Vintage Suppliers 1989 Reviews 

555
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 114 reviews, reviewers had a great experience with this company. Customers frequently mention that the staff is very friendly, helpful, and attentive to make every visit pleasant. People also appreciate the wide variety of nice clothes available, finding it very easy to choose great items. Though some customers noted issues with product quality, mentioning unexpected stains, holes, or items that did not meet expectations. A few other people also felt that certain delivered boxes did not match the advertised descriptions, expected grades, or proper sizes. Consumers expressed frustration when receiving merchandise that felt completely worn out or completely unusable for their needs.

What people talk about most

Product

People report ambiguous experiences with product, reflecting a wide split among consumers. While many... See more

Quality

Clients share ambiguous opinions on quality, with many buyers reporting severe disappointment over damaged or... See more

Staff

Consumers find staff to be exceptionally friendly, helpful, and professional. Reviewers consistently report a... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as customer feedback is sharply divided. While... See more

Service

Customers report positive experiences with service, highlighting a professional and reliable team. Consumers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had contact with Customer Service, and they were very nice and patient. They also responded to my emails very quickly. Furthermore, I am satisfied with the quality of my order. While some items did... See more

Rated 5 out of 5 stars

I received the 10 piece leather jacket box two days ago, and I’m really happy with it. The quality is amazing and the pieces are authentic and very diverse! Will be ordering again soon

Rated 5 out of 5 stars

Ive only placed one order so far. I did one 10KG USA Sweaters. Normally I dont leave reviews, but for all you resellers out there, wondering if placing an order for your business is worth it, 100% y... See more

Company replied


Company details

  1. Vintage Clothing Store

Written by the company

We are Vintage Suppliers 1989, a leading wholesaler of second-hand clothes, selling across Europe, based in Amsterdam. As experts in vintage fashion, we supply high-quality, branded, and American second-hand clothes to retailers and businesses looking for premium, curated pieces. Trusted by businesses throughout Europe, our wholesale service makes Vintage Suppliers 1989 your go-to wholesaler for second-hand clothes that stand out.


Contact info

3.9

Great

TrustScore 4 out of 5

555 reviews

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Replied to 56% of negative reviews

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3.9

All reviews

(555)

256 reviews in the last 12 months

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Rated 1 out of 5 stars

Extremely disappointing experience with Vintage Suppliers 1989.



I placed order #19545 and part of the merchandise I paid for never reached me. The missing goods are worth approximately 1,732.60 PLN.

The most frustrating part is not even the shipping issue itself, but the way the complaint has been handled.

I first reported the problem on 20 August. Since then, I have repeatedly explained that, according to DPD customer service, two physical parcels were shipped using the same tracking label and one of them was returned to the sender. Despite this, I kept receiving vague responses saying that the case was “being investigated” and that their shipping department was checking with DPD.

Weeks later, I still had no concrete resolution: no replacement shipment, no refund and no clear explanation of what actually happened to the missing merchandise.

I also reported heavily felted, damaged and practically unsellable sweaters from the same order. This complaint has also still not been properly resolved.

What makes this especially disappointing is that I was a returning wholesale customer and had previously placed multiple orders with this company. I genuinely intended to continue buying larger quantities from them.

Instead, I have spent weeks chasing customer service for goods I already paid for.

I eventually had to escalate the matter to the European Consumer Centre in Poland and ACM ConsuWijzer because I could not get a final resolution directly from the company.

For a business presenting itself as “Europe’s No.1 Vintage Premium Wholesaler”, I expected significantly better accountability, communication and after-sales service.

At this point, my advice to other resellers is simple: be extremely careful with large orders, document every parcel you receive, check tracking numbers carefully and keep all correspondence.

I will gladly update this review if Vintage Suppliers 1989 finally resolves the case properly. Until then, based on my experience, I cannot recommend them.

18 August 2026
Unprompted review
Rated 2 out of 5 stars

Disappointing experience and an…

Disappointing experience and an expensive lesson

I purchased a number of football shirts from Vintage 1989 just over a year ago, paying approximately £218 including postage. Unfortunately, once I received them and had the opportunity to properly inspect them, I was disappointed with the overall quality and had concerns about the authenticity of a number of the shirts.

I therefore decided to return the entire order. I followed Vintage 1989’s return instructions and sent the parcel back from the UK as a return. Unfortunately, it appears that Dutch customs treated the parcel as a new sale/import rather than returned goods, and a customs charge of around £90 was applied.

I ultimately paid the charge so that the parcel could be released and delivered back to the seller. I was told that the customs charge could be appealed, but later discovered that the appeal had to be made by the recipient, namely Vintage 1989.

To be fair, they were initially very helpful and appeared willing to assist. Unfortunately, communication then effectively stopped and I have since been met with radio silence. It has now been around 12 months. PostNL advised me that these appeals normally take around four to five months.

I cannot say whether Vintage 1989 ultimately received the customs refund, as I simply do not know. However, I have received no meaningful update or resolution despite the length of time that has passed.

What started as a £218 purchase became a considerably more expensive and frustrating experience, despite me following the return process I was given. I am simply sharing my experience so that other buyers, particularly international buyers, can make their own informed decision. For me, it has unfortunately been a very expensive lesson.

6 September 2026
Unprompted review
Rated 2 out of 5 stars

Rewiev

Delivery was fast I ordered 10 Tommy Hilfiger shirts only 2 in the box were Tommy Hilfiger the others were different brands 5 shirts had stains on them

5 September 2026
Unprompted review
Rated 1 out of 5 stars

The worst…

The shipping is really fast, i ordered a lot of different Things.
When i opened the boxes i was shocked, it all was trash which cant be soled, even A-Grades were absolutley dirty. I order things in Category B/C and it ALL was just C-Grades. I really wouldn‘t recommend to order there.

21 August 2026
Unprompted review
Rated 1 out of 5 stars

Bought what was supposed to be 60…

Bought what was supposed to be 60 Baseball Jerseys grade A and adult size.
Instead I got 60 useless items. Stained. Torn. Youthsized. None baseball related which included people's old work shirts with there names still on it. It was basically all unsellable junk.
Worst part about it is this. They told me I could return it but at my own expense so I ended up paying the post for a return
Checked the tracking and they have refused to accept it from the courier.
This company are displaying signs of being scammers and when they read this they had best get back to me about it. Because I will not settle for less than my refund for their box of junk they have sent me. £460+ is alot of money you have taken from me. I want it back!

27 August 2026
Unprompted review
Vintage Suppliers 1989 logo

Reply from Vintage Suppliers 1989

Hi,

We're sorry to hear that your order did not meet your expectations and understand your frustration.

As discussed with you directly, we agreed to accept the return of your order. In accordance with our return policy, return shipping costs are the responsibility of the customer.

We would also like to clarify that we have not intentionally refused your return parcel. We are currently looking into the delivery status with the courier to understand why the parcel could not be delivered to us. As soon as the matter has been clarified and the return has been received, your refund will be processed in accordance with our return policy.

If there is anything further we can assist you with in the meantime, please don't hesitate to contact us directly.

Kind regards,
Customer Care
Vintage Suppliers 1989

Rated 1 out of 5 stars

Absolutely disappointing experience!!!

Absolutely disappointing experience!!!! Would NOT recommend anyone buying from these scammers!

I ordered a bundle of 50 Lauren by Ralph Lauren items based on how the stock was advertised. Unfortunately, when the order arrived, a significant number of the items were in a condition I would not consider reasonably resaleable. I found clothing with large holes, ripped seams, heavy staining/discolouration, fraying and other obvious damage.

What disappointed me even more was the customer service. I contacted the company explaining the situation. When they eventually responded, there was no apology, no acknowledgement of the poor condition of the stock, and no attempt to offer an alternative solution or partial refund. I was simply told that I was welcome to return the items and given a return address.

I understand that vintage/second-hand wholesale clothing will naturally show some signs of wear, and I was not expecting 50 perfect items. However, there is a clear difference between normal vintage wear and garments arriving with substantial stains, holes and damage!

17 August 2026
Unprompted review
Vintage Suppliers 1989 logo

Reply from Vintage Suppliers 1989

Hello
Thank you for taking the time to share your feedback. We’re sorry to hear that your order did not meet your expectations.

We completely understand that there is a difference between normal signs of wear in vintage clothing and items with more significant defects. Our bundles are manually sorted according to our grading standards, and while a small grading tolerance can apply within a bundle, we always aim to keep this within the limits stated in our grading information.

When you contacted us, we offered you the option to return the order so that the items could be reviewed and a refund processed in accordance with our return policy. We’re sorry if our communication at the time came across as too brief or did not make you feel that your concerns were properly acknowledged.

We take feedback like this seriously and will continue using it to improve both our sorting process and customer service.

Kind regards,

Customer Care
Vintage Suppliers 1989

Rated 3 out of 5 stars

Looking for an extra supplier, never received anything

Looking for an extra supplier, so I gave 1989 a shot. Ordering was easy and the website is clean and well organised.

Delivery is where it went wrong. I paid €14 for fast shipping and chose a locker as the delivery point. The locker turned out to be full, and DPD does not automatically reroute a package somewhere else when that happens. After 7 days and 5 failed delivery attempts, the package was returned.

To be fair, the delivery itself is not why I am writing this review. That is a DPD issue and 1989 can only do so much about it.

What let them down was the response. I emailed them several times to sort this out and got nothing back. No reply, no help, no attempt to resolve it. For a supplier I was hoping to work with regularly, that is the real problem.

Update: got refunded in full

12 August 2026
Unprompted review
Vintage Suppliers 1989 logo

Reply from Vintage Suppliers 1989

Hi,
Thank you for your feedback. We’re sorry for the inconvenience caused by the failed DPD deliveries and also for the delay in our communication.

The issue has since been resolved, and we appreciate your patience while we sorted this out.

Kind regards,
Customer Care
Vintage Suppliers 1989

Rated 5 out of 5 stars

It was great!

It was great!! The vibe was good, the personal was friendly and the clothes where really good!!!

1 August 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a 10x Vinted reseller box

I ordered a 10x Vinted reseller box. When I opened the package, I found only two T-shirts and one hoodie that were in wearable condition. The remaining seven items were extremely dirty, and the stains couldn’t be washed out. I do not recommend it.

31 July 2026
Unprompted review
Vintage Suppliers 1989 logo

Reply from Vintage Suppliers 1989

Thank you for taking the time to share your feedback. We're sorry to hear that your order did not meet your expectations.

We offer different grading options, including **Grade A** and **Grade B**, each with its own quality standard. All items are individually sorted by hand, and while we always aim to provide a consistent quality, a small grading tolerance may apply due to the nature of vintage and second-hand clothing, as outlined in our grading information.

We take feedback like yours seriously and continually work to improve our sorting process. If there's anything further we can assist you with regarding your order, please don't hesitate to contact us.

Kind regards,

Customer Care Team
Vintage Suppliers 1989

Rated 1 out of 5 stars

Torn cloth and bad delivery

I buyed a 10x branded fleeces grade A but i got a larphlauren that is almost torn appart i orderd it on 29 june it said that it would come in june 30 or juli 1 but it came on juli 2 the delivery time was good but at the website it said 1 or 2 days so i had some issues.

3 July 2026
Unprompted review
Vintage Suppliers 1989 logo

Reply from Vintage Suppliers 1989

Hi,

Thank you for taking the time to share your feedback. We're sorry to hear that your order did not fully meet your expectations.

Our Grade A bundles are sorted vintage items. Due to the nature of second-hand clothing and the grading process, a tolerance may apply within each bundle, as stated in our grading information. Nevertheless, we always strive to supply the highest quality possible.

If there's anything further we can assist you with regarding your order, please don't hesitate to contact us at.

Kind regards,

Paul
Customer Care
Vintage Suppliers 1989

Rated 5 out of 5 stars

Great place for vintage resellers

Great place for vintage resellers. Large selection, fair pricing and the handpicking option makes it much easier to find quality pieces. Staff were helpful and the warehouse was well organised. Definitely worth visiting if you’re looking to source inventory for Vinted or other resale platforms.

18 June 2026
Unprompted review
Rated 1 out of 5 stars

I ordered for 250 dollars and I got…

I ordered for 250 dollars and I got pure shit and there was holes in the clothes

28 May 2026
Unprompted review
Vintage Suppliers 1989 logo

Reply from Vintage Suppliers 1989

Hi,

Thank you for your feedback.

We're currently unable to identify the order in question. We'd be happy to take a closer look and review your concerns regarding the items received.

Please contact us at support@vintagesuppliers1989.com with your order number and we'll gladly assist you further.

Paul
Customer Care
Vintage Suppliers 1989

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