Responded quickly and followed through with overnight shipping me a replacement wheel lock key. My experience with them was perfect - they saved my bikepacking trip from being canceled.
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See what reviewers are saying
Jason was fantastic! I just bought my first bike and was struggling to find locking skewers that would fit it (the frame lacks the usual dropout notches). Jason called me back, calmed me down, and wal... See more
Excellent customer service at Urban Bike Tech! There are times when questions regarding fit aren’t black and white as was my situation with seatpost and steering tube security locks. Not only was I p... See more
The Urban Bike Tech team were awesome about recommending exactly the right pitlock for our two bikes. And when one of the locks had trouble due to the strange shape of my seat post, the team made the... See more
Company details
Written by the company
Your authorized North American Pitlock Dealer, proudly serving the United States and Canada since 2006. Find the right Pitlock products to fit your needs: locking skewers for bike wheels, Pitlocks for seatposts, topcap locks for forks, brakes security bolts, Pitstopper allen bolt plugs, Pitlock solid axle nuts, and more.
Contact info
470 Schooleys Mnt Rd , Suite 194, 07840, Hackettstown, United States
- (800) 704 - 8310
- info@urbanbiketech.com
- urbanbiketech.com
4.7
Excellent
278 reviews
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Great information and response!
3 December 2022
Great experience
Great website. Clear product descriptions. Shipped quickly. Quality bike products.
3 October 2022
Great experience
Great experience! The staff reviewed and consulted with me on my order. Very helpful.
31 August 2022
Very fast delivery
Pitlocks are hard to find in the US.
Order was quick and easy, delivery faster than expected.
28 August 2022
Perfect part fast shipping
13 August 2022
Recently ordered some pitlock skewers…
Recently ordered some pitlock skewers for my wheels, seatpost, and top cap. Everything arrived quickly, was sized properly for my bike, and installation was easy thanks to the video instructions on the website.
9 August 2022
Good pitlock dealership
Their service for pitlocks are very good. You can customize the specifics for your bike!
6 August 2022
Great customer service
Great customer service, they help guide me to the correct key for a previously bought thru axle which had a lost key, despite giving them the wrong code for the part.
I really love my pitlock skewers. I've had mine for over a year with daily use, and so far no theft or thread failure, and this is for a fatbike that occasionally has to tow about 50 pounds of cargo. They're a little pricey, but they are definitely worth the investment.
6 August 2022
Very helpful and pleasant
Haven't had time to install them on our bikes yet, but they arrived quickly! my friend's really happy with his gift and I found UrbanBikeTech very helpful and pleasant regarding questions I had about the order and refunding part of the shipping cost.
28 July 2022
Fast and accurate!
Shipping was prompt, I got exactly the thing I ordered (2 pitlock skewers of the right length, 1 stem lock, 1 key). Highly recommend
24 July 2022
Really great communication before…
Really great communication before purchase. Very reasonable shipping costs across the continent.
Website has excellent info for sizing.
28 May 2022
Quick,and painless transaction
Quick,and painless transaction! Excellent business! Thanks!
25 May 2022
Excellent communication and fast shipping
Excellent communication prior to delivery. Fast shipping. Highly recommend.
12 May 2022
Pitlock Skewers
Great source for Pitlock products. Website is clear and easy to use. Shipping was free (for my order) and fast. Pricing was very reasonable. Thank you Urban Bike Tech!
5 May 2022
Quality product and Quick shipment
I was pleasantly surprised, I ordered Pitlocks over the Easter Holiday and received them very promptly by USPS.
21 April 2022
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