Avoid this dreadfull company
Avoid this dreadfull company. Took my money for a hotel room that did not excist. Then there help line is £1 a minute. 60 emails ignored. Eventually got money back but £60 down in phone calls and a head of grey hair. AVOID LIKE THE PLAGUE.
2 July 2026
Unprompted review
Reply from Destinia
Hello,
We apologise for the inconvenience regarding your booking.
To allow us to open an internal complaint and investigate the matter, please provide your reservation number.
Our Customer Service team will contact you as soon as possible.
Kind regards,
Destinia