An abhorrent service
An abhorrent service, but you wont notice till it goes wrong! Do not deal with a buisness with no phone number to call on. Thought we knew this. Why do you think their is no phone number. Refund policy is terrible. App will tell you Restaurant closed or open when ots not but still take your money. Well the Robots do. They Dont listen to customers. They think we are alwaus wrong. Abhorrent in many vulgar ways.
Reply from Just-Eat.dk
Dear customer,
I am very sorry to hear about your experience with Just Eat. That is not the service we wish to offer to our customers.
You are always more than welcome to reach out to our phone number: +45 70 20 86 84, where you will speak to our customer service team.
Restaurants may seem closed in the app for some period of time if we are very busy in the given area. This allows us to keep up with the amount of orders in the area.
I would like to investigate your case further. If you could email us on info@just-eat.dk with your order number and a description of what went wrong, we will make sure to look into your experience and return with a follow-up.
Best regards,
Cæcilie
Just Eat