Rastock, 2016 - Google Patents
TRIM: The Rational IT modelRastock, 2016
- Document ID
- 13764250167141143069
- Author
- Rastock P
- Publication year
External Links
Snippet
ITIL® as a framework of best practices for IT Service Management has become a de facto standard for how IT organizations throughout the world manage their delivery of IT services. It is a framework that has to be interpreted, understood and above all adapted in order to …
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