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Xpendy Reviews 

12,691
•
TrustScore 2.5 out of 5

2.7

e-Commerce Service
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Review summary

Created with AI, based on recent reviews

Looking at 1,278 reviews, most reviewers were unhappy with their experience overall. People frequently mentioned being completely unaware of recurring monthly charges and unexpected high fees required just to cancel unwanted subscriptions. Consumers often felt misled by hidden costs, confusing terms, and unexpected charges related to their accounts. Though some customers noted that the cancellation process was actually quick, easy, and ultimately very helpful. These reviewers genuinely appreciated having professional assistance to successfully stop annoying services that they otherwise could not terminate on their own. A few people also mentioned that it saved them money in the end when dealing with stubborn memberships.

What people talk about most

Cancellation

Consumers find cancellation to be negative, expressing deep frustration over unexpected fees and ongoing... See more

Payment

Reviewers consistently express deep frustration and dissatisfaction with unexpected and recurring payment... See more

Subscription

Reviewers highlight negative aspects of subscriptions, frequently reporting frustration with unexpected... See more

Service

Customers had ambiguous experiences with service, showing a distinct lack of consensus. Many reviewers... See more

Price

Clients share negative opinions on price, frequently describing the service as very costly with unexpected... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I don't think is right I have to pay £ 9-95 to cancel something I don't sign up for I was not aware that I was paying £ 11-00 per month for some sort of card protection and how to cancel that to pay... See more

Company replied

Rated 3 out of 5 stars

I liked how easy it was to finally cancel my subscription after finally finding Xpendy. I was actually trying to do a review of Earth Breeze. Took quite a few go arounds. Make it easier.

Company replied

Rated 2 out of 5 stars

Was happy with the process of cancellation although no proof that it has been cancelled yet but unhappy that I was charged a week later for $7.95 after paying the $14.95 fee.... See more

Company replied

Rated 4 out of 5 stars

Your company is the 4th company who contacted me after I contacted my hotel in early June about a partial refund. I’m not sure why your company and 2 others needed to get involved. Each company charge... See more

Company replied

Company details

  1. e-Commerce Service

About Xpendy

Written by the company

Welcome to Xpendy, the smart way to cancel subscriptions and contracts.

At Xpendy, we believe cancelling a subscription should be simple, fast, and stress-free. Since 2019, we’ve helped consumers worldwide easily cancel services they no longer need, all in just a few clicks.

Many companies make cancellations unnecessarily complicated. Hidden contact forms, long phone calls, unclear instructions, or slow responses can make the process frustrating. Xpendy removes that hassle by offering a simple online cancellation service that takes care of the process for you.

How Xpendy works
  • Select the organisation you want to cancel
  • Enter your details
  • We generate and send your cancellation request

Our system automatically creates a legally formatted cancellation letter and sends it to the correct address of the service provider.

Whether you're cancelling a gym membership, streaming service, insurance policy, magazine subscription, or telecom contract, Xpendy helps you handle it quickly and easily.

Our service is secure, reliable, and trusted by thousands of users worldwide.

Need help?

Find answers to common questions in our FAQ:
https://xpendy.com/us/faq/

Still need assistance?
Our support team is happy to help at:
support@xpendy.com
Our mission
Make cancellations effortless and give people back control over their time, subscriptions, and money.

Contact info

2.7

Poor

TrustScore 2.5 out of 5

13K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

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2.7

All reviews

(12,691)

1,845 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

What a terrible company

What a terrible company. When I continue getting orders, I had them cancel my order and apparently they didn’t so I canceled it with my American Express and they went after American Express. So now I’ve paid 1495 to mail something to them wanting the cancellation again so not impressed with this company I would stay away from them as much as you can.

3 September 2026
Rated 1 out of 5 stars

Beware

Beware! Canceled subscription and DID NOT request a cancelation letter but generated one anyway for $14.95! This is ridiculous. Tried x2 to cancel and same issue happened x2.

3 September 2026

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