Unfortunately this is basically the only internet provider in Alaska. It sucks that they have a monopoly on the entire market. I have not only set up internet with them twice, but both times they have claimed that I never returned my equipment. Not only is it insanely more expensive than any internet anywhere else in America, they don’t have good customer service. You can always expect to wait upwards of an hour at any of their stores. I wish we had a second option for internet where we lived.