I have received the items, quality was not as expected, so I wanted to return them. The return label was not in the parcel, they did not answer to my emails about it, so I had to call the -never answering- call center until I managed to reach an operator. Finally I got the return label per email, sent back the items. Now after almost 3 weeks I have sent back the items, I still have got no refund, and no answer to any email. I even contacted them through Paypal, I did not get an answer to that either. I guess if they do not refund I will need to ask Paypal to take action, but I will never again order with Ikarus, such a bad online shop service. Edit: I have contacted you several times, so I find funny that you ask me to contact you again in this useless comment below. You could just open the several emails I have already sent you.