This company delivered a product that was significantly not as described, and luckily I got my money back via PayPal dispute (never even think about using e transfer). This scummy company then proceeded to abuse the PayPal recurring billing feature to charge me back for the amount they lost in the PayPal dispute that was settled in my favour with all the required evidence. Absolutely avoid doing any kind of business with this company ever.

Re: the reply below — I returned the device exactly as PayPal instructed, to the letter.
It was shipped back to you with full tracking, signature required, and guaranteed delivery. You refused the return attempt. Under PayPal’s buyer protection rules, refusing a legitimate return makes the case an automatic seller fault. After that point, I had no further obligations — PayPal closed the dispute correctly because you declined to accept the item you asked for.

All communication and instructions must occur inside PayPal’s dispute system. Sellers cannot pressure customers into handling returns privately or through email. I followed every rule exactly.

What you did afterward — using a pre-approved billing agreement to charge me again months later — is not only improper, it directly violates PayPal’s terms and payment-network rules. You cannot rebill a customer for a dispute you lost, and you cannot use a billing token to bypass the final decision.

Your public reply here unfortunately demonstrates the real issue:
– no accountability for refusing the return
– misrepresentation of the timeline
– misuse of PayPal billing tools
– and hostility once the platform ruled against you

You’ve now documented your own misconduct in a public forum. I don’t need to say much more — your response speaks for itself. Future customers can read it and decide whether they want to take that risk.

And regarding the unauthorized retaliation charge you attempted afterward: good luck winning that charge back against Amex

Update: And now they've threatened to report me to the Better Business Bureau (which is meant for consumers to report merchants, not the other way around) and law enforcement for them committing what is essentially straight up credit card fraud. Just a laughable attempt to bully me into canceling my chargeback because they know they're never winning this case. If you've read all this and you still decide to give them your business, don't say you weren't warned.