the item came with a white scratches on the sides. I did not have time to return it as i was leaving the country. I filled in a complain, with a picture but no reply. I only had a phone on me, and every time i was asked to retrieve a code from an email, i lost the page i was filing in when i switched to an email to get a code. So i am not even sure the complain was sent. I am writing from a laptop now.