Zypto - Crypto Wallet and Payments Reviews 

143
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers generally had a great experience with this company. Customers consistently praise the customer support team for being professional, helpful, and exceptionally quick to resolve issues and answer questions. Many highlight the staff's dedication, often mentioning specific individuals for their outstanding assistance. The app itself is frequently described as user-friendly, fast, and equipped with many useful features, contributing to a smooth overall experience. However, some people were dissatisfied with aspects of the payment system. A few customers reported issues with card functionality, such as cards not working, long waiting times for top-ups, or payments getting stuck, leading to funds becoming inaccessible.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent, quick, and... See more

Staff

Clients share positive opinions on staff, with many reviewers consistently praising the support team as... See more

User experience

People report positive experiences with user experience, highlighting the app's ease of use for tasks like... See more

Payment

Users describe ambiguous interactions with payment, with some finding it easy to use for bill payments and... See more

Application

Customers had positive experiences with the app, often describing it as brilliant, amazing, and easy to use... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Had issues with my card and truth be told, the Zypto customer support sorted me out. Much appreciated

Rated 5 out of 5 stars

One thing I would like to highlight is the very fast and professional customer support provided when using the Zypto app. No matter what question or problem arises, help is immediately available. And... See more

Rated 5 out of 5 stars

Excellent customer service. Shout out to Alok from Zypto customer service, who replied to my email query extremely quickly & sorted everything out for me. Very impressed. It's very rare these days to... See more

Rated 5 out of 5 stars

I have been looking to get a card, and Zypto has been the best option I’ve found yet. The process was super easy to understand their support team (I believe Andrija in particular) was extremly helpful... See more

Company replied


Company details

  1. Cryptocurrency Service

About Zypto - Crypto Wallet and Payments

Written by the company

🚀 Zypto delivers next-generation crypto finance tools that bridge blockchain and everyday life—fast, secure and intuitive.

🔒 Zypto Crypto Wallet App, our flagship mobile crypto wallet app, lets you securely buy, swap, earn & store 100+ digital currencies in seconds, protected by biometric login and bank-grade encryption.

💳 The Zypto VISA crypto card turns Bitcoin, Ethereum & more into local currency at 70 M+ merchants—or even ATMs—just tap, pay, done. Also available as a physical crypto card.

🔐 Vault Key Card adds hardware-level security, giving HODLers cold-storage peace of mind without sacrificing convenient on-the-go access.

💸 Crypto Bill Payments let you settle utilities, phone and more directly from your wallet, while crypto gift cards 🎁 unlock instant shopping from hundreds of global brands.

From first-time buyers to seasoned traders, 100 K+ users trust Zypto’s secure range of products and services, 24/7 support and slick UX to make using and spending crypto simple, borderless and rewarding.

🌍 Ready to upgrade your money? Discover more at zypto.com and start spending crypto like cash today.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

143 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically takes over 1 month to reply

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4.5

All reviews

(143)

75 reviews in the last 12 months

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Rated 2 out of 5 stars

Debit card

Debit card: They say no top-up charges...NOT TRUE. I topped up their card with USDT Tron and they want $5 each time. Is no card company on the up and up? They all seem shady.

Oh...and they email every transaction and value so every admin/server the email resides on (50 or more?), knows your business.

13 July 2026
Unprompted review
Rated 1 out of 5 stars

Nightmare

Horrible experience, long waiting for even small top ups, scandalous costumer support, with consecutive inconsistent lies, just to justify the incapability of solving the issue, they don`t care if you are in a bad position... Inconsistency in the lies, if I show the chat with the support is gonna become a meme... Right now that I am writing, I am waiting for a top up of less than 20$ for almost 4 hours... And it is not the first time. Let`s not talk about the fees... I don`t even know why I used this app. Beware guys, there are plenty of good solutions out there.

19 April 2026
Unprompted review
Rated 5 out of 5 stars

Zypto is amazing service

Zypto is amazing service. I am looking forward to use it. Customer service is great as well. Alok used to guide me through the whole process and helped a lot.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

The partner you need in 2026+

If you’re sick of “big branch energy”, boy are you in for a surprise. I signed up for zypto after constant push back on big banks for any/all crypto transactions. Their KYC was easy but what stood out to me was the insanely impressive customer service provided by their team. Shout out to Alok (and all the other kind folks I spoke to)- I don’t think yall are AI but if you are, it’s a dang good one.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

I enjoyed their services because they…

I enjoyed their services because they were fast and smooth. I was able to use them to make a payment and used them to invest in Crop Mines. Honestly, I am glad because I invested $15,000 with Crop Mines, and within 10 days, I have made enough profits that are up to my initial capital. Kudos to them.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Great support!

Great support!
Thanks to Alok's accurate and quick responses, my card issue was resolved perfectly. I'm very satisfied with the service. Thank you, Alok!

13 February 2026
Unprompted review
Rated 5 out of 5 stars

It was quick and easy

It was quick and easy. I asked Alok what it would take as an ratio exchange to pay $100.00 dollar electric bill and he provided me with a clear answer so I could gauge if it was worth paying a bill in crypto. Thanks Alok!

11 February 2026
Unprompted review

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