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Ultima Markets Reviews 

1,025
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 508 reviews, reviewers had a great experience with this company. Customers frequently praise the support team for their prompt responses, helpful attitude, and exceptional dedication during daily trading interactions. Many users note that the overall service is highly reliable, features smooth operational flows, and offers quick handling for everyday account requests. However, some people mentioned encountering issues with payment processing, noting unexpected delays with withdrawals or problems getting funds credited properly. A few other consumers also felt that communication became difficult when facing sudden account restrictions or persistent requests for repeated document verification. Reviewers expressed frustration when these administrative hurdles interfered with their ability to manage funds smoothly.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting fast responses and helpful... See more

Service

People report positive experiences with service, frequently highlighting the fast deposit processes and... See more

Response time

Consumers find response time to be extremely positive, highlighting that support agents intervene swiftly and... See more

Payment

Clients share ambiguous opinions on payment, with many reviewers praising the extremely fast and instant... See more

Staff

Customers had positive experiences with staff, frequently highlighting the quick response times, friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great CFD broker, quick withdrawals, no major issues. Support is quick and intervene swiftly. One of the manager, namely Ysia Hou, is a delight to work with. Always quick, kind, and goes the extra mil... See more

Company replied

Rated 5 out of 5 stars

Great broker, many account options (cents, dollar, raw spread or ECN etc) with various currencies available. Allows to trade using EAs, copytrade signal providers, and even provide your own signal ser... See more

Company replied

Rated 5 out of 5 stars

I am happy with Ultimate Markets. The app is easy to use and everything works well My experience so far has been very good. Ultimate Markets is a good trading platform Its interface is simp... See more

Company replied

Rated 5 out of 5 stars

very fast response and friendly support team from ultima,in Malaysia lot traders choose ultima maybe because they trust and reliable broker like this,,which meet what their expectation, like has std... See more

Company replied


Company details

  1. Finance Broker
  2. also in
  3. Financial Institution
  4. Gold and Silver Trading Company
  5. Investment Company
  6. Investment Service
  7. Stock Broker

Written by the company

Welcome to Ultima Markets, the ultimate gateway of trading where your financial journey takes a transformative turn. We are your trusted partner, providing a cutting-edge, multi-asset online CFD trading platform that will reshape the way you trade. With Ultima Markets, you can unlock a world of opportunities and seize your financial future. Join Ultima Markets today and become a part of the ultimate trading ecosystem. Whether you're interested in cryptocurrencies like Bitcoin and Ethereum, leading stocks like Apple and Amazon, or traditional Forex pairs, Ultima Markets has you covered. Your journey to financial success begins here. Start trading with us today! Download the Ultima Markets iOS and Android apps, and experience the future of online trading at your fingertips. Unlock the potential of your investments with Ultima Markets - Your Ultimate Trading Partner.

Ultima Markets – Trusted Global Forex Broker

Written by the company

Trade 1000+ Global Markets with Confidence
Experience world-class trading with Ultima Markets, a regulated broker offering transparent access to Forex, Indices, Commodities, and Share CFDs. Trade with confidence using powerful platforms like MT4, MT5, and the Ultima Markets App. Choose between STP and ECN accounts and benefit from tight spreads, fast execution, and professional support. Whether you're a beginner or a pro, Ultima Markets is your gateway to smarter global trading.

Trade Gold 24/7 with No Weekend Closures

Eliminate Monday gap risk and trade global market events in real time.

Ultima Markets introduces XAUUSD247, enabling non-stop Gold CFD trading 7 days a week. Enjoy zero weekend gaps, $0 commission, flexible leverage up to 1:100 and trades starting from just 1 oz.

Contact info

Promotion box for Ultima Markets

24/7 GOLD TRADING IS HERE

Trade Gold CFDs 7 days a week with zero weekend closures.

4.2

Great

TrustScore 4 out of 5

1K reviews

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4.2

All reviews

(1,025)

736 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommended

Recommended

2 November 2026
Ultima Markets logo

Reply from Ultima Markets

Dear kalai,

Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via, live chat or email at info@ultimamarkets.com

We look forward to continuing to serve you and providing more positive experiences in future.

With respect,
The Ultima Team 🚀

Rated 5 out of 5 stars

Setup took less than 2 mins

Setup took less than 2 mins. Seamless experience.

2 November 2026
Ultima Markets logo

Reply from Ultima Markets

Dear King,

We are glad you enjoyed your experience with our incredibly quick and easy installation process. Thank you for your positive feedback.

Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via live chat or email at info@ultimamarkets.com

We look forward to continuing to serve you and providing more positive experiences in future.

With respect,
The Ultima Team 🚀

Rated 5 out of 5 stars

best support

best support , best withdrow , best bonus , best order execuation , best slippage , best laverage

30 October 2026
Ultima Markets logo

Reply from Ultima Markets

Dear hwnar,

We are glad you enjoyed your experience with our services. We appreciate your positive feedback regarding our fast transaction processing, helpful assistance, excellent trading conditions, and competitive leverage options. Our team works hard to maintain these high standards for our clients.

Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via live chat or email at info@ultimamarkets.com

We look forward to continuing to serve you and providing more positive experiences in future.

With respect,
The Ultima Team 🚀

Rated 5 out of 5 stars

Esecuzione ordini immediata e zero…

Esecuzione ordini immediata e zero blocchi

29 October 2026
Ultima Markets logo

Reply from Ultima Markets

Caro Chau,

Grazie per averci lasciato il tuo feedback, e siamo lieti di sapere che hai avuto un'esperienza positiva con noi. Se hai bisogno di ulteriore assistenza, ti invitiamo a contattarci telefonicamente, tramite chat in tempo reale o via e-mail all'indirizzo info@ultimamarkets.com.

Non vediamo l'ora di continuare a servirti e offrirti ulteriori esperienze positive in futuro.

Cordiali saluti,
The Ultima Team 🚀

Rated 5 out of 5 stars

Franchement top

29 October 2026
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Reply from Ultima Markets

Cher Chiou,

Merci de nous avoir laissé votre avis, et nous sommes ravis d'apprendre que vous avez eu une expérience positive avec nous. Si vous avez besoin d'une assistance supplémentaire, nous vous invitons à nous contacter par téléphone, chat en direct ou par e-mail à l'adresse info@ultimamarkets.com

Nous sommes impatients de continuer à vous servir et de vous offrir plus d'expériences positives à l'avenir.

Cordialement,
The Ultima Team 🚀

Rated 5 out of 5 stars

fast withdraw

29 October 2026
Ultima Markets logo

Reply from Ultima Markets

Dear nik sapawi,

Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via, live chat or email at info@ultimamarkets.com

We look forward to continuing to serve you and providing more positive experiences in future.

With respect,
The Ultima Team 🚀

Rated 5 out of 5 stars

Received good response for my…

Received good response for my registered phone number issue. Support team came out with guidance and solution. Thanks.

28 October 2026
Ultima Markets logo

Reply from Ultima Markets

Dear Mariyana Maslan,

We are delighted to hear that our support team was able to assist you promptly and guide you to a successful resolution with your account contact details. Providing clear guidance and effective solutions is always our top priority, and your positive feedback means a lot to us.

Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via live chat or email at info@ultimamarkets.com

We look forward to continuing to serve you and providing more positive experiences in future.

With respect,
The Ultima Team 🚀

Rated 1 out of 5 stars

⭐ 1/5

⭐ 1/5 – Very Bad Experience with Ultima Markets!

I deposited $1,000 and made $845 profit on my first day, bringing my balance to $1,845. When I tried to withdraw, they accused me of “gambling,” refused to pay my profits, and blocked my account.

It feels like they don’t want profitable traders, only traders who lose their money.

Very disappointing experience. Be careful and think twice before trading with Ultima Markets!

2 September 2026
Unprompted review
Ultima Markets logo

Reply from Ultima Markets

Dear FOUAD NABIJ,

Thank you for your feedback. We would love to help but we are unable to locate your case from the information provided.

We have sought more information from you through Trustpilot and look forward to hearing back.

With respect,
The Ultima Team 🚀

Rated 5 out of 5 stars

Communication with customers 24/7

Communication with customers 24/7. I'm satisfied with the perfect service.

27 October 2026
Ultima Markets logo

Reply from Ultima Markets

Dear fudddgt,

We are glad you enjoyed your experience with our team. We are happy to hear that our round-the-clock support and dedicated assistance met your standards. Thank you so much for this positive feedback.

Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via live chat or email at info@ultimamarkets.com

We look forward to continuing to serve you and providing more positive experiences in future.

With respect,
The Ultima Team 🚀

Rated 5 out of 5 stars

superb services

superb services
withdrawal super fast

28 October 2026
Unprompted review
Ultima Markets logo

Reply from Ultima Markets

Dear Zaini,

We are absolutely thrilled to hear that you are enjoying our superb services and that your transaction processing was incredibly quick. Providing you with a seamless and efficient experience is always our top priority. Thank you so much for sharing your wonderful feedback with us.

Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via live chat or email at info@ultimamarkets.com

We look forward to continuing to serve you and providing more positive experiences in future.

With respect,
The Ultima Team 🚀

Rated 1 out of 5 stars

My Experience with Ultima Markets

Dear Ultima Markets Team,

Thank you for your response.

I have reviewed the communications received from your company. However, my complaint remains unresolved.

My original deposit has already been returned, but the dispute concerns the deduction of USD 535.15 in trading profits and the cancellation of my USD 147 welcome bonus.

Your response states that my account is under review due to trading activity that may suggest a potential violation of your Terms and Conditions. However, I have not received sufficiently specific, independently verifiable evidence establishing that I engaged in the alleged cross-broker hedging activity.

I respectfully request that you address the following points:

1. Identify the specific trades that allegedly violated your Terms and Conditions, including their trade IDs and execution timestamps.
2. Explain the evidence supporting the allegation of hedging between accounts with different brokers.
3. Provide the contractual basis and a detailed calculation justifying the deduction of USD 535.15 in trading profits.
4. Explain separately why the USD 147 welcome bonus was cancelled.

My complaints have been registered with the Financial Commission (Reference #18291) and the Financial Services Commission of Mauritius (Reference 912).

I remain willing to review any specific evidence you provide. However, a general statement that my account is under review does not resolve the issues raised in my complaint.

I look forward to receiving a clear, substantive response addressing these outstanding matters.

Kind regards,
Fatma Mohamed Kamel

15 October 2026
Unprompted review
Ultima Markets logo

Reply from Ultima Markets

Dear فاطمه محمد,

Thank you for reaching out. We appreciate your patience as we conduct our review.

Your account is currently under review due to trading activity that may suggest a potential violation of our Terms and Conditions. We understand that this may be concerning, and we want to work with you to ensure clarity and compliance.

We’ve sent a detailed update regarding your account via email and wanted to ensure it’s been received and reviewed.

With respect,
The Ultima Team 🚀

Rated 5 out of 5 stars

Risposte immediate e problemi risolti…

Risposte immediate e problemi risolti in un attimo

27 October 2026
Ultima Markets logo

Reply from Ultima Markets

Caro Alva,

Grazie per averci lasciato il tuo feedback, e siamo lieti di sapere che hai avuto un'esperienza positiva con noi. Se hai bisogno di ulteriore assistenza, ti invitiamo a contattarci telefonicamente, tramite chat in tempo reale o via e-mail all'indirizzo info@ultimamarkets.com.

Non vediamo l'ora di continuare a servirti e offrirti ulteriori esperienze positive in futuro.

Cordiali saluti,
The Ultima Team 🚀

Rated 1 out of 5 stars

banned on resgistration

I made an account, and after submitting my documents, it was automatically restricted with no reason given and no response via email.

26 October 2026
Unprompted review
Ultima Markets logo

Reply from Ultima Markets

Dear marek linr,

Thank you for your feedback. We would love to help but we are unable to locate your case from the information provided.

We have sought more information from you through Trustpilot and look forward to hearing back.

With respect,
The Ultima Team 🚀

Rated 5 out of 5 stars

Rapide et fiable

Rapide et fiable, sans détour

23 October 2026
Ultima Markets logo

Reply from Ultima Markets

Cher kei,

Merci de nous avoir laissé votre avis, et nous sommes ravis d'apprendre que vous avez eu une expérience positive avec nous. Si vous avez besoin d'une assistance supplémentaire, nous vous invitons à nous contacter par téléphone, chat en direct ou par e-mail à l'adresse info@ultimamarkets.com

Nous sommes impatients de continuer à vous servir et de vous offrir plus d'expériences positives à l'avenir.

Cordialement,
The Ultima Team 🚀

Rated 1 out of 5 stars

Profit withheld on an accusation never supported by evidence

I opened an account on 28 July 2026 and deposited USD 1,000. I traded manually on gold and oil within my margin. On 29 July the broker itself issued a Daily Confirmation listing every order and a balance of USD 1,992.72, with a clause stating that it is deemed confirmed if not contested within 24 hours. Nobody contested it in that time.

On 30 July, after that window had closed, i received an email accusing me of "risk-free arbitrage" on the basis of a report from a liquidity provider that was never named. 69 minutes later, support confirmed in writing that my documents were verified and the account was cleared for continued use. Then i lost access to the portal, and the profit was removed.

Since then i have received several replies, from different people, repeating the same template. In all of them: no trade log, no timestamps, no ticket reference, no name of the liquidity provider, and never the amount supposedly deducted. Two internal "investigations" were declared closed in under two hours and about 17 hours. On 3 August support told me it had terminated assistance because there were no more funds in my account.

The deposit was refunded to my card, but the profit was not. I have filed complaints with the Financial Commission, with CONSOB in Italy and with the FSC Mauritius, with full documentation. The Financial Commission has not replied to me since 19 August 2026, despite five written follow-ups, and Ultima Markets is still listed there as an active member.

On 10 October the broker sent me a marketing email in Italian saying my account is "still here, safe and waiting". Judge for yourself.

I do not recommend opening an account, especially if you are tempted by a bonus. I can provide the documents to anyone interested.

UPDATE 27 October 2026: Ultima Markets has replied to this review saying that they "sent a detailed update regarding my account via email". I have received no email from them about my account or about this review, only marketing newsletters. I checked my inbox and spam folder.

The reply is also inconsistent with what they wrote to me. It thanks me for "reaching out" when i never contacted them, and it says my account is "under review" almost three months later, while on 3 August they told me in writing that support had been terminated because there were no more funds in the account.

As far as i can see, the same generic answer is posted under other negative reviews as well, which looks like a template rather than a real reply.

I invite Ultima Markets to publish here the email they say they sent, the trade log and the name of the liquidity provider. Otherwise i will keep sending the documents to the regulators where my complaints are on file.

30 July 2026
Unprompted review
Ultima Markets logo

Reply from Ultima Markets

Dear Paolo Vittorio Persia,

Thank you for reaching out. We appreciate your patience as we conduct our review.

Your account is currently under review due to trading activity that may suggest a potential violation of our Terms and Conditions. We understand that this may be concerning, and we want to work with you to ensure clarity and compliance.

We’ve sent a detailed update regarding your account via email and wanted to ensure it’s been received and reviewed.

With respect,
The Ultima Team 🚀

Rated 5 out of 5 stars

Service is really quick and…

Service is really quick and professional!

24 October 2026
Ultima Markets logo

Reply from Ultima Markets

Dear Yayi,

We are absolutely delighted to hear that you experienced such efficient and expert assistance from our team.

Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via live chat or email at info@ultimamarkets.com

We look forward to continuing to serve you and providing more positive experiences in future.

With respect,
The Ultima Team 🚀

Rated 5 out of 5 stars

Application très fiable

Application très fiable, aucun bug à signaler

23 October 2026
Ultima Markets logo

Reply from Ultima Markets

Cher Shams,

Merci de nous avoir laissé votre avis, et nous sommes ravis d'apprendre que vous avez eu une expérience positive avec nous. Si vous avez besoin d'une assistance supplémentaire, nous vous invitons à nous contacter par téléphone, chat en direct ou par e-mail à l'adresse info@ultimamarkets.com

Nous sommes impatients de continuer à vous servir et de vous offrir plus d'expériences positives à l'avenir.

Cordialement,
The Ultima Team 🚀

Rated 5 out of 5 stars

Good morning

Good morning; I am truly very pleased with the service provided.

23 October 2026
Ultima Markets logo

Reply from Ultima Markets

Dear Raciel,

We are absolutely delighted to hear that you are pleased with the service we provided. Knowing that we have met your expectations and delivered a positive experience brings great joy to our entire team. We truly appreciate you taking the time to share your kind feedback, and we look forward to continuing to provide you with excellent service in the future.

Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via live chat or email at info@ultimamarkets.com

We look forward to continuing to serve you and providing more positive experiences in future.

With respect,
The Ultima Team 🚀

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