Hello,

We are sorry for the inconveniences. I looked at your orders and the last two parcels were delivered in the promised delays. SNL2695902 ordered after 3pm, delivered in 3 working days, and SDE2820146(express) ordered after 3pm, delivered 24 hours after the shipping. The affirmation ''Delivery is always later then they promise'' is therefore factually not true.
As for the order SNL2824171, there's delay at the moment due to the german national day on Monday(Tag der deutschen Einheit). We're sorry for that and our doing our best.