I ordered a dress, it took a month to arrive. I used their size chart to pick a size, it turned up huge. I asked if I could send it back and reorder a smaller size, they then told me I could only have another size if I paid another £12.50. I then said I wanted a full refund as I knew the next dress wouldnt arrive in time and I refuse to pay out more money... they came back and said I could return it if I paid to return it to China and that I would only be refunded if it passed 'checks' basically I would never see that money again and if I did, it would be in over a months time. DO NOT use this awful company.