They keep sending completely different…
They keep sending completely different flavours that I asked for. Don't bother with them.
22 July 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Contact info
Sandtoften 9, 2820, Gentofte, Denmark
- +46 8 777 48 00
- https://xqs.com/
- xqs.se
3.3
Average
7 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Didn't receive half of my order
I ordered 2x £12 4-pack bundles. Their system only registered one 4-pack bundle. The receipt that I received from their website was only for £12. I only received 4 out of 8 cans. I paid £25.23 on Paypal. I'm not sure where that £1.23 came from because shipping was supposed to be free, and each bundle cost £12. No customer service. No response from email nor from IG account. I love the product but I think they're scamming customers.
UPDATE: XQS has finally reached out to me and have sent me the missing cans. Thank you.
17 July 2025
Unprompted review
Reply from -
Hi,
Thank you for reaching out and for sharing your experience. We’re really sorry to hear about the trouble with your order.
To help resolve this as quickly as possible, please contact us directly at info@xqs.se with your order details and a copy of your PayPal receipt. Our customer service team will investigate the issue and make sure you receive the correct items or a suitable solution.
We truly appreciate your support and love for the product, and we’re committed to making this right.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.