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Rastock, 2016 - Google Patents

TRIM: The Rational IT model

Rastock, 2016

Document ID
13764250167141143069
Author
Rastock P
Publication year

External Links

Snippet

ITIL® as a framework of best practices for IT Service Management has become a de facto standard for how IT organizations throughout the world manage their delivery of IT services. It is a framework that has to be interpreted, understood and above all adapted in order to …
Continue reading at www.torrossa.com (other versions)

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