Yourpay Reviews 

I strongly advise against using this website. It has been over a week and I still have $650 pending/under review. They have not resolved the issue, issued a refund, or even kept me updated. I provided them with my social media link and confirmed the payment was a gift, yet nothing has been processed. This delay is unacceptable, especially given the high fees they charge. My friends are frustrated as well because the gifts they sent me haven’t been received. Please do not trust this platform – the lack of support and long waiting times are insane.

Do not use their "freemium" subscription solution, it is only using HTTP and not HTTPS. This is outright dangerous.

I asked their support and they said they do not have a plan to implement it. With this kind of attitude, I can only wonder what other security issues they have.

If I could give zero stars, I would.
We signed up with Yourpay through the Dinero integration, and send out invoices to our clients with the Yourpay credit card integration.
We have done this three times now and it has never worked. The customers try to pay with credit card but get an error that the gateway times out.
Every time I have reported this to the Yourpay customer service but do not get a response back.
I normally wait some days then give them a call. Then they respond and say that the problem has been solved.
I then ask the customer to try paying via credit card again - and the problem is still there.
So our customers still haven't been able to make a successful credit card payment via Yourpay

Quick and responsive customer service. I got the information I needed within 30 minutes after I wrote them an email. Very good!

Dear Mr. Evaldas
I sent it to the address you provided via mistletoe on January 8th as a letter usually.
I hope the information on the envelope can help you find it my Shipment.
Regards Novica Milosevic

Ordrenummer: 27-06290-96657

Vare-id: 274359703959

Sælger-id: evald_uk2014

Retur-id: 5170287774

Til:

Evaldas Tamasauskas 2

Kendal Purfleet Rm19 1LJ

Essex Storbritannien

Retur-id: 5170287774



Af: Novica Milosevic

Bueparken 152

2750 Baller

It was a pleasant experience.

Kort telefontid=SUPER!
God og sikker support.

Emilie helpled a lot on fixing the issue and updating side by side the progress on the situation and resolution

It was a really nice experience with "Yourpay" customer service. I got instant help and answers to my questions.

Have been using them for 7 months as they have an integration with E-conomic.

The integration with E-conomic is intermittent - it works for a month or 2, then it doesn't. There is no consistency between the data that you can download from your account and what they post in Economic. Dates don't match. Right now I am trying to complete my year-end accounts and I have to manually match the postings in E-conomic with the postings in my account and find that half of them are missing in E-conomic. The result is that I have very bad control of whether my customers are paying or not and I don't trust the data.

Also, payout is sporadic, I'm still waiting for payments promised several months ago.

Finally, my customers do not get any receipt when they pay, so I end up manually sending receipts, which increases my workload instead of reducing it.

I am disappointed because I thought I had found a good partner, but I simply don't feel my money is safe with Yourpay at the moment.

Stay away absolutely corrupt they will cancel your account and you will lose all your money

The concept is good and the payment system is fine - we use it to receive payments worldwide to our firm in Denmark. However, the advertised time of 4 days to release captured payments is already too long (check transferWise to see how it should be done), and then they frequently fail to meet even that target. This is compounded by poor customer service - the "online chat" is never manned, and requests for help are usually ignored, or dealt with slowly. This is disappointing - they are close to having a good business - but it feels like no one quite has a grip on what is going on.

Good service, but please check for payout 4724.60 kr on 27.11, we do not receive them and our bank reject this payment, please trace with your bank about this return

Very good! You will not be disapointed! Will defenetly us Yourpay again😀

Excellent service, great support. We work with YourPay in last 2 years and we never have problems. It’s cost efficient and easy to manage and install.

Yourpay is so great! Its easy to use and is very personal with its users. I would recommend them to anyone :)

God behandling og super support.
Et minus er dog den alt for lange Reservationens udløbsdato (over 30 dage) på ikke godkendte eller annullerede handler!