Jackie Gardner

Given slot earlier to pre-plan day. Arrived within the slot. Nice guy - who was understanding of our dogs so slowed things down a bit. Very pleasant and, given it was a large box, helped push it through the door. Closed the gate / cheery goodbye - what more do you want/!

Wanted to make a small withdrawal and was a bit overwhelmed being my first time. Call answered almost immediately and spoke to a guy called Elliot R - he was pleasant / polite and treated me with respect and gave me plenty of time to ask questions as we did it together with his very clear instructions. Sorry, if this sounds 'same old, same old but the staff are amazing - thank you.

After 16 months - the beer machine broke and was not fit for purpose.
Contacted Customer Service with not much hope of a response, but I must eat humble pie because they were so reactive, gave clear instructions of what I needed to send as in short video of problem - came back and confirmed it was terminal and arranged for a courier which picked it up within the allotted time and when I told them yesterday afternoon the response was another has been ordered / new keg (had to send the partially used one back in the machine). I know in the past there has been issues - I experienced some of them when newly purchased the machine - but honestly, better than some of the big online stores - they deserve the 5* - thank you everyone.

What do you get your two rescue dogs for Christmas - personal blankets and toys. Ordering was easy / well packaged and arrived sooner than expected. Lovely follow up email after purchasing. If you want something unique and of good quality look no further!

Informed beforehand and collected on time - even closed the gate behind him!

Nobody ever wants to see the email but it happens to us all. Checked on comparison sites and, obviously, Martin Lewis - out today and Octopus is one of the good guys compared to other fix deals that have just come out such as British Gas. Not a high user but costing £400 more a year from September along with new exit fees but, in all fairness, they have offered transparency / stability and in 12 months time things might be different?

I acquired a rescue dog three days before Christmas via Facebook - Wags and Wet Noses - and it has not been without its challenges - mainly English as he was rescued from Bosnia and feeding. Rolo does not like dried biscuits of any sorts and finding tinned food he liked was a nightmare so I had to cook chicken legs / rice for his doggy tummy - put it this way the local dog shelter charities did rather well out of me (even though we were the victims of ageism we feel).
I found Butternut Box via Groupon and then went onto their website which, is refreshingly honest, just finished a weeks trial and OMG, meal times are so stress free now also, tummy not gurgling as much and lets say don't need the wipes for his furry bum anymore.
There is a noticeable difference in his energy levels now he has his measured food pouch each day and we heat up in the microwave to take the chill and to improve flavour (as suggested) and then 'woooosh' gone.
Vale for money - I would say so as I was wasting so much throwing open cans away. Keeping in the freezer will be brilliant though no room for 'my treats' now. All I wanted was my dog to be healthy and happy and we are slowly getting there with Butternut Box.
PS: The 'treats' are going down really well too!

I've purchased from Prestige Flowers for both work and personal - not been disappointed - arrived on time / no damage and fresh.
Thank you for making my surprised as they should be.

I ordered, in plenty of time, a card / gift so I could hand it over personally. Yes, the wine seemed overpriced but it was an easy option. Sorted the card out and the order came via courier. When I opened the box wine and card intact until I noticed that the card was inside an envelope with a 'sticker' with my name and address on the front - which I cannot use. I used the customer service chat and found it unhelpful considering it was their mess up and the offer of another card - which clearly would not arrive in time for me to hand over at the end of the week and the other option would be to credit my account with £5. What Customer Service is not understanding is money is not the principal but the fact they have messed up and don't care - they have the money and have caused disappointment. My request to speak to a Manager was ignored as the person who was chatting clearly could not make decisions but would not pass me over - the excuse of no phone working in the office is a bit unbelievable.
So, Moonpig you have just lost a customer - not that you will actually care - but I do have other choices that do the same and I doubt very much if I will get this published let alone a reply.