Top product and top service
The product is very good and the Customer-Service is excellent
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Xantron ist eine Marke mit Ursprung in der Schweiz, die sich auf die Entwicklung und den Vertrieb von hochwertigen Halterungslösungen und ergonomischen Möbeln spezialisiert hat. Das Produktsortiment umfasst unter anderem TV-Wandhalterungen, TV Deckenhalterungen, Monitorhalterungen, TV-Lifte, Tablet-Halterungen, Hi-Fi-Halterungen und höhenverstellbare Bürotische / Tischgestelle. Mit unseren hochwertigen Produkten erzeugen Sie ein neues Wohlbefinden in Ihrer Gaming-, Büro-, Fernseh- und TV-Landschaft. Neue Trends und Designs werden laufend in unser Portfolio aufgenommen. So setzen wir ständig neue Maßstäbe - ganz gleich, ob Sie einen Plasma, LCD, LED oder curved Monitor verwenden oder Ihren iPad/iMac in Szene setzen wollen. Mit der passenden Wandhalterung, Deckenhalterung oder TV-Lift von Ihrem Xantron-Spezialisten werden Sie ein unauffälliges Highlight setzen. Xantron legt großen Wert auf Kundenzufriedenheit und bietet einfache Montageanleitungen sowie einen zuverlässigen Support. Dank kontinuierlicher Produktentwicklung und modernster Fertigungstechnologien bleiben wir stets am Puls der Zeit und setzen neue Maßstäbe in der Branche.
Germany
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The product is very good and the Customer-Service is excellent
Good product when you finaly figure it out how it works. Instructions were so bad and not a single video on webseite to show how it works. In instructions it says if monitor drops go + if rises go -. My monitor is heavy and still nothing happened when i mount it. After 2h i finally figured out that even after my monitor was on i had to pull arm down to move because instructions did not explain that spring is that tight. Product 9/10 - instructions 2/10.
Reply from Xantron
Very nice and responsible sales person Benjamin Bauer.
I have known the Xantron brand since 2024, when I first ordered a monitor wall mount. As I recently upgraded my personal workspace, I purchased a height-adjustable desk frame and a heavy-duty monitor arm to improve ergonomics—and I am thoroughly impressed by the quality of Xantron’s products. Everything is packed exceptionally well, and the screw bags are clearly labeled, so you always know which one to use.
Additionally, I bought a TV wall mount that allows me to tilt my TV by 90°, and it, too, is extremely well made. It was a B-grade item, but aside from the lower price, you wouldn’t notice any difference. The mount also remains completely hidden behind the TV, which is a nice bonus.
The monitor arm I purchased in 2024 is now repurposed for wall-mounting a TV—it’s so sturdy that it even includes mounting hardware for VESA sizes up to 400x400.
Overall, I am very satisfied with Xantron’s products. They are incredibly durable, and the mounting experience is exceptionally well thought out.
Additionally I bought a TV wall mount so I can tilt my TV by 90° and this one is also extremely well made. It was a B-article, but besides the cheaper price you did not notice it. Also, the TV mounbt stays hidden all the time as it is mounted behind the TV ;-)
The monitor arm which I bought in 2024 is now used for wall-mounting a TV as it is also extremely well made and there was mounting hardware for up to VESA 400x400.
Overall I am pretty satisfied with the Xantron products as they are really durable and the experience of mountinmg them is well thought trough.
Disclaimer: This review was written with the assistance of AI to enhance clarity and readability. All opinions and experiences expressed are my own and reflect my genuine satisfaction with Xantron’s products.
I own a monitor mount from Xantron and have been extremely satisfied with its quality and performance.
After purchasing a new monitor, I required a replacement part and reached out to the company directly. The response time was impressively fast, and the support team demonstrated outstanding expertise and professionalism.
Overall, a first-class customer service experience that I can highly recommend.
Great. Received in Barcelona references that I can get here, without problems.
Very fast support, even outside working hours; kind, with multiple suggestions and constructive solutions. Extremely satisfied and I highly recommend.
Xantron customer support reacted very quickly and sent me the required spare parts in a couple of hours. Super experience. Thank you team. Thank you Benjamin Bauer
Good help when the product stopped working. Got a new replacement product that worked as expected before I had to return the faulty one.
Nice Customer service Even on sunday evening :)
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