No chance to log in, refused refund, terrible customer support
The app doesn't send the SMS which would enable me to start using the app. There is no other way to log-in.
On their webpage you don't have your account, purchase history or anything else. Like you never bought something.
The customer support is PAINFULLY SLOW AND USELESS and they ignore my request for a refund!
8 May 2026
Unprompted review
Reply from Kippy Pet Tracker
Hi,
we’re really sorry for the experience you’ve had.
There was a temporary issue affecting the SMS delivery, and our team is currently working to fully resolve it.
We’d also like to confirm that your refund has already been processed.
We truly hope you’ll consider giving us another chance and updating your review once everything is working as expected.
Thank you for your patience