I had a Cabify ride scheduled in advance to get to the airport at 7:30am. At 7:25, the app suddenly showed that the driver would arrive in 25 minutes. No warning, no explanation, no viable alternative.

This kind of last-minute failure is not a “small delay.” When you book an airport ride, timing is the entire point. I nearly missed my flight because Cabify could not deliver on a reservation they had already confirmed.

I’ve used Uber and Bolt many times in similar situations and they’ve never failed me when it mattered. After this experience, I’ll be sticking with them for time-critical trips.

If you need reliability for anything important, especially airport transfers, Cabify is not a service you can trust.