smooche Recenzje 

8736
Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

WOW! This foundation exceeded my expectations! I don’t wear makeup every day, but I actually look forward to putting this on. It feels more like moisturizer than foundation ~ lightweight, comfortable,... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Tycker inte om tunga foundations som lägger sig i mina fina linjer och porer vid 45 års ålder och ville prova något mer naturligt alternativ. Koreansk hudvård använder jag sedan länge så därför föll v... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

When does the colour change happen? Used for first time today and in spite of using a generous amount to try and build coverage it has done nothing except make my skin feel slightly greasy. Would h... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Love this foundation! One thing I noticed that maybe will help others is I used my fingers the first time to spread the foundation and loved it the second use I tried using a sponge instead of my fing... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z kosmetykami

Napisane przez firmę

Smooche is a solutions-oriented beauty brand, creating a world where everybody feels confident. For perfect lips, lashes, brows and skin.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

9 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 99% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(8736)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 6222

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

The makeup I ordered is absolutely…

The makeup I ordered is absolutely atrocious it clogs pores sticks in wrinkles it makes you look pasty with a white pallor to your skin.
I have emailed asking for a refund they just ignore me.
One reply said I could have credit on my account still waiting on that.
A week in and numerous emails later I am still waiting.
Please do not buy this rubbish it is an absolute con not just the markup but the money back guarantee as well

1 września 2026
Opinia niezależna
Oceniono na 4 z 5

I had a reaction to the Color changing…

I had a reaction to the Color changing foundation order number 1279547 , Carla offered a credit so I could try something else. Only problem was when I ordered something new, it said free mystery gift, but I had to pay for it.
Excited to try new product

3 września 2026
Opinia niezależna
Oceniono na 5 z 5

While I wasn’t completely satisfied…

While I wasn’t completely satisfied with the color matching foundation, I give Smooche, especially Genrev, 5 stars for their customer service and diligence to make things right. I will try another product in the future due to their satisfaction guarantee.

4 września 2026
Opinia niezależna
Logo smooche

Odpowiedź od smooche

Hi Cathy! 💖

We’re so thrilled to hear that Genrev provided 5-star service and made things right for you! Thank you so much for your sweet review—we'll be sure to pass your kind words along to Genrev, and we can't wait for you to try another product in the future! ✨

Warmly,

The Smooche Team

Oceniono na 4 z 5

Order carefully

I first emailed and asked if it was one time order or subscription. I got a quick response that said one time pruchase but could set up autoship later. The order I placed offered more at a discount to which I declined but apparently it went thru anyway. I emailed immediately but couldn’t stop it. All four tubes arrived in a couple of days. I decided to try it anyway and found the coverage was great, but there was too much perfume in it, which is a problem for me. When I asked about returning for refund per guarantee, Shane in customer service said I could get a store credit but I should reply on the thread I had going with the original representative named Juice and my refund was processed. The product seems good and Juice is definitely a good rep.

5 września 2026
Opinia niezależna
Logo smooche

Odpowiedź od smooche

Hi Judy! 💖

We’re so glad Juice was able to help get your refund processed quickly and smoothly! Thank you so much for your honest feedback and kind words for Juice—we’ll be sure to pass your thanks along to the team! ✨

Warmly,

The Smooche Team

Oceniono na 4 z 5

Carla Ordee# 1318896

Carla Order# 1318896 Carla made it right!

4 września 2026
Opinia niezależna
Logo smooche

Odpowiedź od smooche

Hi Linda! 💖

We’re so thrilled to hear that Carla made things right for you on order #1318896! Thank you so much for your sweet review—we'll be sure to pass your kind words directly along to Carla! ✨

Warmly,

The Smooche Team

Oceniono na 3 z 5

I do not like the up sale

I do not like the up sale. It was misleading and I was unable yo delete it before realizing what was happening. There also is no time to cancel before shipping. Sharon was as helpful as she coukd be with the poer she had for my order 1349001

1 września 2026
Opinia niezależna
Logo smooche

Odpowiedź od smooche

Hi Yvonne,

We’re sorry to hear about your experience and want to make things right. We’ve sent you an email to discuss this further and find the best resolution for you. Please check your inbox, and feel free to reply at your earliest convenience.

Looking forward to assisting you!

Warm regards,
The Smooche Team

Oceniono na 5 z 5

Carla did a great job and solved the…

Carla did a great job and solved the problem excellent service

4 września 2026
Opinia niezależna
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Odpowiedź od smooche

Hi Sonia! 💖

We’re so thrilled to hear that Carla did an excellent job solving your issue! Thank you so much for your sweet review—we’ll be sure to pass your kind words directly along to Carla! ✨

Warmly,

The Smooche Team

Oceniono na 5 z 5

Carla was very nice and professional

Carla was very nice and professional. Even though the foundation was not effective for me, she made it right by offering other products and a credit. True business done right. Thank you

6 września 2026
Opinia niezależna
Logo smooche

Odpowiedź od smooche

Hi Cynthia! 💖

We’re so thrilled that Carla took such great care of you and made things right! Thank you so much for your sweet review and kind words—we'll be sure to pass your thanks directly along to Carla! ✨

Warmly,

The Smooche Team

Oceniono na 5 z 5

Håller vad den lovar!

Tycker inte om tunga foundations som lägger sig i mina fina linjer och porer vid 45 års ålder och ville prova något mer naturligt alternativ. Koreansk hudvård använder jag sedan länge så därför föll valet på smooche som fått positiva recensioner. Jag kan säga att jag är mer än nöjd! Varken känns eller beter sig som klassisk foundation. Ingen torr matt yta utan bara ett "second skin" som jämnar ut hudtonen. Den är inte fullt täckande, precis som jag vill ha det. Sitter fint hela dagen och syns inte alls på huden, oxiderar inte och lägger sig inte i fina eller djupare linjer. Kommer definitivt använda denna framöver!

3 września 2026
Opinia niezależna
Logo smooche

Odpowiedź od smooche

Hi Kund! 💖

We’re so thrilled to hear that Smooche gives you that perfect "second skin" look without settling into fine lines! Thank you so much for sharing your wonderful review and choosing us—we’re so happy you’re loving it! ✨

Warmly,

The Smooche Team

Oceniono na 5 z 5

The product works well and is great for…

The product works well and is great for my mature skin.

1 września 2026
Opinia niezależna
Logo smooche

Odpowiedź od smooche

Hi Susan! 💖

We’re so thrilled to hear that it works so amazingly for your mature skin! Thank you so much for your sweet review—we're so happy you're loving it! ✨

Warmly,

The Smooche Team

Oceniono na 5 z 5

Great product

Great product, does what it says it does

4 września 2026
Opinia niezależna
Logo smooche

Odpowiedź od smooche

Hi Shelley! 💖

We’re so thrilled to hear that the product works just as promised! Thank you so much for your sweet review—we're so happy you're loving it! ✨

Warmly,

The Smooche Team

Oceniono na 5 z 5

This product is amazing

This product is amazing fantastic price for the buy one get one free fast delivery
Thank You

19 sierpnia 2026
Opinia niezależna
Logo smooche

Odpowiedź od smooche

Hi Sharon! 💖

We’re so thrilled you loved the buy one get one free deal and fast delivery! Thank you so much for your sweet review—we’re so happy you’re loving the product! ✨

Warmly,

The Smooche Team

Oceniono na 5 z 5

I never give reviews but have seen a…

I never give reviews but have seen a few not so good ones about Smooche so wanted to share. I had no problems with ordering and delivery and absolutely LOVE the colour-match foundation. It works perfectly on my 60 year old skin and is like magic. Thank you!

24 sierpnia 2026
Opinia niezależna
Logo smooche

Odpowiedź od smooche

Hi there! 💖

We’re so thrilled that you broke your "no review" rule for us! Hearing that our color-match foundation works like magic on your 60-year-old skin means everything to our team. Thank you so much for sharing the love! ✨

Warmly,

The Smooche Team

Oceniono na 5 z 5

GENREV and your order number 1237715

GENREV and your order number 1237715
Helped with my refund. After having a bad reaction to the colour changing foundation

1 września 2026
Opinia niezależna
Logo smooche

Odpowiedź od smooche

Hi Kerry! 💖

We’re so glad GENREV could help you quickly with your refund for order #1237715! Thank you for sharing your review—we’ll be sure to pass your thanks along to GENREV! ✨

Warmly,

The Smooche Team

Oceniono na 1 z 5

When does the colour change happen?

When does the colour change happen?
Used for first time today and in spite of using a generous amount to try and build coverage it has done nothing except make my skin feel slightly greasy. Would have had the same affect applying a poor quality moisturiser..
Update, I have contacted them to ask for a refund as they offer a money back guarantee, they have offered me store credit, but since their products are not good quality, I have requested that they honour the money back guarantee.
I will update with the outcome. Order #1355209

6 września 2026
Opinia niezależna
Logo smooche

Odpowiedź od smooche

Hi alison,

We’re sorry to hear that you had this experience, and we’d love to make things right. However, we couldn’t locate your order based on the review alone. Could you please share your order number with us? This will help us look into the issue and assist you as quickly as possible.

You can reach us at hey@smooche.com or reply here with your details. We’re happy to help!

Warm regards,
The Smooche Team

Oceniono na 5 z 5

Perfect skin tone match and lightweight formula

Very lightweight for a natural look, but you can use multiple layers for more dramatic coverage. Absolutely matches skin tone. Will purchase again and I highly recommend this product.

1 września 2026
Opinia niezależna
Logo smooche

Odpowiedź od smooche

Hi Kris! 💖

We're so thrilled to hear that you love the lightweight formula and perfect skin tone match! Knowing that you enjoy the buildable coverage for a natural or full look—and that you're planning to buy again and recommend us—means the absolute world to our team. Thank you so much for sharing such a wonderful review! ✨

Warmly,

The Smooche Team

Oceniono na 3 z 5

Had betere dekking verwacht…

Het is geen goed dekkende foundation zoals meroda, maar voor tussendoor door de week af en toe op doen ga ik hem gebruiken
Het kan gewoon veel beter, en werkt ook beter wanneer je een goede Foundation borstel erbij gebruikt.

6 września 2026
Opinia niezależna
Logo smooche

Odpowiedź od smooche

Hi Lin,

We’re sorry to hear about your experience and want to make things right. We’ve sent you an email to discuss this further and find the best resolution for you. Please check your inbox, and feel free to reply at your earliest convenience.

Looking forward to assisting you!

Warm regards,
The Smooche Team

Oceniono na 5 z 5

I had an issue with my order and Shake…

I had an issue with my order and Shake in customer service helped get my issue resolved in a timely manner. Thank you Shake!

1 września 2026
Opinia niezależna
Logo smooche

Odpowiedź od smooche

Hi Katgolfergirl! 💖

We're so thrilled to hear that Shake was able to resolve your issue so quickly and efficiently! We know order hiccups can be stressful, so we're so glad Shake took great care of you. Thank you so much for taking the time to share your review—we'll be sure to pass along your sweet shoutout directly to Shake! ✨

Warmly,

The Smooche Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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