Worst appliance service experience with LG Pakistan.
Washing machine picked up for repair on Wed, 29th July from my home. Today is 7th August — 7 working days, zero updates from LG.
Technician Izhar was the only helpful person — professional and the sole source of any status update, though the issue ("kit issue") still isn't resolved.
LG Pakistan complaint center: called 3 days straight, agent Rida kept repeating "complaint kar di hai" with no actual information.
LG Lahore support: agent Safia promised a callback — the callback came from technician Izhar, not management. Next day Safia said the manager (Amaan) was on a prayer break and would call/text — never happened. I called and texted Amaan directly — no response. Safia has since read my messages but stopped responding entirely.

Ticket # against which machine is there 18338