia niezależna
Logo Moresoo Hair

Odpowiedź od Moresoo Hair

Thank you so much for the glowing review! We are thrilled to hear that the quality meets your professional standards and that our support team has been helpful. We truly value feedback from stylists like you, and we hear you on the color palette for our I-tips and Keratin tips. We’re constantly looking to expand our range, and I’ll be sure to pass your request along to our product development team. We look forward to seeing your future installs!"

Oceniono na 5 z 5

I got these on clearance for $20 and…

I got these on clearance for $20 and omg these are 'the ones'.! They are comparable in quality to Aqua Professional Hair Extensions and much better than Babe Extensions. I actually prefer these more than Aqua because the cuticle is smoother. As for both, the cuticles are in tact and going in the same direction too. This makes them very durable, and will last for many months. Thankful I found these..they will be the only ones I order from now on.

6 stycznia 2026
Opinia niezależna
Logo Moresoo Hair

Odpowiedź od Moresoo Hair

Thank you so much for sharing your experience with us! We’re thrilled to hear that you found the quality of our extensions to be “the ones” and that they exceeded your expectations compared to other brands. Knowing that the smooth cuticle and durability stood out for you means a lot, as we take great care to ensure our products are long-lasting and comfortable to wear.

We’re grateful you chose us and even happier to know we’ll be your go-to from now on. Your trust and satisfaction inspire us to keep delivering the very best.

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