Nintendo 3DS

Placed an order with this company at the beginning of February they took the money out of my account on the 3rd February.

Sent them an e-mail on the 13th February which they responded to by saying that 'The item was despatched on the 6/02/12, please allow 10-14 working days. So should be with you by the 24/02/12'

Still haven't received item and can't get through on phone and not resonding to my e-mails.

I think a month is far too long after payment to wait for an item - wish i used good old Amazon.