Hi Hussein,

Thank you for your feedback. We would like to clarify this for you. In Belgium it is legally prohibited for online casinos to offer any type of bonus. For that reason Blitz does not provide welcome offers or promotions.

We understand it may have seemed different, but we have never promised or offered a bonus because this is not allowed by law. If you would like, we can check together where this expectation came from so we can avoid any future misunderstandings.

Kind regards,
Blitz.be Customer Service Team