I had a consultation with Maria from Athletica, who is very experienced and extremely friendly. The conversation went very well, and she was able to answer all of my questions clearly and professionally.
Since I am based in Switzerland, I was interested in visiting their store in Germany to see whether the equipment would be suitable for me. She kindly offered to stay in touch with the team in Mainz and made sure that I would be well welcomed and properly supported there.
Overall, the customer service was excellent. Communication via email was prompt, and my questions were always answered quickly.
I am very satisfied and would give Athletica a very high rating.