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Arter et al., 2012 - Google Patents

How to audit the process-based QMS

Arter et al., 2012

Document ID
11272762581674022333
Author
Arter D
Cianfrani C
West J
Publication year

External Links

Snippet

This book is intended to help those involved in managing and conducting audits to ISO 9001: 2008. It can be used as a guide to establishing a new audit program or for revitalizing one that has been operational for some time. It focuses on achieving an audit program that …
Continue reading at books.google.com (other versions)

Classifications

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