Review of R+V Versicherung


Rated 2 out of 5 stars

Not satisfied with the service.

I have a health insurance here.
Positives:
- I get fast appointments with Doctors when they know I am privately insured.
- I never had any issues finding a Doctor with this health insurance.

Negatives:
- I have to pay all the doctor bills from my own pocket.
- They only reimburse you doctor bill costs if you exceed a certain limit per year, so if you do not exceed this limit, they don´t reimburse you your bills.
- I have been paying a lot for this health insurance, yet did not visit so many doctors (on average 2-3 doctors a year only for general checkups) this means a loss of tons of money since its very expensive.
- Their customer service is very bad- I have sent them 2-3 emails to ask for details about certain policies and they never got back to me.
- They have support only in German, so for internationals would be very difficult to communicate especially with German medical terms.
- It gets more and more expensive each year, as you grow older, so as a healthy 28 year old, I pay around 600 euros a month!

22 June 2023
Unprompted review

Reply from R+V Versicherung

Hello,
we would like to contact you, to answer your questions regarding the insurance. Therefore we just have sent you a form and asked you for more details.
Best,
the R+V team