The pants are not comfortable and their sales techniques are even more uncomfortable. AVOID
The pants are not comfortable - they are tight and elasticated where they shouldn't be. As a bloke I absolutely hate them, but my daughter-in-law loves hers.
I have one pair open and tried, and the other 3 pairs are unopened - it's not even worth opening them, but I was forced into buying through their misleading selling techniques.
Update #1
In your response your said: "We have sent an email via Trustpilot and through this we would like to receive more information from you. We will gladly help you further to resolve this issue as quickly as possible."
This has not been received.
Update #2
I have now received message and sent further info. Hoping to get reply soon and get a refund on 3 pairs of unopened pants.
Reply from ON THAT ASS
Hi Andrew,
We're sorry to hear that the boxer shorts didn't meet your expectations. We know that comfort and fit are important, and we're disappointed they weren't right for you.
We also regret that you felt our offers were misleading. We aim to make our promotions and subscription terms as clear as possible, and we're sorry if your experience left you feeling otherwise.
We have sent an email via Trustpilot and through this we would like to receive more information from you. We will gladly help you further to resolve this issue as quickly as possible.
Kind regards,
Emilia | Team ON THAT ASS