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SE9701810D0 - Method and device for automatic interaction - Google Patents

Method and device for automatic interaction

Info

Publication number
SE9701810D0
SE9701810D0 SE9701810A SE9701810A SE9701810D0 SE 9701810 D0 SE9701810 D0 SE 9701810D0 SE 9701810 A SE9701810 A SE 9701810A SE 9701810 A SE9701810 A SE 9701810A SE 9701810 D0 SE9701810 D0 SE 9701810D0
Authority
SE
Sweden
Prior art keywords
subscribers
interaction
target group
network
telecommunication network
Prior art date
Application number
SE9701810A
Other languages
Swedish (sv)
Inventor
Per Ljungqvist
Johan Dahlen
Original Assignee
Ericsson Telefon Ab L M
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Ericsson Telefon Ab L M filed Critical Ericsson Telefon Ab L M
Priority to SE9701810A priority Critical patent/SE9701810D0/en
Publication of SE9701810D0 publication Critical patent/SE9701810D0/en
Priority to PCT/SE1998/000856 priority patent/WO1998052340A1/en
Priority to JP54913498A priority patent/JP2001525144A/en
Priority to CN98807176A priority patent/CN1263665A/en
Priority to CA002289459A priority patent/CA2289459A1/en
Priority to AU75588/98A priority patent/AU740934B2/en
Priority to KR1019997010557A priority patent/KR20010012598A/en
Priority to EP98923254A priority patent/EP0981891A1/en
Priority to BR9809807-1A priority patent/BR9809807A/en
Priority to NO995567A priority patent/NO995567L/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/02—Details
    • H04L12/16—Arrangements for providing special services to substations
    • H04L12/18—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/4872—Non-interactive information services
    • H04M3/4878—Advertisement messages

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Telephonic Communication Services (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

A method and device for automatic interaction, for example a market survey, with a number of subscribers (110-117) in a telecommunication network (120), such as a public switched telephone network (PSTN). A customer (100) requests an automated interaction, such as an advertisement or a market survey, with a group of subscribers, a target group, of the telecommunication network. The subscribers of the target group are selected by predetermined criteria, such as age and/or area of residence. The subscribers of the target group are called and automatically interacted with by the telecommunication network. A record is kept by the network of which subscribers could be reached within certain predetermined constraints, which of the subscribers that could be reached that actually completed the interaction and which did not. The results of the automated transactions are reported to the customer (100).
SE9701810A 1997-05-14 1997-05-14 Method and device for automatic interaction SE9701810D0 (en)

Priority Applications (10)

Application Number Priority Date Filing Date Title
SE9701810A SE9701810D0 (en) 1997-05-14 1997-05-14 Method and device for automatic interaction
PCT/SE1998/000856 WO1998052340A1 (en) 1997-05-14 1998-05-11 Method and device for interaction
JP54913498A JP2001525144A (en) 1997-05-14 1998-05-11 Method and apparatus for dialogue
CN98807176A CN1263665A (en) 1997-05-14 1998-05-11 Method and device for interaction
CA002289459A CA2289459A1 (en) 1997-05-14 1998-05-11 Method and device for interaction
AU75588/98A AU740934B2 (en) 1997-05-14 1998-05-11 Method and device for interaction
KR1019997010557A KR20010012598A (en) 1997-05-14 1998-05-11 Method and device for interaction
EP98923254A EP0981891A1 (en) 1997-05-14 1998-05-11 Method and device for interaction
BR9809807-1A BR9809807A (en) 1997-05-14 1998-05-11 Process and apparatus for providing a service on a telecommunication network, and, telecommunication network
NO995567A NO995567L (en) 1997-05-14 1999-11-12 Method and apparatus for collaboration

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
SE9701810A SE9701810D0 (en) 1997-05-14 1997-05-14 Method and device for automatic interaction

Publications (1)

Publication Number Publication Date
SE9701810D0 true SE9701810D0 (en) 1997-05-14

Family

ID=20406950

Family Applications (1)

Application Number Title Priority Date Filing Date
SE9701810A SE9701810D0 (en) 1997-05-14 1997-05-14 Method and device for automatic interaction

Country Status (10)

Country Link
EP (1) EP0981891A1 (en)
JP (1) JP2001525144A (en)
KR (1) KR20010012598A (en)
CN (1) CN1263665A (en)
AU (1) AU740934B2 (en)
BR (1) BR9809807A (en)
CA (1) CA2289459A1 (en)
NO (1) NO995567L (en)
SE (1) SE9701810D0 (en)
WO (1) WO1998052340A1 (en)

Families Citing this family (9)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE10053660B4 (en) * 2000-06-13 2012-03-08 Deutsche Telekom Ag Automated dialogue system
AU2001286937A1 (en) * 2000-09-01 2002-03-13 Eliza Corporation Sppech recognition method and system to determine the status of an outbound telephone call
JP2003132178A (en) * 2001-10-25 2003-05-09 Ntt Docomo Inc Information acquisition system and information acquisition method
US7386101B2 (en) * 2003-04-08 2008-06-10 Intervoice Limited Partnership System and method for call answer determination for automated calling systems
DE102004001013A1 (en) * 2004-01-02 2005-07-28 Siemens Ag Procedure for conducting a survey among several participating communication devices, and associated communication devices
SE526588C2 (en) * 2004-02-10 2005-10-11 Nils Zettervall Method and apparatus for selecting a number of persons from a stream of persons for participation in an opinion poll
US9372739B2 (en) 2011-04-20 2016-06-21 International Business Machines Corporation Monitoring of subscriber message processing in a publish/subscribe messaging environment
CN103685782B (en) 2012-09-19 2017-12-26 中兴通讯股份有限公司 A kind of information processing method and communication system
US12342423B2 (en) 2022-07-08 2025-06-24 T-Mobile Usa, Inc. Modifying mobile device conditions or states systems and methods

Family Cites Families (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4320256A (en) * 1979-11-27 1982-03-16 Freeman Michael J Verbally interactive telephone interrogation system with selectible variable decision tree
US4438296A (en) * 1980-09-02 1984-03-20 Digital Products Corporation Multimessage automatic telephone polling methods and apparatus
AU1107588A (en) * 1986-12-31 1988-07-27 M.A. Kempner, Inc. Improved polling system
US5333186A (en) * 1991-09-05 1994-07-26 At&T Bell Laboratories Telecommunication call billing method and apparatus

Also Published As

Publication number Publication date
NO995567D0 (en) 1999-11-12
AU7558898A (en) 1998-12-08
AU740934B2 (en) 2001-11-15
KR20010012598A (en) 2001-02-15
WO1998052340A1 (en) 1998-11-19
JP2001525144A (en) 2001-12-04
EP0981891A1 (en) 2000-03-01
BR9809807A (en) 2000-06-27
NO995567L (en) 2000-01-13
CN1263665A (en) 2000-08-16
CA2289459A1 (en) 1998-11-19

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QUERY TOTAL TELEPHONE CALLS 7652 9525 24.48% TOTAL NUMBER OF QUERIES 8972 10305 14.86%