I have been going to Yoogi's site for many years now to purchase designer bags/items. I have actually sold some items to them as well in the past. What I like the most is that they are fairly priced... See more
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Yoogi's Closet is the premier seller of pre-owned designer handbags and other luxury items. Buy, sell, & consign authentic Louis Vuitton, Gucci and more.
13716 Lake City Way NE, Suite C1, 98125, Seattle, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 1 week
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Reply from Yoogi's Closet
Reply from Yoogi's Closet
Terrible customer service, just putting something in policy does not make it legal.
I love, love, love my latest Yoogi's Closet purchase! I have been a customer since 2021 and am always delighted with my purchases. Their prices are reasonable and product quality is excellent. I have recommended Yoogi's Closet to friends and family. Also, their customer service is top notch...and you actually talk to a real person, which seems rare these days!!
Reply from Yoogi's Closet
Excellent experience every time! From the large inventory, pricing , accurate condition rating's, thoughtful packaging and customer service.
Reply from Yoogi's Closet
Good afternoon
My experience was fine
The only thing I didn't realize I had to
Pay for shipping !! I wasn't aware of it but it's ok
Reply from Yoogi's Closet
Beautiful Tiffany necklace - great find as it’s now discontinued. I always trust Yoogis!
Reply from Yoogi's Closet
yoogis closet i was very pleased with the selection of designer pieces they have. they are trustworthy and great costumer service care .
I was able to ask questions for additional information and received a quick and detailed response.
Reply from Yoogi's Closet
LV Item was better than described and arrived so quick. I will be shopping again
Reply from Yoogi's Closet
It was very seamless My bag was exactly as shown. Shipping was pretty standard.
I always have an amazing experience with yoogi’s closet
I’ve been shopping on and off from Yoogis closet but noticed the customer service has declined and the description of items is inconsistent. I purchased an hermes bag listed as “gently used” but didn’t realize the strap showed discoloration and the corners showed rubbing and exposure from use.
I asked to cancel the order immediately after I purchased it when I realized the true condition of the bag. They honored this request. In this order, I used a unique promo code that cannot be reused (even if the order is cancelled). I asked kindly if a new code could be generated and my request was ignored. I wrote a follow-up email and no response. Ironically the promo code was a “we miss you” discount to draw me back in since I haven’t been shopping at Yoogis this past year.
I recently got a moncler jacket and much to my surprise the zipper was broken. I took pictures of the noticeable damage and customer service response was that they would need to inspect for themselves. No apology for the inconvenience. I understand mistakes happen and I’ve noticed that whenever I bring up an issue, they respond defensively. It’s very off-putting.
Their prices are good but I stepped away from purchasing from Yoogis for the reasons I mentioned above. I’m sure Yoogis closet gets enough business so one dissatisfied customer doesn’t mean much. I’ve been supporting different consignment sites who value me as a client. I’ve referred my friends to these sites as well.
Reply from Yoogi's Closet
I only buy from Yoogi’s, the only place I trust and very fair on pricing, No surprises!
Just as described and super cute. Very fast shipping to Canada! Thanks so much!
Love my LV Cabas Piano. This bag has been on my wishlist for many years after I sold mine in a frenzy of decluttering. Happy to add one in great condition and price back to my collection! Pleased with my Yoogi's experience as always!
Good shopping experience, received item in great condition. Timely shipping.
Love that all designer bags are certified authentic! All of mine have been in excellent shape. Love doing business with Yoogis’s Closet.
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